HP 316095-B21 - StorageWorks Edge Switch 2/24 User Manual page 211

Table 26 Address problems and resolutions (continued)
Problem
LUN Management actions
failed.
LUN query failed on Symmetrix
systems.
LUN masking failed on
Symmetrix systems.
Port Binding failed on
Symmetrix systems.
Resolution
Verify the following conditions have been met:
• Verify that the device is online.
• Verify that the management server is running. For
ESS, the web server should be running on the ESS
and be accessible from the machine running the
server. To test this, from the machine running the
server, open an web browser. In the address bar,
type http://ipaddress_of_ESS_machine. When the
StorWatch application starts, open a command
prompt and type esscli -u userid -p
passwd -s ipaddress list server, using
the user ID and password you entered in the
Discover Setup dialog box for the ESS and the IP
address of the ESS. Verify that the command returns
meaningful data.
• Verify that the client is communicating with the
server.
• Verify that a green server connection indicator is
displayed on the status bar.
• Verify that the LUN data configuration was not
changed while the dialog box was open.
On Symmetrix systems:
• Verify that the SYMAPI server is running and can be
contacted from the system running the HAFM server.
• Verify that the required SYMCLI licenses are
installed. To perform LUN querying, the EMC
Solutions Enabler Base Component License must be
installed. To perform LUN masking and Port
Binding, the EMC Solutions Enabler Configuration
Manager License must be installed.
• Verify that the system running the SYMAPI server is
running and is connected to a Symmetrix port
through in-band.
To perform LUN querying, the EMC Solutions Enabler
Base Component License must be installed.
To perform LUN masking, the EMC Solutions Enabler
Configuration Manager License must be installed.
To perform Port Binding, the EMC Solutions Enabler
Configuration Manager License must be installed.
HA-Fabric Manager user guide 211