Page 1 C752 User’s Reference June 2003 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550...
Page 2: Table Of Contents
Table of contents Chapter 1: Notices ................5 Edition notice ......................5 Trademarks ......................6 Licensing notice ....................7 Safety information ....................8 Cautions and warnings ..................8 Electronic emission notices .................. 9 Noise emission levels ..................11 Energy Star ......................12 Laser notice ......................
Page 3 Job Menu ......................49 Network Menu ....................51 Parallel Menu ..................... 53 PCL Emul Menu ....................55 Paper Menu ......................57 PostScript Menu ....................64 Serial Menu ......................65 Setup Menu ......................67 Supplies Menu ....................72 USB Menu ......................72 Utilities Menu ......................
Page 4 Changing menu settings .................. 136 Disabling Power Saver ..................137 Disabling the operator panel menus ..............137 Enabling the menus ..................138 Printing multi-language PDFs ................138 Solving printing problems ................. 139 Solving mailbox problems ................140 Solving option problems ................... 141 Solving paper feed problems ................
Page 5: Chapter 1: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 6: Trademarks
Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Page 7: Licensing Notice
• Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 • Software licensed under the BSD license and warranty statements...
Page 8: Safety Information
Lexmark modified version is similarly provided without warranty. See the warranty disclaimers in the referenced licenses for additional details. To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with your printer and click Contact Lexmark.
Page 9: Electronic Emission Notices
Federal Communications Commission (FCC) compliance information statement The Lexmark C752 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 10: Japanese Vcci Notice
Federal Communications Commission (FCC) compliance information statement The Lexmark C752 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 11: Noise Emission Levels
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 12: Energy Star
This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Page 13: Chapter 2: Printer Overview
Printer overview The following illustration shows the Lexmark™ C752 printer. Standard output bin Upper right access door (redrive area) Front door Lower right access door (fuser area) Standard tray...
Page 14 The following illustration shows the printer configured with a duplex unit and three optional 500-sheet drawers. Duplex unit 500-sheet drawers The following illustration shows the printer configured with a duplex unit, one optional 500-sheet drawer, and one optional 2000-sheet drawer. Duplex unit 500-sheet drawer 2000-sheet drawer...
Page 15: Chapter 3: Printing
Printing • Understanding the printer operator panel • Sending a job to print • Canceling a print job • Loading the trays • Loading the multipurpose feeder • Printing on specialty media (transparencies, labels, other) • Linking trays • Linking bins •...
Page 16: Understanding The Printer Operator Panel
Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Ready Display Menu Select Return Stop Operator panel buttons Button Function Press •...
Page 17: Sending A Job To Print
Button Function Press at the Ready, Busy, or Waiting message to temporarily take the printer offline. The Stop Stop message changes to Not Ready. No data is lost. Press to return the printer to the Ready, Busy, or Waiting state. Use the numbers located next to the names of the buttons to enter your personal identification 1, 2, 3, 4, 5, 6 number (PIN) after you send a confidential job.
Page 18: Canceling A Print Job
Canceling a print job From the printer operator panel If the job you want to cancel is printing, and Busy appears on the display: Press Menu until you see Job Menu, and then press Select. Press Menu until you see Cancel Job, and then press Select. From the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar.
Page 19: Loading The Trays
Loading the trays Helpful hints: • Never mix media types within a tray. • Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. •...
Page 20 Squeeze the front guide lever and slide the guide to the front of the tray. Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading. Icons along the back of the tray indicate paper sizes. Flex the sheets back and forth to loosen them, and then fan them.
Page 21 Place the paper against the back left corner of the tray, print side down. Do not load bent or wrinkled paper. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. firmly Squeeze the front guide lever and slide the guide until it touches the stack of paper.
Page 22 Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. Pull open the tray. Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading.
Page 23 Slide the bottom support toward the front of the tray until it touches the front guide. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Place the paper against the back left corner of the tray, print side down.
Page 24: Loading The Multipurpose Feeder
Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. •...
Page 25 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using. Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media.
Page 26: Printing On Specialty Media (Transparencies, Labels, Other)
Printing on specialty media (transparencies, labels, other) Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper, labels, or envelopes. Load the media as specified for the tray you are using. For help, see any of the following: –...
Page 27: Linking Trays
Linking trays • If you load the same size and type of paper or specialty media in more than one tray, the printer automatically links the trays. This means that when one tray is empty, it feeds from the next linked tray.
Page 28: Holding A Job In The Printer
Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.
Page 29: Recognizing When Format Errors Occur
Press Select. – If you are looking for a particular job, press Menu to scroll through the list of available jobs, and press Select when the correct job is displayed. An asterisk (*) appears next to the job name indicating you have chosen to print or delete that job. –...
Page 30: Confidential Jobs
Confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose to print or delete the job.
Page 31: Tips For Successful Printing
Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on the floor. •...
Page 32: Avoiding Jams
Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use only recommended paper. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for your printing environment.
Page 33: Understanding Fonts
ITC Bookman Light Italic Bookman-LightItalic ITC Bookman Demi Bookman-Demi ITC Bookman Demi Italic Bookman-DemiItalic C39 Narrow C39 Regular C39 Wide Clarendon Condensed Bold Coronet Coronet-Regular * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers.
Page 34 Intl-Univers-Medium Univers Medium Italic Intl-Univers-MediumItalic Univers Bold Intl-Univers-Bold Univers Bold Italic Intl-Univers-BoldItalic Courier Intl-Courier Courier Italic Intl-Courier-Oblique Courier Bold Intl-Courier-Bold Courier Bold Italic Intl-Courier-BoldOblique * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers.
Page 35 Univers Univers-Oblique Univers-Bold Univers-BoldOblique Univers Condensed Medium Univers-Condensed Univers Condensed Medium Italic Univers-CondensedOblique Univers Condensed Bold Univers-CondensedBold Univers Condensed Bold Italic Univers-CondensedBoldOblique Wingdings Wingdings-Regular * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers.
Page 36 Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut Candid Bodoni Bodoni-Italic Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers.
Page 37 GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers.
Page 38: Symbol Sets
Resident bitmapped fonts PCL 6 emulation PostScript 3 emulation Line Printer 16 POSTNET Bar code Symbol sets A symbol set is an encoded collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text.
Page 39 A variety of downloadable fonts for Hebrew and Arabic are included on the CD that shipped with the printer. FontVision Also included on the CD is the FontVision™ Management utility and screen fonts to match the resident scalable fonts. An additional 48 TrueType fonts are available on our Lexmark Web site when a customer registers the printer.
Page 40: Printing Sample Fonts
The message Printing Font List remains on the display until all pages print. The printer returns to the Ready message after the font sample list prints. Refer to the Technical Reference on our Lexmark Web site for more information about font and symbol set support.
Page 41: Chapter 4: Paper And Specialty Media Specifications
Size can vary from 98.4 x 62 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.). For more details about the types of paper and specialty media your printer supports, refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com.
Page 42: Chapter 5: Using Printer Menus
Using printer menus Select a menu or menu item for more details. Supplies Menu Job Menu Serial Menu PCL Emul Menu Color Menu <color> Toner Cancel Job PCL SmartSwitch Font Source Color Adjust Oiler Reset Printer PS SmartSwitch Font Name Color Balance Waste Bottle Print Buffer...
Page 43: Color Menu
Color Menu Use the Color Menu to adjust print quality and customize color printing. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Color Adjust To manually recalibrate the color No selections exist for this operation. conversion tables, adjusting for variations Pressing Select initiates this operation.
Page 44 Menu Item Purpose Values Color To assist users in selecting colors to be sRGB Display Prints RGB samples using printed. Users can print color samples sRGB Display color conversion Samples pages for each of the RGB and CMYK tables. color conversion tables used in the printer. sRGB Vivid Prints RGB samples using The color samples pages consist of a...
Page 45 Menu Item Purpose Values Manual Color To let users customize the RGB or CMYK RGB Image • sRGB Display*: Applies a color conversions applied to each object on color conversion table to the printed page. Color conversion of the produce output that data specified using RGB combinations approximates the colors can be customized based on object type...
Page 46: Finishing Menu
Menu Item Purpose Values Toner To lighten or darken printed output, or If Print Mode is Black & White, a conserve toner. setting of 5 increases toner Darkness density and darkness to all print Note: Setting Toner Darkness to values of jobs (PCL or PostScript).
Page 47 Menu Item Purpose Values Duplex Bind To define the way duplexed pages Long Edge* Assumes binding along the long end of would be bound, and how the printing the page (left edge for portrait on the back of the sheet (even- orientation and top edge for landscape numbered pages) is oriented in orientation).
Page 48 Menu Item Purpose Values Multipage To determine the orientation of a Auto* Lets the printer choose between multipage sheet. portrait and landscape orientation. View Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait).
Page 49: Help Menu
Help Menu Use the Help Menu to print any of the following quick reference guides. Press Select to print the selected guide. Menu Item Purpose Print All Prints all the quick reference pages at once. Help Guide Provides information about how to use the Help Menu and how to get online help. Printing Guide Provides information about how to load trays, printing on specialty media, and how to set the paper size and type.
Page 50 Menu Item Purpose Values Confidential To print confidential jobs stored in printer memory. Note: When the confidential job prints, it is automatically deleted from printer memory. 1 Enter the Personal Identification Enter PIN Use the operator panel buttons to Number (PIN) associated with your enter the PIN associated with your confidential job.
Page 51: Network Menu
Menu Item Purpose Values Reset Active To define the active bin as the start bin (the first bin to receive printed output) in a set of linked bins. Reset Printer To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer.
Page 52 Menu Item Purpose Values NPA Mode To specify whether the printer Printer does not perform NPA performs the special processing processing. required for bidirectional Auto* Printer examines the data to determine communication, following the the format and then processes it conventions defined in the Network appropriately.
Page 53: Parallel Menu
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Advanced...
Page 54 Menu Item Purpose Values Parallel To configure the size of the parallel Disabled Disables job buffering. Any jobs input buffer. already buffered on the disk are Buffer printed before normal processing of Note: Changing this menu item incoming jobs resumes. automatically resets the printer.
Page 55: Pcl Emul Menu
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values A4 Width To select the width of the logical page 198 mm* Makes the logical page compatible...
Page 56 Menu Item Purpose Values Orientation To determine how text and graphics Portrait* Prints text and graphics parallel to the are oriented on the page. short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch To specify the font pitch for scalable 0.08...100...
Page 57: Paper Menu
Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Assign Type/ To send print jobs to a specific output Plain Paper Bin bin based on the requested paper...
Page 58 Menu Item Purpose Values Configure To determine when the printer selects Cassette* Printer treats the multipurpose feeder paper loaded in the multipurpose like any other paper tray. If a print job feeder. requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job.
Page 59 Menu Item Purpose Values Paper To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single- sided job. Loading 1 Select a paper type. Card Stock Load Note: If a user-defined name is Glossy Loading available, it is displayed instead of Custom <x>...
Page 60 Menu Item Purpose Values Paper Size To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. 1 Select a paper source. Tray <x> Size Manual Pap Size MP Feeder Size Manual Env Size 2 Select a value.
Page 61 Menu Item Purpose Values Paper To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Texture Use Paper Texture in connection with the Paper Type and Paper Weight menu items. You may need to change those menu items to optimize print quality for your specific paper.
Page 62 Menu Item Purpose Values Paper Type To identify the type of paper installed in each paper source. Use this menu item to: • Optimize print quality for the specified paper. • Select paper sources through your software application by selecting type and size. •...
Page 63 Menu Item Purpose Values Paper Weight To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. 1 Select a paper type. Plain Weight Note: If a user-defined name is CardStock Weight available, it is displayed instead of Custom <x>...
Page 64: Postscript Menu
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Font Priority To establish the font search order. Resident* Printer searches printer memory for the requested font before searching...
Page 65: Serial Menu
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Note: Values marked with an asterisk (*) are the factory default settings. Menu Item Purpose Values Baud...
Page 66 Menu Item Purpose Values NPA Mode To specify whether the printer Printer performs NPA processing. If performs the special processing data is not in NPA format, it is rejected required for bidirectional as bad data. communication, following the Printer does not perform NPA conventions defined in the Network processing.
Page 67: Setup Menu
Menu Item Purpose Values Serial Buffer To configure the size of the serial input Disabled Disables job buffering. Any jobs buffer. already buffered on the disk are printed before normal processing of Note: Changing the Serial Buffer incoming jobs resumes. menu item automatically resets the printer.
Page 68 Menu Item Purpose Values Display To determine the language of the text English Note: All values may not be available. on the operator panel display. Language Français Deutsch Italiano Español Dansk Norsk Nederlands Svenska Português Suomi Japanese Russian Polski Hungarian Turkish Czech Download...
Page 69 Menu Item Purpose Values To store statistical information about Off* Printer does not store job statistics on your most recent print jobs on the hard disk. Accounting disk. The statistics include whether the Printer stores job statistics for the most job printed with or without errors, the recent print jobs.
Page 70 Menu Item Purpose Values Print Area To modify the logical and physical Normal* Note: The Whole Page setting only printable area. affects pages printed using PCL 5 Fit to Page interpreter. This setting has no effect on pages printed using the PCL XL or Whole Page PostScript interpreters.
Page 71 Menu Item Purpose Values Staple Alarm To specify how the printer responds Load Staples is displayed until when it is out of staples. someone loads staples. If an Auto Continue value is selected from the Setup Menu, the printer resumes printing after the specified timeout value.
Page 72: Supplies Menu
Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Menu Item Purpose Values <color> To view the status of the color print cartridges. Toner Change Cartridge Oiler To view the status of the web oiler.
Page 73 Menu Item Purpose Values NPA Mode To specify whether the printer Printer performs NPA processing. If performs the special processing data is not in NPA format, it is rejected required for bidirectional as bad data. communication, following the Printer does not perform NPA conventions defined in the Network processing.
Page 74: Utilities Menu
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Menu Item Purpose Values Color To print a color alignment test page, 0...20 (10*) Used to indicate which line is most...
Page 75 Menu Item Purpose Values Job Acct Stat To print a listing of all job statistics Print Prints all statistics available for the stored on the hard disk, or to clear all most recent print jobs. statistics on the disk. Clear Deletes all accumulated job statistics from the hard disk.
Page 76: Chapter 6: Understanding Printer Messages
Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Ready Message What this message means...
Page 77 Message What this message means What you can do Canceling Fax The printer is processing a request to Wait for the message to clear. cancel a fax job. Canceling Job The printer is processing a request to Wait for the message to clear. cancel the current print job.
Page 78 Message What this message means What you can do Disk Recovery The printer is attempting to recover the Wait for the message to clear. hard disk. Disk recovery takes place in x/5 yyy% Warning: Do not turn the printer off while five phases;...
Page 79 Message What this message means What you can do Held Jobs May Not Be The printer memory cannot restore Press Go to clear the message. Some of Print and Hold jobs from the printer the Print and Hold jobs stored on the disk Restored hard disk.
Page 80 Message What this message means What you can do Load Staples The printer is trying to staple a print • Install a new staple cartridge in the job, but the stapler is empty. stapler. • Press Go to clear the message and continue printing without stapling.
Page 81 Message What this message means What you can do Power Saver The printer is ready to receive and • Send a job to print. process data. It is reducing its • Press Go to quickly warm the printer to electricity consumption while idle. If normal operating temperature and the printer remains inactive for the display the Ready message.
Page 82 Message What this message means What you can do Programming Error An error occurred while the printer was Correct the problem specified on the programming code into memory. second line of the display: P<x> • P1050—A network file was used to program a non-network printer, or a non- network file was used to program a network printer.
Page 83 Message What this message means What you can do Restore Held Jobs. Someone reset the printer or turned it • Press Go. All Print and Hold jobs on the on, and the printer detects Print and hard disk are restored to printer memory. Go/Stop? Hold jobs stored on the hard disk.
Page 84 This error can occur if you update printer firmware or move a firmware Download the correct download emulator card from one printer to another. version from the Lexmark Web site. 2<xx> Paper Jam The printer detects a paper jam. Clear the paper path.
Page 85 Message What this message means What you can do 34 Incorrect Media The printer has detected a mismatch in • Replace the media in the multipurpose the requested media type and the type feeder or tray with the requested media loaded in the multipurpose feeder or and press Go.
Page 86: Insufficient Memory
Message What this message means What you can do 37 Insufficient The printer memory is full and cannot • Press Go to clear the message and continue processing current print jobs. continue the current print job. The printer Memory frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job.
Page 87 Message What this message means What you can do 40 <color> The printer has detected an Remove the indicated print cartridge and unsupported refilled cartridge. install a new one. Invalid Refill See also: Replacing print cartridges 50 PPDS Font Error The PPDS interpreter has •...
Page 88 Message What this message means What you can do 56 Serial Port <x> Data has been sent to the printer • Press Go to clear the message. The through a serial port, but the serial port printer discards any data received Disabled is disabled.
Page 89 Message What this message means What you can do 63 Unformatted Disk The printer detects an unformatted • Press Go to clear the message and hard disk. continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from the Utilities Menu.
Page 90 Message What this message means What you can do 85 ITU Maintenance The color adjust sensor LED is too • Press Go to continue printing. weak. • If print quality is unacceptable, replace the image transfer unit. See also: Replacing the image transfer unit and transfer roller 86 ITU Maintenance The color adjust sensor LED is too...
Page 91: Chapter 7: Clear Paper Jams
Clear paper jams • Understanding jam messages • Access doors and trays • Clearing the entire paper path • Clearing mailbox or output expander jams (Area M) • Clearing fuser jams • Clearing image transfer unit jams • Clearing finisher jams (Areas 1–6) •...
Page 92: Understanding Jam Messages
Understanding jam messages Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas... What to do... A, B, T1 Follow the instructions for clearing Area Area B, and Area 200 Paper Jam (tray 1 and left access door beside tray 1) D, K, L...
Page 93: Access Doors And Trays
Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 200 Paper Jam Areas 1–6 250 Paper Jam Finisher 28<x> Paper Jam Area B Left access door (beside tray 1) 200 Paper Jam Area C Paper input options: 500-sheet drawer or...
Page 94: Clearing The Entire Paper Path
Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2<xx> Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.
Page 95 Area C If you have one or more optional 500-sheet drawers: Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray.
Page 96 Area T1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. Close tray 1. Area E Pull the duplex mechanism completely out. Look inside and remove any paper caught in the rollers.
Page 97 Area J Remove the duplex tray. Remove any jams and then reinstall the tray. Area K Open the lower right access door. Remove any jams, and then close the door. Area L Open the upper right access door. Remove jams from the rollers and then close the door.
Page 98: Clearing Mailbox Or Output Expander Jams (Area M)
Clearing mailbox or output expander jams (Area M) Open the rear door of the 5-bin mailbox. Pull the jam straight out, and then close the door.
Page 99: Clearing Fuser Jams
Clearing fuser jams Clear the paper path. If the jam error message persists, go to step 2. Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. Pull down the latches.
Page 100: Clearing Image Transfer Unit Jams
Lift up the fuser roller cover and remove the jam. Close the fuser roller cover. Snap the housing back onto the fuser. Insert the fuser back into the printer. Slide the latches out, and then pull up to refasten them. Close the doors.
Page 101 Remove all the print cartridges. Pull up slightly on the cartridge handhold. Pull the cartridge straight out and use the handle to lift it off the guides. Place the cartridges on a clean, flat surface out of direct light. Release the latches to open the multipurpose feeder (area A) all the way.
Page 102 Remove the image transfer unit. Raise the lever to unlock the image transfer unit. Pull down on the handle.
Page 103 Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit. Look inside the printer. Remove all torn paper or other jams.
Page 104 Insert the image transfer unit back into the printer. Align the guides with the insertion grooves. Push the handle up using both hands, and gently slide the unit in.
Page 105 Lower the lever to lock the image transfer unit into place. Return the multipurpose feeder to its working position. Reinstall all the print cartridges.
Page 106: Clearing Finisher Jams (Areas 1-6)
Close the printer door. Turn the printer on. The printer returns to a Ready state. Clearing finisher jams (Areas 1–6) Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams. If you still need help Turn the printer off and then back on. Contact your administrator or Help desk if you need more assistance.
Page 107: Chapter 8: Maintenance
Maintenance • Determining the status of supplies • Conserving supplies • Ordering supplies and maintenance items • Recycling used supplies • Replacing print cartridges • Replacing the fuser • Replacing the toner waste container • Replacing the image transfer unit and transfer roller •...
Page 108: Determining The Status Of Supplies
Determining the status of supplies To determine the status of all of the consumables installed in your printer, print the menu settings page. Printing a menu settings page for detailed instructions. One or two pages print, depending on the number of menu settings you have. Look for “Consumable Status”...
Page 109: Ordering Supplies And Maintenance Items
In the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275) for information about Lexmark Authorized Supplies Dealers in your area. In other countries/regions, contact the place where you bought your printer. You can also visit our Lexmark online store at www.lexmark.com to order supplies. Click the Web link on the bottom of this page.
Page 110: Recycling Used Supplies
(#92, 93, 96, and 97) at a special price with the agreement that you will return them (at no cost) to Lexmark for recycling. Lexmark uses the recycled materials for both internal use and external sale. General use print cartridges (#94, 95, 98, and 99) without this agreement are also available.
Page 111: Replacing Print Cartridges
Visit Lexmark’s Web site at www.lexmark.com to print a free mailing label for your country/region. Follow the instructions on the Web site for mailing the bag from your country/region. Replacing print cartridges Turn the printer off. Open the front cover.
Page 112 Remove the new cartridge from the box and the plastic bag. Leave the rest of the packing materials in place for now. Note: To recycle the cartridge, save all the packing materials. Follow the recycling instructions in the box. Shake the cartridge in all directions to distribute the toner. Remove the cardboard shim and print cartridge detensioner.
Page 113 Remove the photoconductor drum cover and unwrap the blanket. Warning: Do not touch the photoconductor drum on the bottom of the print cartridge. Place the cartridge on the guides of its color-coded opening, and then slide it into the printer. The cartridge drops slightly and clicks into place.
Page 114: Replacing The Fuser
Replacing the fuser Turn off and unplug the printer. Open the upper right and lower right access doors. CAUTION: The fuser may be hot. Let it cool before continuing. Pull down the latches. They slide toward the center to release the fuser. Pull the fuser straight out and set it aside.
Page 115 Unwrap the new fuser. Note: Save all the packing materials. Follow the recycling instructions in the box. Insert the new fuser into the printer. Slide the latches to each side and then pull up to lock the fuser in place. Close the doors.
Page 116: Replacing The Toner Waste Container
When Reset appears, press . Resetting Fuser Cnt appears. Select Press until you see Exit Config Menu, and then press . Activating Menu Changes Menu Select appears, then Performing Self Test appears. When you see the Ready message, you can resume sending print jobs to the printer. Replacing the toner waste container Unpack the new toner waste container.
Page 117 Place the old waste container in the plastic sleeve and dispose of it properly. Insert the new toner waste container. Close the toner waste container door.
Page 118: Replacing The Image Transfer Unit And Transfer Roller
Replacing the image transfer unit and transfer roller Use the following set of instructions to replace an image transfer unit, a transfer roller, or both. We recommend that you replace both the image transfer unit and the transfer roller at the same time. Turn off and unplug the printer.
Page 119 Pull the cartridge straight out and use the handle to lift it off the guides. Set the cartridge on a clean, flat surface in the upright position. Warning: When removing cartridges from the printer, be careful not to touch the photoconductor on the bottom of the cartridge.
Page 120 Pull down on the handle. Slide the unit out and place it on a clean, flat surface. Perform one of the following: – If you are not installing a new transfer roller, skip to step 10. – If you are installing a new transfer roller, go to step 7.
Page 121 Remove the old transfer roller. Using your right hand, reach through the front of the printer and push the rear end of the transfer roller down and toward the rear until the front end of the roller lifts upward. While holding the rear section down, use your left hand to grab the front end of the roller.
Page 122 While holding the front end of the roller in your left hand, rotate and move the rear end of the roller to the right until the roller gear is free from the printer. Pull the roller completely and discard it. Unwrap the new transfer roller.
Page 123 Install the new transfer roller. Rotate and move the rear of the roller to the left and into the notched opening as shown. Using your right hand, insert the small end of the new roller into the notched opening as shown.
Page 124 Remove the new image transfer unit from the box and the plastic shipping bag. Note: Save all the packing materials. Follow the recycle instructions in the box. Remove the protective cover and detensioner. Gently but firmly pull the material up and off the new unit.
Page 125 Insert the new image transfer unit. Align the guides with the insertion grooves. Warning: Do not touch the transfer belt when installing the unit. Touching the transfer belt will damage the image transfer unit. Push the handle up using both hands, and gently slide in the new unit. It will drop down when correctly seated.
Page 126 Lower the lever to lock the image transfer unit into place. Return the multipurpose feeder to its working position. Reinstall all the print cartridges. Align the cartridge with its color-coded opening. Slide it into the printer. The cartridge drops slightly and clicks into place.
Page 127 Close the printer door. If the door does not close completely, reopen the door and press in firmly on the cartridges to make sure they are fully seated. Plug the printer in and perform one of the following: – If you only installed a transfer roller, turn the printer back on. The printer returns to a Ready state.
Page 128: Removing Memory And Option Cards
When you see A=10 (or other number), press until you find the number value you want to Menu use, and then press . A Saved message briefly appears and then the next test alignment Select is displayed. If no changes are necessary, press to return to the Utilities Menu.
Page 129: Removing Memory Cards
Remove the four access cover screws as shown. Remove the access cover. Removing memory cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card.
Page 130: Removing An Option Card
Removing an option card Complete the following steps to remove an internal print server, Coax/Twinax Adapter, Parallel Interface Card, or Serial Interface Card. Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you touch an option card. Remove the system board access cover.
Page 131: Removing A Hard Disk
Removing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. Remove the system board access cover. See Accessing the printer system board. Locate the hard disk. Gently pull the three posts on the hard disk mounting plate out of the holes on the system board.
Page 132: Removing A Firmware Card
Removing a firmware card Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. Remove the system board access cover. See Accessing the printer system board. Grasp the firmware card gently and pull it straight out in one motion. Do not pull one side and then the other.
Page 133: Reinstalling The System Board Access Cover
Reinstalling the system board access cover Align the slots at the top of the access cover with the screws near the top of the printer. Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at the top of the cover.
Page 134: Chapter 9: Troubleshooting
Troubleshooting • Calling for service • Solving option problems • Checking an unresponsive • Solving paper feed problems printer • Solving print quality problems • Printing a menu settings page • Solving color quality problems • Changing menu settings • Restoring factory default •...
Page 135: Calling For Service
Utilities Menu. See Printing a menu settings page for more information. For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries/regions, refer to the numbers listed on the drivers CD. Checking an unresponsive printer Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure: •...
Page 136: Changing Menu Settings
Verify the amount of memory installed is correctly listed under “Printer Information.” Verify that the paper trays are configured for the sizes and types of paper you loaded. Changing menu settings You can use the operator panel to change printer menu settings and customize your printer to meet your specific needs.
Page 137: Disabling Power Saver
Now you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on our Lexmark Web site at www.lexmark.com.
Page 138: Enabling The Menus
Press until you see Exit Config Menu, and then press Menu Select Activating Menu Changes briefly appears, followed by Performing Self Test. The printer returns to the Ready message. Note: Once this procedure is completed, if the button is pressed when the printer Menu displays the Ready status message, the message Menus Disabled appears.
Page 139: Solving Printing Problems
Verify that you have properly configured the printer for server is not set up network printing. properly or is not Refer to the drivers CD or to our Lexmark Web site for connected properly. information. You are using the wrong Make sure you are using a recommended interface cable.
Page 140: Solving Mailbox Problems
IEEE 1284-compliant parallel cable. We recommend cable. Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. The printer is in Hex If Ready Hex appears on the display, you must exit Hex Trace Trace mode.
Page 141: Solving Option Problems
You are using paper that does not Use recommended paper and other specialty media. meet the printer specifications. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. Clearing the entire paper path,...
Page 142: Solving Print Quality Problems
Solving print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.
Page 143 Symptom Cause Solution White or colored Either the print cartridges are 1 Replace the color print cartridge causing the line. defective, the image transfer unit line 2 If you still have the problem, replace the image and transfer roller are defective, or transfer unit and transfer roller.
Page 144 Symptom Cause Solution Print irregularities • Paper has absorbed moisture • Load paper from a fresh package in the paper due to high humidity. tray. • You are using paper that does • Avoid textured paper with rough finishes. not meet the printer •...
Page 145 Symptom Cause Solution Toner rubs off the • The Texture setting is wrong for • Change Paper Texture from Normal to Smooth or the type of paper or specialty Rough. paper easily when media you are using. • Change Paper Weight from Plain to CardStock (or you handle the •...
Page 146: Solving Color Quality Problems
Symptom Cause Solution Skewed print Guides in the selected tray are not Move the guides in the tray to the proper positions in the correct position for the for the size loaded. (Print is inappropriately paper size loaded in the tray. slanted.) Blank pages •...
Page 147 How is color specified in a document to be printed? Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they commonly let users modify the color of each object in a document. Since the procedures to modify colors vary depending upon the application, refer to the software application's Help section for instruction.
Page 148 What is Manual Color Correction? The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting generate preferred color for the majority of documents. Occasionally a user may want to apply a different color table mapping. This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.
Page 149 Which Color Samples pages to use for a particular color matching problem depends upon the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software application (RGB or CMYK combinations).
Page 150: Restoring Factory Default Settings
Restoring factory default settings Make sure the printer is on and the Ready message appears. Press until you see Utilities Menu, and then press Menu Select Press until you see Factory Defaults, and then press Menu Select When Restore appears, press .
Page 151: Aligning The Image Transfer Unit
Aligning the image transfer unit For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: Make sure the printer is on and the Ready message appears. Press until you see Utilities Menu, and then press Menu...
Page 152: Using The Coverage Estimator
The accuracy of the estimates may be affected by how full the print cartridges are, environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of the page. Lexmark makes no claim as to the accuracy of the estimated percents.
Page 153: Configuring Printer Alerts
Using MarkVision Professional MarkVision™ Professional, Lexmark’s network printer management utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray).
Page 154: Size Sensing
Size sensing The Size Sensing menu item lets you disable or enable auto size sensing on trays. Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot. Size sensing is on by default for all the trays. However, the trays cannot automatically sense transparencies.
Page 155: Index
Index Black & White Lock (Setup Menu) disabling auto size sensing 154 A4 Width (PCL Emul Menu) 55 Blank Pages (Finishing Menu) 46 operator panel menus 137 access doors 93 buffer sizes, adjusting Power Saver 137 adjusting network 51 disk color 43, 44, 45, 46, 70 parallel 54 See hard disk...
Page 156 setting as download target 68 See paper jams selecting 16 Font Name (PCL Emul Menu) 55 menu items 16 Font Priority (PostScript Menu) 64 canceling 49 numerical values 16 Font Source (PCL Emul Menu) 55 confidential 50 messages fonts held 50 100–199 Service <message>...
Page 157 58 Too Many Flash Options 88 Install <device> or Cancel Job Multipage Border (Finishing Menu) 59 Incompatible <device> 88 61 Defective Disk 88 Invalid Engine Code 79 Multipage Order (Finishing Menu) 62 Disk Full 88 Invalid Network <x> Code 79 63 Unformatted Disk 89 Invalid Standard Network Code multipage print...
Page 158 ordering 109 MAC Binary PS 53 See also printer language fuser assembly 109 NPA Mode 53 network port 52 image transfer unit 109 Parallel Buffer 54 parallel port 54 print cartridge 109 Parallel Mode 1 54 serial port 66 transfer roller 109 Parallel Mode 2 54 USB port 73 web oiler 109...
Page 159 print statistics paper feed selecting 16 job accounting 69 blank pages in output bin menu items 16 printing job statistics 75 numerical values 16 print timeout sensing, special sizes 154 frequent jams 141 configuring 70 jammed page does not Separator Sheets (Finishing Menu) Print Timeout (Setup Menu) 70 reprint 141 printer...
Page 160 Staple Alarm (Setup Menu) 71 Staple Job (Finishing Menu) 48 Universal Setup (Paper Menu) 63 Staple Prime Src (Finishing Menu) unlocking menus 138 USB Buffer (USB Menu) 73 stapler USB Menu 72 alarm 71 Job Buffering 72 enabling 48 MAC Binary PS 72 statistics NPA Mode 73 printing 75...

This manual is also suitable for:

19c0200 - c 752ldtn color laser printer C 752

Lexmark 17J0050 - C 752n Color Laser Printer User Reference

Chapter 1: Notices

Chapter 2: Printer Overview

Chapter 3: Printing

Chapter 4: Paper and Specialty Media Specifications

Chapter 5: Using Printer Menus

Chapter 6: Understanding Printer Messages

Chapter 7: Clear Paper Jams

Chapter 8: Maintenance

Chapter 9: Troubleshooting

Index

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Lexmark 17J0050 - C 752n Color Laser Printer

Summary of Contents for Lexmark 17J0050 - C 752n Color Laser Printer

This manual is also suitable for:

Table of Contents