Miscellaneous Problems; Miscellaneous Problems And Resolutions - HP 316095-B21 - StorageWorks Edge Switch 2/24 User Manual

Miscellaneous problems

Table 27 describes possible miscellaneous problems and suggested resolutions.
Table 27

Miscellaneous problems and resolutions

Problem
Code Execution Error: Array
Index Out-Of-Bounds.
Code Execution Error: Internal
Exception
Code Execution Error: Missing
Property File.
Code Execution Error: Invalid
Product Type.
The server doesn't start.
Server to client communication
is inhibited.
Data and settings are not
imported during installation.
Windows service does not
display correctly in the
Computer Management
(Windows 2000) or Service
Control Manager (Windows
NT) window.
An error is displayed stating
that the application failed to
setup the serverinit.txt
.
or license file.
The product does not install on
a Windows system.
Mapping a loop to a hub
causes the loop group and the
outermost portion of the
topology's background group
color or layout format to revert
to the default.
Cause/resolution
Retry the command or action. If the problem persists,
contact HP customer support.
Retry the command or action. If the problem persists,
contact HP customer support.
Retry the command or action. If the problem persists,
contact HP customer support.
Retry the command or action. If the problem persists,
contact HP customer support.
Examine the server log (Install_Home\Server\
Universe_Home\TestUniverse\_Working\Even
tStorageProvider\event.log) for diagnostic
information.
The network can be utilizing virtual private network
(VPN) or firewall technology. See Appendix A for more
information.
Open an MS-DOS window and enter the following
script at the command line:
Install_Service <startstatus > <runnow>.
The startstatus parameter is manual or auto
and runnow parameter is true or false.
You installed or uninstalled the Win32 service while the
Computer Management or Service Control Manager
window was open. Close the window and reopen it to
see the changes.
Delete the
Install_Home\Server\serverinit.txt file or
the Install_Home\Server\Config\Other\
.license file and rerun the installer.
Verify that the system has 100 MB available on the C
drive. The program requires 100 MB for installation, but
only 50 MB to run.
Make the background and/or layout changes after
mapping the loop to the hub.
HA-Fabric Manager user guide 215