Miscellaneous Problems; Miscellaneous Problems And Resolutions - HP 316095-B21 - StorageWorks Edge Switch 2/24 User Manual

Fw v06.xx/hafm sw v08.02.00 hp storageworks ha-fabric manager user guide (aa-rs2ce-te, july 2004)
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Miscellaneous Problems

Table 19
Table 19: Miscellaneous Problems and Resolutions
"Code Execution Error:
Array Index
Out-Of-Bounds" displays.
"Code Execution Error:
Internal Exception" displays.
"Code Execution Error:
Missing Property File"
displays.
"Code Execution Error:
Invalid Product Type"
displays.
The Server doesn't seem to
be starting.
Server to Client
communication is inhibited.
Data and settings not
imported during installation.
HA-Fabric Manager User Guide
describes possible miscellaneous problems and suggested resolutions.
Problem
Resolution
Retry the command or action. If the problem
persists, contact Customer Support.
Retry the command or action. If the problem
persists, contact Customer Support.
Retry the command or action. If the problem
persists, contact Customer Support.
Retry the command or action. If the problem
persists, contact Customer Support.
Examine the Server log (
Universe_Home\TestUniverse\_Working\
EventStorageProvider\event.log
information.
In some cases, a network may utilize virtual private
network (VPN) or firewall technology, which can
prohibit communication between servers and
clients. In other words, a client can find a server,
appear to log in, but is immediately logged out
because the server cannot reach the client. To
resolve this issue, the application automatically
detects the network configuration and run the client
in "polling mode" when necessary.
When the client is not running in polling mode, the
server calls the client whenever it has new data.
When the client is running in polling mode, the
server queues up the data and the client
periodically (approximately every 5 or 10 seconds)
checks in and gets the data.
Open an MS-DOS window and enter the following
script at the command line:
Install_Service <startstatus> <runnow>
where startstatus parameter is
and runnow parameter is
Troubleshooting
<Install_Home>\Server\
) for diagnostic
manual
auto
or
true
false
or
227

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