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HP Z210 Maintenance And Service Manual

Convertible mini tower workstation.
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HP Z210 CMT Workstation
Maintenance and Service Guide

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  • Page 1 HP Z210 CMT Workstation Maintenance and Service Guide...
  • Page 2 Copyright Information Warranty Trademark Credits First Edition: February 2011 Hewlett-Packard Company shall not be Microsoft and Windows are U.S. registered liable for technical or editorial errors or trademarks of Microsoft Corporation. Part number: 645364-001 omissions contained herein or for incidental...
  • Page 3: About This Guide

    About this guide This guide provides service and maintenance information for the HP Z210 Convertible Mini Tower (CMT) Workstation. It includes these topics: Guide topics Product overview on page 1 Setting up the operating system on page 16 Restoring the operating system on page 22...
  • Page 4 About this guide ENWW...
  • Page 5: Table Of Contents

    Table of contents 1 Product overview ......................1 Product features ........................1 System board architecture ..................1 Processor technology .................. 2 Memory technology ..................2 Graphics ....................3 Expansion card slots ................... 3 Additional features ..................3 Workstation components .................... 4 Chassis components ...................
  • Page 6 Transferring files and settings to your Windows workstation ......... 17 Setting up Red Hat Enterprise Linux ..................18 Verifying hardware compatibility ................18 Installing from RHEL optical media ................18 Installing with the HP driver CD ................. 18 Setting up Novell SLED ......................19 Setting up SLED on preloaded systems ...............
  • Page 7 ROM Flash ......................40 Remote ROM Flash ................... 40 HPQFlash ....................40 FailSafe Boot Block ROM ..................41 Recovering the computer from Boot Block Recovery mode ......41 Workstation security ....................42 Asset tracking ..................42 SATA hard disk drive security ..............43 DriveLock applications ...............
  • Page 8 Special handling of components ................58 Cables and connectors ................58 Hard drives ..................... 59 Lithium coin cell battery ................59 Customer Self-Repair ......................59 Removing and installing components ..................60 Component locations ....................60 Predisassembly procedures ..................62 Disassembly order ....................63 Removing the cable lock (optional) ................
  • Page 9 Installing the rear system fan assembly ............82 Memory ......................... 83 Supported DIMM configurations ..............83 DIMM installation guidelines ..............83 DIMM installation order ................83 BIOS errors and warnings ................. 84 Removing a DIMM ................... 84 Installing a DIMM ..................85 Expansion card slot identification ................
  • Page 10 Diagnosis at startup ....................112 Diagnosis during operation ..................113 Troubleshooting checklist ....................... 114 HP troubleshooting resources and tools ................... 115 HP Support Assistant ....................115 HP Performance Advisor ..................115 E-support ......................115 Troubleshooting a problem ..............115 Instant Support and Active Chat ............... 116 Helpful hints ..................
  • Page 11 7 Configuring RAID devices ....................146 Maximum RAID hard drive configurations ................146 Configuring SATA RAID devices .................... 147 Attaching SATA HDDs ................... 147 Configuring system BIOS ..................148 Creating RAID volumes ..................149 8 Configuring password security and resetting CMOS ............150 Preparing to configure passwords ..................
  • Page 12 ENWW...
  • Page 13: Product Overview

    Product overview This chapter presents an overview of the hardware components of the workstation. It includes these topics: Topics Product features on page 1 Workstation specifications on page 7 Product features The following sections describe the workstation system board architecture and components, and includes these topics: Topics System board architecture on page 1...
  • Page 14: Processor Technology

    The following figure shows the typical system board block diagram. Figure 1-1 System board block diagram NOTE: The x1, x4, and x16 designators describe the mechanical length of the slot. The number in parentheses lists the number of electrical PCIe lanes routed to the expansion slot. For example, x16(4) means that the expansion slot is mechanically a x16 length connector, with four PCIe lanes connected.
  • Page 15: Graphics

    NOTE: Do not intermix non-ECC memory DIMMs with ECC memory DIMMs. Graphics The workstation supports discrete PCIe Gen2 graphics cards in its PCIe2 x16 and PCIe2 x16(4) slots. The system supports multiple graphics cards as long as the total power usage of these cards fits within the total graphics power budget of 150W.
  • Page 16: Workstation Components

    For complete and current information on supported accessories and components for the workstation, see http://partsurfer.hp.com. Chassis components The following figure shows the chassis components of a typical HP Z210 CMT Workstation layout. Drive configurations can vary. Figure 1-2 Workstation chassis components...
  • Page 17: Front Panel Components

    Front panel components The following figure shows the front panel of an HP Z210 CMT Workstation. Drive configurations can vary. Figure 1-3 Workstation front panel Table 1-2 Workstation front panel connectors Item Symbol Description Item Symbol Description Optical drive manual eject...
  • Page 18: Rear Panel Components

    Rear panel components The following figure shows the rear panel of a typical HP Z210 CMT Workstation. Figure 1-4 Workstation rear panel NOTE: The labels for the rear panel connectors use industry-standard icons and colors. Table 1-3 Rear panel components...
  • Page 19: Workstation Specifications

    Workstation specifications This section provides workstation chassis, power supply, and environmental specifications. Physical characteristics The following table lists the workstation physical characteristics. Weight (Typical configuration) 10.4-14.8 kg (22.9-32.5 lb) Chassis Dimensions Height: 44.8 cm (17.6 in) Width: 17.8 cm (7.0 in) Depth: 45.4 cm (17.9 in) Power supply description The workstation includes a 400W 90% efficient 80PLUS gold-level power supply, which is compatible...
  • Page 20: Power Supply Currents

    Power supply currents Table 1-5 Maximum current per rail Output (400W) V12CPU V12–B V12–S V12–G V12N 11VSB Nominal output 12.0 12.0 12.0 12.0 –12.0 11.4 voltage Maximum 12.5A 0.15A 1.74A continuous 33.3A combined current CAUTION: Do not exceed 400 watts of total continuous output power. Maximum combined current on +12V (CPU,B,S,g) is 33.3A.
  • Page 21: Power Supply Specifications

    Power supply specifications Table 1-6 Power supply specifications Item Description Power supply 400W Wide Ranging, Active PFC and 90% efficient at typical loads Operating voltage range 90–269 VAC Rated voltage range 100–240 VAC Rated line frequency 50–60 Hz Operating line frequency range 47–63 Hz Rated input current 6A @ 100-127 VAC...
  • Page 22: Diagnostics And Troubleshooting On

    System fans This workstation includes: One rear system fan ● One CPU heatsink fan ● One power supply fan ● In addition, an optional front system fan is available for special environments, and many graphics cards include onboard fans. Resetting the power supply If an overload triggers the power supply overload protection, power is immediately disconnected.
  • Page 23: Environmental Specifications

    Environmental specifications The following table lists the environmental specifications of HP Workstations. Table 1-7 HP Workstation environmental specifications Operating: 5 to 35°C (40 to 95°F) Non-operating: -40 to 60°C (-40 to 140°F) Temperature NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft) altitude over 1,524m (5,000 ft).
  • Page 24: Energy Star Qualification

    Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett-Packard Company has determined the products marked with the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency.
  • Page 25: Erp Compliance Mode

    ERP compliance mode This computer provides ERP compliance mode capability. When enabled, this feature enables the computer to shut down to the lowest possible power state by removing all power to the system board. When disabled, the computer powers down conventionally. When the computer is shut down in ERP compliance mode, it must be powered up with the computer power button.
  • Page 26: Sata Power Management

    SATA Power Management SATA Power Management enables or disables SATA bus and/or device power management. Intel Turbo Boost Technology The HP Z Workstation series supports Intel® Turbo Boost Technology. This feature enables the CPU to run at a higher than normal rate. When all CPU cores are not necessary for the workload, inactive cores are turned off and power is diverted to the active cores to increase their performance.
  • Page 27: Ensuring Proper Ventilation

    Ensuring proper ventilation Proper ventilation for the system is important for workstation operation. Follow these guidelines to ensure adequate ventilation: Operate the workstation on a sturdy, level surface. ● Place the workstation in an area with adequate ventilation. Provide at least 15.24 cm (6 inches) of ●...
  • Page 28: Setting Up The Operating System

    Setting up the operating system This chapter provides setup and update information for the workstation operating system. It includes these topics: Topics Setting up the Microsoft operating system on page 17 Setting up Red Hat Enterprise Linux on page 18 Setting up Novell SLED on page 19 Updating the workstation on page 20 This chapter also includes information on how to determine that you have the latest BIOS, drivers, and...
  • Page 29: Setting Up The Microsoft Operating System

    Setting up the Microsoft operating system When you first apply power to the workstation, the operating system is installed. This process takes approximately 5 to 10 minutes. Carefully follow the instructions on the screen to complete the installation. CAUTION: After installation has started, do not turn off the workstation until the process is complete. Turning off the workstation during installation can damage the installation and operation of the software.
  • Page 30: Setting Up Red Hat Enterprise Linux

    Setting up Red Hat Enterprise Linux HP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linux customers customize their system image. The HPIKL contains the HP driver CD and device drivers to successfully set up the Red Hat Enterprise Linux (RHEL) operating system.
  • Page 31: Setting Up Novell Sled

    Setting up Novell SLED The workstation can be ordered with Novell SLED preloaded. HP offers an HP Installer Kit for Linux (HPIKL) to help HP Linux customers customize their system image. The HPIKL contains the HP driver CD and device drivers to successfully set up the SUSE Linux Enterprise Desktop (SLED) operating system.
  • Page 32: Updating The Workstation

    Updating the workstation HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. Updating the workstation after first boot After successfully booting the workstation for the first time, you should follow these guidelines to ensure that the workstation is up-to-date: Ensure that you have the latest system BIOS loaded.
  • Page 33: Upgrading Bios

    Upgrading BIOS To find and download the latest available BIOS, which includes the latest enhancements: Go to http://www.hp.com/go/workstationsupport. Select Download Drivers and Software from the left menu column under Tasks. Follow the instructions to locate the latest BIOS available for the workstation. If the BIOS on the Web site is the same as the version on your system, no further action is required.
  • Page 34: Restoring The Operating System

    Restoring the operating system This chapter describes how to restore the Windows or Linux operating system. It includes these topics: Topics Restore method on page 22 Ordering backup software on page 23 Restoring Windows 7 on page 23 Restoring Novell SLED on page 24 Restore method The Windows 7 operating system can be reinstalled using the HP Recovery Manager HP Recovery Manager reinstalls the Windows operating system and device drivers (for devices...
  • Page 35: Ordering Backup Software

    Ordering backup software You can order a recovery disk set from the HP support center. To obtain the support center telephone number for your region see http://www.hp.com/support/contactHP. Request the Windows 7 32-bit or 64-bit system recovery media kit. Restoring Windows 7 This section describes how to restore Windows 7.
  • Page 36: Restoring Novell Sled

    Restoring Novell SLED The SLED restore media is required to restore the Linux operating system. Creating restore media The SUSE Linux Enterprise Desktop preload includes a SUSE ISO icon on the desktop. You can click this icon to go to the /iso directory. The /iso directory contains all iso images used to preload your workstation.
  • Page 37: System Management

    System management This section describes the tools and utilities that provide system management for the workstation. It includes these topics: Topics BIOS ROM on page 25 The Computer Setup (F10) Utility on page 25 Desktop management on page 36 BIOS ROM The BIOS ROM is a collection of machine language applications stored as firmware in ROM.
  • Page 38 Establish and manage passwords and other security features. ● Establish and manage energy-saving time-outs (not supported on Linux platforms). ● Modify or restore factory default settings. ● Set the computer date and time. ● Set, view, change or verify the computer configuration, including settings for CPU, graphics, ●...
  • Page 39: Accessing The Computer Setup (f10) Utility

    Accessing the Computer Setup (F10) Utility To access the Computer Setup (F10) Utility menu: Power on or restart the computer. As the display first becomes active, press F10. If you do not press quickly enough at the appropriate time, try again. Turn the computer off, then on, and press again to access the utility.
  • Page 40: The Computer Setup (f10) Utility Menu

    The Computer Setup (F10) Utility menu The following table describes the functions available in the Computer Setup (F10) utility menu. NOTE: With new BIOS releases, the following content is subject to change, so the menu might be different than shown. Table 4-1 Computer Setup (F10) Utility menu descriptions Heading...
  • Page 41 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Ignore Changes Exits computer setup without applying or saving changes. and Exit Save Changes Saves changes to system configuration and exits the computer setup. and Exit Storage Device Lists installed SATA storage devices and provides specific information about each device: Configuration Hard Disk—Provides information about the hard disk drives.
  • Page 42 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Boot Order Lets you configure the boot order by physically reordering the menu entries. The default boot order is: EFI Boot Sources ● USB Floppy/CD ◦ USB Hard Drive ◦...
  • Page 43 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Password Options This option becomes available depending on the presence of setup or power-on passwords. It provides these options: Lock Legacy Resources (Enabled/Disabled)—Prevents the operating system from ● changing resources to serial, parallel, or diskette controller.
  • Page 44 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description System Security With the exception of the first option, Data Execution Prevention, changing any of these system security settings and choosing File > Save Changes and Exit will result in the computer performing a global reset, automatically turning itself off and then back on.
  • Page 45 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Power OS Power Enables or disables: Management Runtime Power Management ● Idle Power Savings: Extended (default) or Normal; extended mode reduces processor ● power consumption when the CPU is idle ACPI S3 PS2 Mouse Wakeup ●...
  • Page 46 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description NOTE: If you turn off power to the computer using a power strip, you cannot use the suspend/sleep feature or the Remote Management features. POST Delay (None (default), 5, 10, 15, 20 seconds)—Delays start of the POST ●...
  • Page 47 Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Device Options Enable/disable the following device options: S5 Wake-on-LAN (Enabled/Disabled) ● Turbo Mode (Enabled/Disabled) ● Printer Mode (EPP+ECP, Output Only, Bi-Directional). ● Num Lock State at Power-On (On/Off) ●...
  • Page 48: Desktop Management

    Desktop management This section summarizes capabilities, features, and key components of computer management, including: Topics Initial computer configuration and deployment on page 37 Installing a remote system on page 37 Replicating the setup on page 38 Updating and managing software on page 39 HP Client Manager Software on page 39 Altiris Client Management Solutions on page 39 System Software Manager on page 40...
  • Page 49: Initial Computer Configuration And Deployment

    Initial computer configuration and deployment The computer includes a preinstalled system software image. After a brief software unbundling process, the computer is ready to use. If you prefer to replace the preinstalled software image with a customized set of system and application software, several methods are available for deploying a customized software image, including: Installing additional software applications after unbundling the preinstalled software image ●...
  • Page 50: Replicating The Setup

    Replicating the setup This section provides information about replicating the computer setup. Copying a setup configuration to another computer CAUTION: A setup configuration is model-specific. File system corruption can result if source and target computers are not the same model. To copy a setup configuration: Select a setup configuration to copy, and then restart the computer.
  • Page 51: Updating And Managing Software

    Updating and managing software HP provides several tools for managing and updating software on desktops and computers: HP Client Manager Software ● Altiris Client Management Solutions ● HP SoftPaq Download Manager ● System Software Manager ● HP Client Manager Software The HP Client Manager Software offers these services: Detailed views of hardware inventory for asset management ●...
  • Page 52: Hp Softpaq Download Manager

    HP SoftPaq Download Manager HP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading software updates for the HP client PC models in your environment. By specifying your models, operating system, and language, you can quickly locate, sort, and select the softpaqs you need. To download HP SoftPaq Download Manager, visit http://h20331.www2.hp.com/Hpsub/cache/509658-0-0-225-121.html.
  • Page 53: Failsafe Boot Block Rom

    FailSafe Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. For example, if a power failure occurs during a ROM upgrade, the Boot Block uses a flash-protected section of the ROM to verify a valid system ROM flash when power is restored to the computer. If the system ROM is valid, the computer starts normally.
  • Page 54: Workstation Security

    Workstation security This section provides information about providing system security through asset tracking, password security, hard disk drive locking, and chassis locks. Asset tracking Asset tracking features incorporated into the computer provide asset tracking data that can be managed using HP Systems Insight Manager (HP SIM), HP CMS, or other systems-management applications.
  • Page 55: Sata Hard Disk Drive Security

    Table 4-2 Security features overview (continued) Feature Purpose How it is established Power-On Password Prevents use of the computer until the From the Computer Setup (F10) password is entered (applies to initial system Utility menu startup and restarts) Setup Password Prevents reconfiguration of the computer (use From the Computer Setup (F10) of the Setup utility) until the password is...
  • Page 56: Drivelock Applications

    DriveLock applications The most practical use of DriveLock is in a corporate environment. The system administrator would be responsible for configuring the hard disk drive, which involves setting the DriveLock master password and a temporary user password. If you forget the user password or if the equipment is passed on to another employee, the master password can be used to reset the user password and regain access to the hard disk drive.
  • Page 57 Enabling DriveLock To enable and set the DriveLock user password: Power on or restart the computer. As soon as the computer is powered on, press and hold until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary. If you do not press at the appropriate time, you must restart the computer, and then press and hold...
  • Page 58: Password Security

    Password security The power-on password prevents unauthorized use of the computer by requiring entry of a password to access applications or data when the computer is powered on or restarted. The setup password specifically prevents unauthorized access to the Computer Setup (F10) Utility and can also be used as an override to the power-on password.
  • Page 59: Establishing A Power-on Password Using Computer Setup

    Establishing a power-on password using computer setup Establishing a power-on password through the Computer Setup (F10) Utility prevents access to the computer when power is connected, unless you specify the password. When a power-on password is set, the Computer Setup (F10) Utility presents Password Options in the Security menu. The password options include Network Server Mode and Password Prompt on Warm Boot.
  • Page 60: Entering A Setup Password

    Entering a setup password If a setup password has been established on the computer, you will be prompted to enter it each time you run the Computer Setup (F10) Utility. To enter a setup password: Restart the computer. As soon as the computer is powered on, press and hold until you enter the Computer Setup (F10) Utility.
  • Page 61: Deleting A Power-on Or Setup Password

    Deleting a power-on or setup password To delete a power-on or setup password: Power on or restart the computer. Choose from the following: To delete the power-on password, go to step 4. ● To delete the setup password, as soon as the computer is powered on, press and hold ●...
  • Page 62: Clearing Passwords

    Clearing passwords If you forget the password, you cannot access the computer. For instructions about clearing passwords, see Configuring password security and resetting CMOS. Chassis security Side access panel sensor (Smart Cover Sensor) (optional) The optional Side access panel sensor is a combination of hardware and software technology that can alert you when the computer side access panel has been removed (if the sensor has been configured in the Computer Setup (F10) Utility).
  • Page 63: Cable Lock (optional)

    The solenoid lock FailSafe Key–available from HP–is is a device for manually disabling the solenoid lock. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction. Cable lock (optional) To prevent theft, the rear chassis panel of the computer accommodates a keyed cable lock. This cable lock attaches to the chassis and secures it to the work area.
  • Page 64: Dual-state Power Button

    Dual-state power button With ACPI enabled, the power button can function as an on/off switch or as a button. This feature does not completely turn off power, but instead causes the computer to enter a low-power standby state. This enables you to go to standby without closing applications, and to return to the same operational state without any data loss.
  • Page 65: Replacing Components

    Replacing components This chapter presents removal and installation procedures for most internal workstation components. It includes these topics: Topics Warnings and cautions on page 54 Service considerations on page 55 Customer Self-Repair on page 59 Removing and installing components on page 60 Product recycling on page 108 ENWW...
  • Page 66: Warnings And Cautions

    Warnings and cautions WARNING! Any surface or area of the equipment marked with this symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, enable the surface to cool before touching. WARNING! Any surface or area of the equipment marked with this symbol indicates the presence of an electrical shock hazard.
  • Page 67: Service Considerations

    NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested for reliability and are manufactured to high quality standards. Service considerations Review the following service considerations before replacing system components. Cautions, warnings and safety precautions Review the cautions, warnings, and safety precautions before accessing the computer components.
  • Page 68: Preventing Esd Equipment Damage

    Preventing ESD equipment damage Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories: Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact. ●...
  • Page 69: Grounding The Work Area

    Grounding the work area To prevent static damage in the work area: Cover the work surface with approved static-dissipative material. Use a wrist strap connected to ● the work surface, and properly grounded tools and equipment. Use static-dissipative mats, foot straps, or air ionizers to give added protection. ●...
  • Page 70: Tools And Software Requirements

    Tools and software requirements The tools necessary for computer component removal and installation are: Torx T-15 driver ● Flat blade and cross-tip screwdrivers ● Diagnostics software ● Special handling of components The components included in this section require special handling when servicing the computer. WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the computer.
  • Page 71: Hard Drives

    Hard drives Hard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration. The following guidelines apply to all drives, including failed drives, replacement drives, and spares. Do not remove hard drives from the shipping package for storage. Keep hard drives in their ●...
  • Page 72: Removing And Installing Components

    Removing and installing components Component locations The following illustration and table identify workstation system board components. Figure 5-1 System board component locations Chapter 5 Replacing components ENWW...
  • Page 73 Table 5-2 System board components ID Item Component Item Component Item Component Rear chassis fan Battery PCIe2 x1 CPU power PCIe2 x16(4) SATA ports Solenoid hood lock Clear CMOS button PCIe2 x1 Chassis intrusion Crisis recovery jumper PCIe2 x16 CPU socket Front chassis fan PCIe2 x8(4) CPU fan...
  • Page 74: Predisassembly Procedures

    Predisassembly procedures NOTE: Read the section at the beginning of this chapter on Warnings and cautions and the Safety and Regulatory Guide that came with the workstation before servicing components. Perform the following steps before servicing the workstation: Locate and clear a suitable work area. Close all open software applications.
  • Page 75: Disassembly Order

    Disassembly order For convenience, disassembly procedures should be followed in a particular order. Use the following table to determine the sequence in which to access major workstation components. Table 5-3 Workstation component installation To install/replace... Remove... Then Then Then Then remove...
  • Page 76 Unlock it and remove from the cable lock slot as shown in the following figure. Figure 5-2 Removing the cable lock Chapter 5 Replacing components ENWW...
  • Page 77: Side Access Panel

    Side access panel Before accessing the internal components of the workstation, you must remove the side access panel. This section describes how to remove and install the side access panel. Removing the side access panel WARNING! Power off the workstation and disconnect the power cord from the electrical outlet before you remove the workstation side access panel.
  • Page 78: Side Access Panel Sensor (optional)

    Side access panel sensor (optional) The side access panel sensor is a remote solenoid that detects when the side access panel is opened. This section describes how to remove and install the sensor. Removing the side access panel sensor To remove the side access panel sensor: Disconnect power from the workstation (see Predisassembly procedures on page 62).
  • Page 79: Side Access Panel Solenoid Lock

    Side access panel solenoid lock The side access panel solenoid lock provides a method to lock the side access panel by means of a local or remote signal-controlled solenoid. This section describes how to remove and install the side access panel solenoid lock. Removing the side access panel solenoid lock To remove the side access panel solenoid lock: Disconnect power from the workstation (see...
  • Page 80: Bezel

    Bezel This section describes how to remove and install the front chassis bezel. Removing the front bezel To remove the front bezel: Remove the side access panel (see Removing the side access panel on page 65). Lift the release tabs (1), and then rotate the front bezel off the chassis (2). Figure 5-6 Removing the front bezel Installing the front bezel...
  • Page 81 Remove the front bezel (see Removing the front bezel on page 68). Remove the fastening screws from the I/O device assembly and remove it from the chassis as shown in the following figure. Figure 5-7 Removing the front panel I/O device assembly Disconnect the front panel I/O device assembly cables from the system board as shown below.
  • Page 82: Installing The Front Panel I/o Device Assembly

    Installing the front panel I/O device assembly To instal the front panel I/O device assembly: Guide the front panel I/O device assembly cables through the chassis openings from which they were removed. Place the front panel I/O device assembly in the chassis, and then install the fastening screws in reverse order as they were removed.
  • Page 83: Optical Disk Drive (mini-tower Configuration)

    Optical disk drive (mini-tower configuration) This section describes how to remove and install an optical disk drive in the workstation mini-tower configuration. For instructions on how to remove and install an optical disk drive in the workstation desktop configuration, see Optical disk drive (desktop configuration) on page Removing an optical disk drive from the optical bay (mini-tower configuration)
  • Page 84 Lift the green drive lock release lever (1) and gently slide the drive out of the chassis (2) as shown in the following figure. Figure 5-11 Removing the optical disk drive Chapter 5 Replacing components ENWW...
  • Page 85: Installing An Optical Disk Drive In The Optical Bay (mini-tower Configuration)

    Installing an optical disk drive in the optical bay (mini-tower configuration) To install an optical disk drive: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 86 Connect the power cable (1) and data cables (2) to the drive as shown in the following figure. Figure 5-13 Connecting power and data cables Connect the optical disk drive data cable to the appropriate SATA port on the system board as shown in the following figures.
  • Page 87: Optical Disk Drive (desktop Configuration)

    Optical disk drive (desktop configuration) This section describes how to remove and install an optical disk drive in the workstation desktop configuration. For instructions on removing and installing optical disk drives in the workstation mini- tower configuration, see Optical disk drive (mini-tower configuration) on page Removing an optical drive (desktop configuration) Disconnect power from the system (see Predisassembly procedures on page...
  • Page 88 Press down on the green drive-lock release lever (1) and gently slide the drive out of the chassis (2). Figure 5-16 Removing the optical drive from chassis If you plan to install another drive, remove the drive completely from the chassis (1) and remove the four guide screws from the drive (2) so that you can re-use the screws to install the new drive.
  • Page 89: Installing An Optical Drive (desktop Configuration)

    Installing an optical drive (desktop configuration) Disconnect power from the system (see Predisassembly procedures on page 62), Remove the side access panel (see Removing the side access panel on page 65), Remove the front bezel (see Removing the front bezel on page 68), Remove the bezel blank from the drive bay you wish to use.
  • Page 90 Connect the data (1) and power (2) cables to the drive and system board. Figure 5-19 Connecting data and power cables Chapter 5 Replacing components ENWW...
  • Page 91: Speaker

    Speaker This section describes how to remove and install the speaker. Removing the speaker To remove the speaker: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 92: Power Supply

    Power supply This section describes how to remove and install a power supply. Removing the power supply To remove the power supply: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 93: Power Connections

    Power connections For help with identifying power cables, see the following figure and table. Ensure that all cables are routed or tied so they cannot interfere with the processor heatsink fans. Figure 5-22 Power connections Table 5-4 Power connector description Connector Description Item...
  • Page 94: Rear System Fan Assembly

    Rear system fan assembly This section describes how to remove and install the rear system fan assembly. Removing the rear system fan assembly To remove the rear system fan assembly: Disconnect power from the workstation (see Predisassembly procedures on page 62).
  • Page 95: Memory

    Memory This section presents memory module (DIMM) configuration information and removal/installation procedures. Supported DIMM configurations The workstation supports these DIMM configurations: Four DIMM slots ● Memory configuration from 1 GB to 32 GB ● No support for mirroring ● No support for DIMM sparing ●...
  • Page 96: Bios Errors And Warnings

    BIOS errors and warnings The BIOS generates warnings/errors on invalid memory configurations: If the BIOS can find a valid memory configuration by disabling plugged-in memory, it does so and ● reports a warning during POST. The workstation can still be started. The warning will indicate the location of the failed DIMM on the system board or memory riser.
  • Page 97: Installing A Dimm

    Installing a DIMM To install the DIMM: Disconnect power from the workstation (see Predisassembly procedures on page 62). CAUTION: To prevent possible electrical damage to the DIMMs, power off the workstation and unplug the power cord from the AC power outlet before removing or installing memory. The workstation will not recognize the memory changes if the DIMM is damaged.
  • Page 98 Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in the socket (1) as shown in the following figure. CAUTION: DIMMs and their sockets are keyed for proper installation. To prevent socket or DIMM damage, align these guides properly when installing DIMMs.
  • Page 99: Expansion Card Slot Identification

    Expansion card slot identification This section identifies and describes workstation expansion card slots, and presents card configuration information. Slot identification and description The following figure identifies workstation expansion card slots. Figure 5-28 Identifying expansion card slots The following table describes the workstation PCIe card slots. Table 5-5 PCI slots Slot...
  • Page 100: Power Limitations For Graphics Cards

    NOTE: Graphics cards greater than 75 watts require the use of an auxiliary power cable adapter. Power connections on page 81 for more information. NOTE: Slots two and four use latches to secure the card in the slot. Power limitations for graphics cards CAUTION: To prevent damage, the overall power consumption of the workstation (including I/O cards, CPU, and memory) must not exceed the maximum rating of the workstation power supply.
  • Page 101: Choosing An Expansion Card Slot

    Choosing an expansion card slot Whenever possible, use the following tips to help you select the proper slot for an expansion card: Insert the primary graphics card in a PCIe x16 slot intended for graphics. ● Insert a second graphics card in a second PCIe x16 slot intended for a secondary graphics card. ●...
  • Page 102: Expansion Card

    Expansion card PCIe I/O slots may supply less bus bandwidth than what is physically defined for the slot. Expansion card slot description NOTE: The x1, x4, and x16 designators describe the mechanical length of the slot. The number in parentheses lists the number of electrical PCIe lanes routed to the expansion slot. For example, x16(4) means that the expansion slot is mechanically a x16 length connector, with four PCIe lanes connected.
  • Page 103 Remove the expansion card retainer (if installed): grasp the top of the clamp (1), squeeze the release handles until the bottom of the clamp releases from the clamp rail (2) (it should click when it releases), and swing the clamp out from the back panel (3). Figure 5-29 Removing expansion card retainer Remove all cables connected to the expansion card.
  • Page 104: Installing An Expansion Card

    Carefully lift the card from the chassis (3). If you are not replacing the card in this slot, install an expansion slot cover and close the expansion card retention clamp. If the expansion card retention clamp does not close, ensure that all cards are properly seated, and then try again.
  • Page 105: Battery

    Align the PCIe card keyway with the slot key, and then firmly seat the card in the slot as shown (3). Close the expansion card retention clamp by rotating it downward (4). If the PCI retention clamp does not close, ensure that all cards are properly seated, and then ●...
  • Page 106: Installing The Battery

    Push horizontally on the battery (1) with a small screwdriver and it will pop out of its holder (2) as shown in the following figure. Figure 5-32 Removing the battery Installing the battery To install the battery: Confirm the polarity (positive or negative) of the battery to position it correctly in the battery holder.
  • Page 107: Installing Hard Disk Drives

    Squeeze together at the HDD sled's green touch points (2), then slide the hard disk drive (3) out from the chassis as shown. Support the HDD from below while you slide it out. Figure 5-33 Removing the drive from the chassis Replace the side access cover when finished.
  • Page 108: Installation

    Installation To install an HDD: Select a drive bay in which to install the hard disk drive and remove its mounting sled. Figure 5-34 HDD installation order Figure 5-35 Removing the mounting sled Chapter 5 Replacing components ENWW...
  • Page 109 Install the HDD into the mounting sled as shown in the following figure. Figure 5-36 Installing the HDD in the mounting sled Push the sled containing the HDD into the selected bay until it snaps into place (1) as shown in the following figure.
  • Page 110: Cpu Heatsink

    NOTE: Blue SATA ports (numbered zero and one) support SATA Gen 3 (6 Gbit/sec). Replace all components that were removed in preparation for component installation. CPU heatsink This section describes how to remove and install a CPU heatsink. Removing the CPU heatsink To remove a heatsink: Power down the workstation (see Predisassembly procedures on page...
  • Page 111: Installing The Cpu Heatsink

    Disconnect the CPU heatsink fan cable from the system board (1) as shown in the following figure. Figure 5-39 Disconnecting the heatsink fan cable Before lifting the heatsink, gently twist the heatsink to break the thermal compound between the CPU and the heatsink. Lift the CPU heatsink out of the chassis (2).
  • Page 112 Tighten each set of diagonally opposed screws a little at a time to 6 in-lbs of torque. CAUTION: Do not overtighten the heatsink screws. Overtightening can strip the threads in the chassis. Connect the CPU heatsink fan connector to the system board. Figure 5-40 Connecting the heatsink fan cable Chapter 5 Replacing components...
  • Page 113: Cpu

    This section describes how to remove and install a CPU. Removing a CPU To remove a CPU: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 114: Installing A Cpu

    Installing a CPU NOTE: HP recommends that you do not swap processors (CPUs) from one system board to another. To install a CPU: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 115: System Board

    System board This section describes replacing the system board. Removing the system board To remove the system board: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 116: Installing The System Board

    Installing the system board To install the system board: Carefully insert the system board into the chassis so that mounting holes align with the screw holes in the chassis (2). You may have to slide the system board toward the rear of the chassis. Figure 5-44 Inserting and aligning the system board Replace the mounting screws (2).
  • Page 117: Converting To Desktop Configuration

    Converting to desktop configuration This workstation can be operated in the mini-tower or the desktop configuration. Follow these steps to convert to desktop configuration operation: Disconnect power from the workstation (see Predisassembly procedures on page 62). Remove the side access panel (see Removing the side access panel on page 65).
  • Page 118 Align the slots in the filler panel frame with the tabs in the front bezel. Press the optical drive filler panel back into the front bezel until it snaps into place as shown in the following figure. Figure 5-46 Installing the ODD bay filler panel Chapter 5 Replacing components ENWW...
  • Page 119 On the back of the front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward (2) as shown in the following figure. Figure 5-47 Rotating the HP logo Rotate the HP logo 90 degrees counterclockwise, and then release the logo and press it back into place in the front bezel.
  • Page 120: Product Recycling

    Rotate the EMI filler panels and the optical drive 90 degrees as shown in the figure below, and then reinstall them (see Installing an optical drive (desktop configuration) on page Figure 5-48 Reinstalling the optical drive Replace the front bezel (see Installing the front bezel on page 68) and the side access panel (see Installing the side access panel on page...
  • Page 121: Diagnostics And Troubleshooting

    Diagnostics and troubleshooting This chapter describes the tools available for diagnosing and troubleshooting system issues, and includes these topics: Topics Calling technical support on page 110 Locating ID labels on page 110 Locating warranty information on page 111 Diagnosis guidelines on page 112 Troubleshooting checklist on page 114 HP troubleshooting resources and tools on page 115 Troubleshooting scenarios and solutions on page 117...
  • Page 122: Calling Technical Support

    Calling technical support At times you might encounter an issue that requires technical support. When you call technical support: Have the computer readily accessible. ● Write down the computer serial numbers, product numbers, model names, and model numbers ● and have them in front of you. Note any applicable error messages.
  • Page 123: Locating Warranty Information

    Each HP Workstation has two unique serial number labels (1) and a Certificate of Authentication (COA) label (2) as shown in the figure below. Figure 6-1 Workstation label locations In general, the serial number labels can be found on the top panel or on the side of the computer and at the rear of the computer (your computer may look different).
  • Page 124: Diagnosis Guidelines

    Diagnosis guidelines If you encounter a problem with the computer, monitor, or software, the following sections provide a list of general suggestions that help you isolate and focus on the problem before taking further action. Diagnosis at startup Verify that the computer and monitor are plugged into a working electrical outlet. ●...
  • Page 125: Diagnosis During Operation

    Diagnosis during operation Look for blinking LEDs on the front of the computer. The blinking lights are error codes that will ● help you diagnose the problem. Refer to the Diagnostic LED and audible (beep) codes on page 135 section of this document for information on interpreting diagnostic lights and audible codes.
  • Page 126: Troubleshooting Checklist

    Troubleshooting checklist Before running diagnostic utilities, use the following checklist to find possible solutions for computer or software problems. Is the computer and monitor connected to a working electrical outlet? ● Is the computer powered on? ● Is the blue power light illuminated? ●...
  • Page 127: Hp Troubleshooting Resources And Tools

    HP troubleshooting resources and tools This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for troubleshooting. HP Support Assistant The HP Support Assistant is a customized HP user interface that enhances the Windows 7 Help and Support Center functions.
  • Page 128: Instant Support And Active Chat

    Under Select your product (center window), select Workstations (under personal computing). Under Select your product, continue with selections as appropriate to the workstation series and model, and to the problem you are troubleshooting. Instant Support and Active Chat HP Instant Support is a set of Web-based support tools that automate and speed up the resolution of desktop computing, tape storage, and printing problems.
  • Page 129: Customizing The Monitor Display

    Check all cables for loose or incorrect connections. ● Wake the workstation by pressing any key on the keyboard or the power button. If the system ● remains in suspend mode, shut down the system by pressing and holding the power button for at least four seconds, then press the power button again to restart the system.
  • Page 130: Solving Minor Problems

    Solving minor problems Table 6-1 Minor problems Problem Cause Possible Solution Workstation appears frozen Software control of the power Press and hold the power button for at least four and does not shut down when switch is not functional. seconds until the computer shuts down. the power button is pressed.
  • Page 131 Table 6-1 Minor problems (continued) Problem Cause Possible Solution Workstation powered off Processor thermal protection is Verify that the computer air vents are not blocked. automatically and the Power activated. Open the access panel and press the computer power LED flashes red 2 times (once A fan might be blocked or not button.
  • Page 132: Solving Diskette Problems

    Solving diskette problems Table 6-2 Diskette problems Problem Cause Solution Right-click Start, select Explore, and then select a Diskette drive light stays on. Diskette is damaged. drive. Select File>Properties>Tools. Under Error-checking, select Check Now. Diskette is incorrectly inserted. Remove and reinsert diskette. Files on the diskette are Verify the program diskettes.
  • Page 133: Solving Hard Drive Problems

    Table 6-2 Diskette problems (continued) Problem Cause Solution Invalid system disk is A diskette that does not contain When drive activity stops, remove the diskette and press displayed. the system files needed to start the Spacebar. The computer attempts to boot from the the computer has been inserted next device in the boot order.
  • Page 134 Table 6-3 Hard drive problems (continued) Problem Cause Solution Drive not found (identified). Improper cable connection On computers with discreet data and power cables, ensure that the data and power cables are securely connected to the hard drive. (See the Hard drive section of this guide for connection details.) Improperly seated hard drive On systems with blind-mate drive connections, check for...
  • Page 135: Solving Display Problems

    Solving display problems Table 6-4 Display problems Problem Cause Solution Blank screen (no video). The cable connections are not Verify the cable connections from the monitor to the correct. computer and to a working electrical outlet. The monitor is off. Turn the monitor on (LED is on).
  • Page 136 Table 6-4 Display problems (continued) Problem Cause Solution Dim characters The brightness and contrast Adjust the monitor brightness and contrast controls. controls are not set properly. Cables are not properly Verify that the graphics cable is connected to the graphics connected.
  • Page 137: Solving Audio Problems

    Solving audio problems Table 6-5 Audio problems Problem Cause Solution Double-click the Speaker icon on the taskbar and use the Sound does not come out of the Software volume control is speaker or headphones. turned down. volume slider to adjust the volume. The external speakers are not Turn on the external speakers.
  • Page 138: Solving Printer Problems

    Table 6-5 Audio problems (continued) Problem Cause Solution Sound occurs intermittently. Processor resources are being Shut down all open processor-intensive applications. used by other open applications. Workstation appears to be locked The hard disk might be full. Before recording, be sure there is enough free space up while recording audio.
  • Page 139: Accessing Hp Vision Diagnostics

    Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦ Comprehensive diagnostic tests with: ● Highly configurable testing options (quick / complete / custom / interactive / non-interactive) ◦...
  • Page 140: Using Vision Creator

    Using Vision Creator HP Vision Creator is pre-installed on your workstation and makes it easy to burn HP Vision Diagnostics onto a CD or DVD: To initiate Vision Creator, select: Start > All Programs > PC Help & Tools > HP Vision Diagnostics Disc Creation.
  • Page 141 NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics. If the computer is booted from a DVD/CD, a separate boot DVD/CD will be required to use the memory diagnostic.
  • Page 142: Downloading Hp Vision Diagnostics

    Downloading HP Vision Diagnostics If for some reason neither Vision Creator nor HP Vision Diagnostics are available on your workstation, follow these steps to download HP Vision Diagnostics from the HP Web site and load onto a USB flash drive or DVD/CD: Go to http://www.hp.com/go/workstationsupport.
  • Page 143: User Interface

    User interface The HP Vision Diagnostics application provides six major functions, accessible through Tabs. These functions are: Survey — Your current system hardware information. ● Test — List all diagnostics available for your system. Tests are started there. ● Status — This screen shows progress and status of currently running diagnostics. ●...
  • Page 144: Test Tab

    Input Devices — Shows user input devices such as all connected mice and keyboards. ● Memory — Shows system memory information. ● Miscellaneous — List any devices or data that doesn't belong to any other Category. ● Processors - Shows system processors. ●...
  • Page 145: Status Tab

    The following Test Controls exist: Select All, Unselect All button — This button toggles to select or unselect all the tests from the ● test selection tree. Expand, Collapse button — This button toggles to expand or collapse the test selection tree. ●...
  • Page 146: History Tab

    Test Complete — Shows the number of tests successfully completed out of the total number of ● test to execute. Cancel button — Push the Cancel button to immediately terminate all currently running tests. ● History tab The History tab shows the history of the past test executions. The History Log displays all tests that have been executed, the number of times of execution, the number of times failed, the date each test was executed, and the time it took to complete each test.
  • Page 147: Saving And Printing Information In Hp Vision Diagnostics

    The various sections located here are: The Vision Help section contains information on the major functions of HP Vision Diagnostics. ● The Test components section provides a description of each test, as well as the parameters that ● may be adjusted when running in Custom test mode. The Defect codes section contains information on the numerical error code that may appear in the ●...
  • Page 148 Table 6-7 Diagnostic lights and audible codes Activity Possible cause Recommended action Computer on. Blue Power LED on. No beeps. Computer in Sleep mode Blue Power LED blinks every two seconds. No beeps. (S3-Suspend to RAM). Select models only. Blue Power LED is off.
  • Page 149: Configuring Password Security And Resetting Cmos On

    Table 6-7 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action CAUTION: Red Power LED blinks four Power failure (power supply Internal components might be powered even when the times, once every second, is overloaded) computer is off. To prevent damage, disconnect the computer power followed by a two-second cord before you remove a component.
  • Page 150 Check that all power supply cables are properly connected to the system board. The BIOS option you select controls the blue LED function during these suspend modes. The z210 computer does not have BIST LED functionality. Chapter 6 Diagnostics and troubleshooting ENWW...
  • Page 151: Led Color Definitions

    LED color definitions The following table describes what each LED light on the computer front panel signifies. Table 6-8 LED color definitions LED state LED color System status Solid Blue System is on. Flashing Blue System is in Standby. Solid or flashing System has experienced an error.
  • Page 152: Post Error Messages

    POST error messages The Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the computer is powered on. Audible and visual messages occur before the operating system starts if the POST encounters a problem. POST checks the following items to ensure that the computer system is functioning properly: Keyboard ●...
  • Page 153 Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 164—Memory Size Error Memory configuration is incorrect. Run the Computer Setup (F10) Utility or the Windows utilities. Verify that the memory modules are installed properly. If third-party memory has been added, test the memory configuration using HP memory.
  • Page 154 Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 213—Incompatible Memory A memory module in the memory Verify the memory module type. Modules socket identified in the error message Insert the DIMM in another memory socket. is missing critical SPD information, or is incompatible with the chipset.
  • Page 155 Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 513—Front Chassis fan not Front fan missing, disconnected, or Reseat the fan cable. detected defective. Reseat the fan. Replace the fan. 514—Memory fan not Memory fan missing, disconnected, or Reseat the fan cable.
  • Page 156 Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 914— Hood Lock Coil is not Mechanism is missing or is not Reconnect or replace the missing mechanism. Connected connected. Reseat or replace the missing mechanism cable. 916—Power Button Not Power button cable is disconnected Reconnect the cable and restart.
  • Page 157 Table 6-9 POST error messages (continued) Screen message Probable cause Recommended action 1720—SMART Hard Drive Hard drive is about to fail. (Some hard Determine if the hard disk drive is giving a correct Detects Imminent Failure disk drives have a firmware patch that error message.
  • Page 158: Configuring Raid Devices

    Use the table values to determine the workstation model-specific maximum number of hard drives as discussed in the sections below. Table 7-1 Maximum hard drives Workstation 8.5mm (3.5") SATA 6.3mm (2.5") SATA hard drive hard drive Z800 Z600 Z400 Z210 CMT Z210 SFF Chapter 7 Configuring RAID devices ENWW...
  • Page 159: Configuring Sata Raid Devices

    Configuring SATA RAID devices This section describes how to use the Intel® Rapid Storage Manager option ROM Configuration utility to set up and manage SATA RAID volumes. The following SATA RAID configurations are supported on this computer: Up to the computer-specific maximum number of internal SATA hard disk drives and eSATA drives ●...
  • Page 160: Configuring System Bios

    Configuring system BIOS Configure the system BIOS to enable embedded SATA RAID functionality. To enter the system BIOS setup, press F10. Use the arrow keys to highlight the desired language, and then press Enter. Use the arrows to highlight Storage>Storage Options, and then press Enter. Use the up or down arrow key to highlight SATA Emulation.
  • Page 161: Creating Raid Volumes

    Creating RAID volumes To create RAID volumes, use the Intel Rapid Storage Manager option ROM Configuration utility. To enter the Intel Rapid Storage Manager option ROM Configuration utility, press Ctrl+l when prompted. If required, refer the computer Maintenance and Service Guide to make available enough physical drives to create the RAID volume.
  • Page 162: Configuring Password Security And Resetting Cmos

    Configuring password security and resetting CMOS This chapter describes how to configure password security and to reset CMOS, and includes these topics: Preparing to configure passwords on page 150 ● Resetting the password jumper on page 151 ● Clearing and Resetting the CMOS on page 151 ●...
  • Page 163: Resetting The Password Jumper

    Resetting the password jumper Use the following procedure to disable the power-on or setup password features and clear the power- on and setup passwords. WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.
  • Page 164: Using The Cmos Button

    Using the CMOS Button To clear CMOS using the Clear CMOS button, use the following procedure: WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. CAUTION: When the computer is plugged in, the power supply has voltage applied to the system board, even when the computer is powered off.
  • Page 165 From the Computer Setup (F10) Utility menu, select File>Default Setup. This restores the settings that include boot sequence order and other factory settings. However, it does not force hardware rediscovery. Choose Restore Factory Settings as Default, and the press to accept. Select File->Apply Defaults and Exit, and then press to accept.
  • Page 166: Appendix A Connector Pins

    Connector pins Keyboard Signal Data Unused Ground +5 VDC Clock Unused Mouse Signal Data Unused Ground +5 VDC Clock Unused Ethernet 10/100–Mb 1000–Mb signal signal (+) Transmit Data TX/RX (-) Transmit Data TX/RX – (+) Receive Data TX/RX Unused TX/RX Unused RX/RX –...
  • Page 167 Signal +5 VDC - Data + Data Ground Microphone cable, 6.35 MM (1/8 inch) Signal 1 (Tip) Audio 2 (Ring) Power 3 (Shield) Ground Headphone cable, 6.35 MM (1/8 inch) Signal 1 (Tip) Audio_Left 2 (Ring) Audio_Right 3 (Shield) Ground Audio line-in cable, 6.35 MM (1/8 inch) Signal 1 (Tip)
  • Page 168 SATA drive Signal Signal Signal Data Cable Power Cable Power Cable 3.3V power 5V power 3.3V power Ground Ground Ground Reserved S5** Ground Ground S6** Ground 12V power Ground 5V power 12V power * S2 and S3 differential signal pair 12V power **S5 and S6 differential signal pair Signal...
  • Page 169 DVI-I cable T.M.D.S DATA 4- T.M.D.S DATA 0/5 SHIELD T.M.D.S DATA 4+ 2 T.M.D.S DATA 5- DDC CLOCK T.M.D.S DATA 5+ DDC DATA T.M.D.S CLOCK SHIELD ANALOG VERT. SYNC T.M.D.S CLOCK+ T.M.D.S DATA 1- T.M.D.S CLOCK- T.M.D.S DATA 1+ T.M.D.S DATA 1/3 SHIELD ANALOG RED T.M.D.S DATA 3- ANALOG GREEN...
  • Page 170: Display Port

    Display port Hot Plug Detect ML_Lane 2(n) DP_PWR Return ML_Lane 3(p) DP_PWR Main power cable, P1 Signal Signal Signal V12–B PS_ON_L V12–S V12–S 11VSB V12–B V12N CPU power cable, P3 Color Signal BLK with V12CPU BRN stripes BLK with V12CPU BRN stripes CAUTION: Never connect the CPU power cable to the system board while...
  • Page 171 Auxiliary graphics card power Color Signal cable, P6 BLK/YEL V12–G BLK/YEL V12–G BLK/YEL V12–G NOTE: The 6-pin power (auxiliary PCIe cable with black connector) can provide up to 75 watts to PCIe graphics cards. Internal USB 1 and USB 2, 2x5 Signal (USB1) Signal (USB2) USB6#...
  • Page 172 Rear CPU fan Signal +12V TACH1 TACH2 Internal serial Signal Signal DTR1# RXD1 +3.3V AUX CTS1# RTS1# DSR1# COM DETECT TXD1 DCD21# -12V Ground +12V Ground Appendix A Connector pins ENWW...
  • Page 173: Appendix B System Board Designators

    System board designators This appendix describes the system board designators for this computer. Designator Silk screen Component MTG1-MTG10 Mounting holes Crisis recovery header/jumper Clear password header/jumper J9 RJ/USB LAN/DUAL USB J10 QUAD USB Quad rear USB J20 SLOT5 PCI PCI slot J21 SLOT6 PCI PCI slot J22 SLOT7 PCI...
  • Page 174 Designator Silk screen Component DASH/USB1 DASH/Dual internal USB P29 HDD LED Hard disk drive LED connector Serial port header P60-P64 SATA0 - SATA4 SATA connectors eSATA eSATA connector P66 - P67 P66 - P67 SATA connectors SATA4 - SATA5 P70 CPU0 FAN Primary CPU fan header P124 P124 HOOD LOCK...
  • Page 175: Appendix C Routine Care

    Routine Care General cleaning safety precautions Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth ● and then use the cloth on the component. Always unplug the computer before cleaning the keyboard, mouse, or air vents.
  • Page 176: Cleaning The Monitor

    Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful ● not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. Use tweezers to remove any fibers or dirt in confined areas. ●...
  • Page 177: Appendix D Locating Hp Resources

    Locating HP resources This section provides information on the following HP resources for your workstation: Topics Product information on page 166 Product data sheets ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ●...
  • Page 178: Product Information

    Product information Table D-1 Product information Topic Location Product data sheets See www.hp.com/go/quickspecs. HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that is not automatically installed during first boot. Additionally, a number of valuable tools on your workstation are preinstalled that may enhance system performance.
  • Page 179: Product Support

    Product support Table D-2 Product support Topic Location Additional information For online access to technical support information and tools, see http://www.hp.com/go/workstationsupport. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following communication and diagnostic tools are also available: Instant Chat...
  • Page 180: Product Documentation

    Europe, Middle East, Africa: Hewlett-Packard, ● POD, Via G. Di Vittorio, 9, 20063, Cernusco s/ Naviglio (MI), Italy Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, ● Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name and postal address.
  • Page 181 Table D-3 Product documentation (continued) Topic Location Workstation technical overview and The Product Bulletin contains QuickSpecs for HP specifications Workstations. QuickSpecs provide an overall specification review of your product. It includes information about its features including the operating system, power supply, memory, CPU, and many other components of the system.
  • Page 182: Product Diagnostics

    Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Diagnostics utility can be found as a burnable ISO image on the workstation hard disk (under C: \VisionDiagnostics), or can be downloaded from the HP web site. For details on using this utility, refer to the section that covers HP Vision Diagnostics in the workstation Maintenance and Service Guide.
  • Page 183: Product Updates

    Product updates Table D-5 Product updates Topic Location Driver and BIOS updates http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow these steps during system power up: Power on the workstation, and wait for F10=setup to appear on the lower right corner of the screen.
  • Page 184: Index

    Index Fault notification and recovery monitor Appendices Windows 117 HP Client Manager Software Connector pins 154 System board designators 161 Novell SLED HP SoftPaq Download Restoring 24 Manager 40 BIOS Setting up 19 HPQFlash 40 Determining version 20 Initial configuration 37 Updating 21 Remote ROM Flash 40 Operating system setup 16...
  • Page 185 Converting to desktop configuration 105 CPU 101 CPU heatsink 98 Disassembly order 63 Front panel I/O device 68 Memory 83 Optical disk drive 71 PCIe card 90 Power connections 81 Power supply 80 Predisassembly 62 Rear system fan 82 Service considerations 55 side access panel sensor 66 side access panel solenoid 67 Slot identification 87...

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