Paper Jam - Lexmark C752 Service Manual

250 Paper Jam

Unable to clear the message—Multipurpose feeder loaded
Note: A 250 Paper Jam displays when using a multipurpose feeder.
Step Action and questions
1 Make sure the media in the MPF meets specifications.
Does media meet specifications?
2 Does the media feed correctly from tray 1?
3 Is the Paper Type setting correct for media in the MPF?
4 Check the media is loaded properly. The side restraint
should not be too tight. The leading edge of the media
should be sitting on the friction buckler.
Is the media correctly loaded?
5 Open the MPF to the horizontal position and check the
paper path for obstructions.
Is the paper path obstructed?
6 Raise the pick tire off the media and test the MPF.
Does the pick tire turn?
7 Open the lower jam access door, move the MPF
bracket assembly gear to the lowest position and test
the MPF.
Does the MPF bracket assembly rise and engage the
gear?
8 Does media jam on the friction buckler?
Yes No
Go to step 2 Inform user that
the media in the
MPF does not
meet
specifications.
Go to step 3 Go to"Tray 1
service check"
on page
Go to step 4 Correct the
Paper Type
setting.
Go to step 5 Properly load the
media.
Clear the Go to step 6
obstruction.
Go to step 8 Go to step 7
Go to step 8 Replace the MPF
bracket
assembly. See
"MPF bracket
assembly" on
page 7-19
Replace the Call your next
"Friction level of support.
buckler" on
page 4-31.
Diagnostic information
5060-2XX
2-140.
2-77