Table of Contents
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EPSON Stylus Pro 7000
SERVICE CALL 00010004
"
Problem
CR motor encoder check error
The CR motor makes small revolutions clockwise and counter-
clockwise. When it turns, the printer checks the encoder output
signals to make sure the motor is turning at the correct speed/
distance. If the encoder doesn't send the correct signal or output data,
an error occurs.
"
Solution
Make sure there is nothing blocking the carriage. If that does not solve
the problem, check the CR motor encoder connection. If there still is a
problem, try the following.
!
Check the plastic step ruler for soiled areas, obstructions, and
damage
!
Replace the encoder sensor
!
Replace the CR motor
!
Replace the Main Board
SERVICE CALL 00010005
"
Problem
CR motor out of step - the length of the CR motor's pulse is too long
or too short compared to the regular pulse.
"
Solution
Make sure there is nothing blocking the carriage. If that does not solve
the problem, check the CR motor encoder connection. If there still is a
problem, try the following.
!
Check the plastic step ruler for soiled areas, obstructions, and
damage
!
Replace the encoder sensor
!
Replace the CR motor
!
Replace the Main Board
Troubleshooting
SERVICE CALL 00010006
"
Problem
CR motor overcurrent - Feedback from the CR motor (IC33) driver's
10-pin output (Sense signal) indicates that the PF motor's current is
irregular.
"
Solution
!
!
SERVICE CALL 00010007
"
Problem
CR in-position time-out - The in-position time is the amount of time
the printer waits to make sure the carriage is not moving when the
carriage comes to a stop. The linear encoder is activate for the
predetermined "in-position time" and if the encoder sends a pulse,
this means the carriage is moving even though it is supposed to be at
a full stop, this generates an error.
"
Solution
!
!
!
SERVICE CALL 00010008
"
Problem
Servo interrupt watchdog time-out error due to motor-drive control
related error
"
Solution
Replace the Main Board
Errors That Require a Service Technician
Replace the CR motor
Replace the Main Board
Replace the encoder sensor
Replace the CR motor
Replace the Main Board
Revision A
96
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Table of Contents
Troubleshooting
