EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
CR ERROR (2)
Error name
CR PID excess load error (error code: 000021)
CR PID reverse error (error code: 000023)
CR PID lock error (error code: 000024)
CR load position excess load error (error code: 000031)
CR load position reverse error (error code: 000033)
Cause
State in which load of CR Motor exceeds expected load
When rotated in the opposite direction to rotation direction
(There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
Suspected cause
Jammed paper or foreign object remained
CR Lock Lever failure (Inksystem Assy failure)
High sliding load (oil cutoff, paper dust, mist)
CR Scale is dirty or damaged.
Contact damage (contact failure)/disconnection/half insertion of CR Encoder FFC
CR Motor failure
Main Board failure
Troubleshooting
Step
Visually check the CR scanning section
1
Is there no paper jam paper and foreign object in the CR scanning section?
Check the CR Lock Lever operation
2
Does the CR Lock Lever operate correctly when the power is on?
(Is the lowering operation performed correctly?)
Check the status of the CR Guide Frame
3
Is the CR Guide Frame dirty from paper dust or mist? Is a lubrication
shortage occurring?
Check the status of the CR Scale.
4
Is the CR Scale dirty or damaged?
Troubleshooting
Check and measure
Troubleshooting procedure
Yes
Go to step 2
Remove the jammed paper and foreign object.
Go to step 3
Lubricate the CR Unit and CR Gudie Frame
Go to step 4
Clean, if dirty.
Go to step 5
Replace the CR Scale in the case of damage.
Revision A
No
Replace the Inksystem Assy.
contacting point after cleaning.
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