Hcs Error; Over Adding Connection Error; Unsupported Additional Cassette Connection Error - Epson WF-C5790 Service Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
PRINTHEAD ELECTRICAL ERROR (5)
 Error name
 HCS error (error code: 031011)
 Cause
 Occurs if communication is not possible between the print head and
Main Board Assy.
 Suspected cause
 Printhead failure
 Head FFC disconnection or oblique insertion
 Disconnection or short-circuiting of main board
 Troubleshooting
Step Check and measure
Check for the firmware.
Check whether or not the firmware is the latest
version using the Adjustment program.
1
Visually check for the Head FFC connection
state.
Check the Head FFC to make sure that it is not
2
inserted obliquely or disconnected, and that all
connections are proper.
Replace the Printhead.
3
Does the error occur after replacing the Printhead?
Replace the Main Board Assy.
Does the error occur after replacing the Main Board
4
Assy?
Troubleshooting
ADDITIONAL CASSETTE FW ERROR (1)
 Error name
 Cause
 Suspected cause
 Troubleshooting
ADDITIONAL CASSETTE FW ERROR (2)
Yes No
Update the
 Error name
firmware.
Go to step 2
Go to step 2
if recovery
is not
 Cause
possible
Properly
connect the
 Suspected cause
Head FFC.
Go to step 3
(Replace the
Head FFC,
 Troubleshooting
if damaged.)
Go to step 4 End
Contact the
EPSON
End
Service
Department.
Troubleshooting procedure
 Over adding connection error (error code: 032001)
 State in which more than two additional cassettes connected
 More than the maximum number of additional cassettes connected
 Install within the specified number of additional cassettes.
 Unsupported additional cassette connection error
(error code: 032002)
 Occurs when an unsupported additional cassette is connected.
 Unsupported additional cassette connected
 Use supported additional cassettes.
Revision A
127
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