Page 1 WF-C5310/WF-C5390 User's Guide...
Page 3: Table Of Contents
Checking for Software Updates......................39 Using Power Saving Settings ......................40 Changing the Sleep Timer Settings ....................40 Changing the Power Off Timer Settings ..................41 Epson Connect Solutions for Smartphones, Tablets, and More ............41 Setting Up Epson Connect Services....................41...
Page 4 Using the Epson Smart Panel Mobile App..................43 Using AirPrint ............................ 44 Setting Up Printing on a Chromebook ....................45 Android Printing Using the Epson Print Enabler ................45 Using the Mopria Print Service ......................46 Voice-activated Printing ........................46 Wi-Fi or Wired Networking........................
Page 5 Selecting the Universal Print Settings.................... 91 Universal Print Settings Options ....................91 Printing from a Computer ......................... 93 Printing with the Standard Epson Printer Software - Windows ............93 Selecting Basic Print Settings - Windows ..................94 Paper Source Options - Windows ..................... 96 Print Quality Options - Windows ....................
Page 6 Changing the Language of the Printer Software Screens ............119 Changing Automatic Update Options ..................120 Printing with the Built-in Epson Driver - Windows 10 S..............121 Selecting Print Settings - Windows 10 S..................121 Printing with the Epson Standard Printer Software - Mac ..............125 Selecting Basic Print Settings - Mac ...................
Page 7 Checking Ink and Maintenance Box Status - Windows..............156 Checking Ink and Maintenance Box Status - Mac ............... 158 Purchase Epson Ink Packs and Maintenance Boxes ............... 159 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers ..........159 Removing and Installing Ink Packs....................
Page 8 Administering Your Product........................188 Accessing the Web Config Utility...................... 188 Changing the Administrator Password in Web Config ..............189 Configuring Product Settings......................190 Checking Status Information ....................... 190 Managing the Network Connection....................191 Network Settings........................192 Setting Control Panel Options ..................... 196 Sending Email Notifications......................
Page 9 Importing a CA Certificate ....................... 227 Deleting a CA Certificate......................227 Setting Up Universal Print (Microsoft) ....................227 Using Epson Device Admin Configuration Software................. 228 Solving Problems ............................ 229 Viewing the Help Screen ........................229 Checking for Software Updates......................229 Product Status Messages ........................
Page 10 Noise After Ink Installation ......................235 Software Installation Problems ....................235 Solving Network Problems ....................... 236 Product Cannot Connect to a Wireless Router or Access Point ..........236 Network Software Cannot Find Product on a Network..............238 Product Does Not Appear in Mac Printer Window ............... 239 Cannot Print Over a Network.......................
Page 11 Grainy Printout..........................257 Incorrect Colors ........................... 258 Uninstall Your Product Software....................... 259 Uninstalling Printing Software - Standard Epson Printer Software - Windows ......259 Uninstalling Product Software - Mac.................... 260 Where to Get Help (U.S. and Canada) ..................... 261 Technical Specifications ........................263 Windows System Requirements ......................
Page 13: Wf-C5310/Wf-C5390 User's Guide
WF-C5310/WF-C5390 User's Guide Welcome to the WF-C5310/WF-C5390 User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country.
Page 14: Product Basics
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections (WF-C5390).
Page 15: Installing The Optional Paper Cassette Units
Option or part Part number Replacement maintenance box C12C938211 Optional input tray C12C937901 Paper Feed Roller for Cassette A (C1) C12C938261 Paper Feed Roller for Cassette B (C2-C4) C12C938281 Low Optional Cabinet C12CFM7066 Medium Optional Cabinet C12CFM7067 Tall Optional Cabinet C12CFM7068 Latin America Option or part...
Page 16 3. Make sure you have all the items shown here. You will also need a screwdriver to attach the paper cassette unit, and two people to lift the printer. 4. Remove the protective piece from the back of the printer. Note: Do not throw the piece away;...
Page 17 6. If you are installing more than one optional paper cassette unit, stack them on top of each other and secure them with the included screws.
Page 18 7. Repeat this step for all paper cassette units.
Page 19 8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit using the included screws. Caution: Because the product is heavy, two or more people should lift and carry it using the hand positions shown:...
Page 20 9. Secure the printer and paper cassette units at the back and right side using the included screws as shown. 10. Re-insert the part you removed earlier into the back of the lowest paper cassette unit.
Page 21: Enabling The Optional Paper Cassettes - Windows
11. Place the correct sticker on each cassette unit to indicate the cassette number. 12. Connect the power cord and other connection cables, then plug in the product. 13. Turn on the product. 14. Press the Paper Setting button and make sure the installed cassette units are displayed on the screen.
Page 22 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name, then select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
Page 23: Enabling The Optional Paper Cassettes - Postscript Printer Software - Windows
3. Make sure Acquire from Printer is selected and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 24: Enabling The Optional Paper Cassettes - Mac
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
Page 25: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4.
Page 26: Product Parts Locations
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5.
Page 27: Product Parts - Front
Product Parts - Front Control panel Paper cassette (C1) Paper cassette (C2) (optional) Paper cassette (C3) (optional)
Page 28 Paper cassette (C4) (optional) Paper tray cover Edge guides Paper support Paper tray (B) Output tray Edge guides Paper cassette...
Page 29: Product Parts - Inside
Parent topic: Product Parts Locations Product Parts - Inside Printer cover (J) Print head Ink tray...
Page 30: Product Parts - Back
Ink cover (A) Ink cover lock Parent topic: Product Parts Locations Product Parts - Back LAN port USB port Service port AC inlet Rear cover (D) Rear cover (E) Maintenance box cover (H)
Page 31: Using The Control Panel
Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing LCD Screen Language Selecting the Date and Time Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Parent topic: Product Basics...
Page 32: The Lcd Screen
The Data light The Error light The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations Parent topic: Using the Control Panel The LCD Screen Indicates when a firmware update is available Displays ink and maintenance box status Indicates network status and accesses network settings Indicates whether Quiet Mode is enabled...
Page 33: Status Icon Information
Displays the menu options Scrolls the screen to the right Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Indicates a firmware update is available Ink and maintenance box status;...
Page 34: Navigating The Lcd Screen
Icons Description Displays additional information or instructions when you press the button Displays the Help screen Parent topic: Control Panel Buttons and Lights Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. To navigate the menus, press the arrow buttons to change the highlighted selection and press the OK button to confirm your selection.
Page 35: Entering Characters On The Lcd Screen
To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard. Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard...
Page 36: Viewing Animations
Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters, numbers, and symbols Switches between characters, numbers, and symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character Switches between characters, numbers, and symbols...
Page 37: Changing Lcd Screen Language
While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Control Panel Buttons and Lights Changing LCD Screen Language...
Page 38: Adjusting The Screen Brightness
1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. 3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
Page 39: Turning Off The Operation Time Out Setting
3. Select Off as the Operation Time Out setting. Parent topic: Using the Control Panel Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Page 40: Using Power Saving Settings
Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 41: Changing The Power Off Timer Settings
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 42: Using Epson Email Print
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 43: Using Epson Remote Print
Setting Up Epson Connect Services Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.
Page 44: Using Airprint
Then open Epson Smart Panel and select your Epson product, if necessary. • If your Epson product is not connected to a wireless network, connect your mobile device to the network you want to use, then open Epson Smart Panel and follow the instructions to set up your Epson product.
Page 45: Setting Up Printing On A Chromebook
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 46: Using The Mopria Print Service
1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.
Page 47 Related topics Wi-Fi or Wired Networking...
Page 48: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations...
Page 49: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 50: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 51: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...
Page 52: Connecting To A Mobile Device
5. Do one of the following: • If you are using Epson Smart Panel, open the Epson Smart Panel app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen and press the OK button.
Page 53: Modifying The Wi-Fi Direct Network Name Or Password
Parent topic: Wi-Fi Direct Mode Setup Related tasks Using the Epson Smart Panel Mobile App Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.
Page 54: Wi-Fi Protected Setup (Wps)
Note: Your password must be at least 8 and no more than 22 characters long. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the network name or password. 7.
Page 55: Using Wps To Connect To A Network
Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the home button, if necessary. 2. Select the icon and press the OK button.
Page 56: Network Connection Report Codes And Messages
1. Press the home button, if necessary. 2. Use the arrow and OK buttons to select Settings > General Settings > Network Settings > Connection Check. 3. Select Print Check Report. Note: Select OK to return to the Network Settings menu without printing a report. 4.
Page 57 Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product. connected and network devices such as hub, router, or access point are turned on.
Page 58 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 59 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 60 Error code and message Solution E-10 Make sure other devices on the network are turned on and do the following: Confirm IP address, subnet mask, and default gateway setup. Connection using • If your product's Obtain IP Address setting is set to the EpsonNet Setup is available.
Page 61 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 62: Configuring Email Server Settings
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Page 63: Email Server Settings
Email Server Settings Parent topic: Wi-Fi or Wired Networking Related tasks Importing a CA Certificate Related topics Configuring SSL/TLS Communication Email Server Settings Setting name Available options Description Authentication Selects the authentication method for the printer to access Method the mail server. SMTP AUTH SMTP AUTH: Authenticates on the SMTP server POP before SMTP...
Page 64: Changing Or Updating Network Connections
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 65: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 66: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 67: Enabling Pcl Or Postscript Printing
Enabling PCL or PostScript Printing Before enabling PCL or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet (WF-C5390). To download the PCL or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), latin.epson.com/support...
Page 68 3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this:...
Page 69: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 70: Selecting Pdl (Page Description Language) Settings
(Latin America) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password.
Page 71 Option Available Description settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality...
Page 72 Option Available Description settings Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set...
Page 73: Selecting Printer Language And Interface Settings
Option Available Description settings Coloration Color Selects the color mode for PostScript printing Mono Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII.
Page 74: Printing A Pcl Or Ps3 (Postscript) Status Sheet
Option Available Description settings PC Connection via USB Enable Select whether to allow USB communication with the product Disable USB I/F Timeout Setting 0 to 300 seconds Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver.
Page 75: Loading Paper
Loading Paper in the Paper Cassettes and Rear Paper Tray Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Paper Cassettes and Rear Paper Tray You can load paper up to Legal (8.5 ×...
Page 76 • Load sheets of paper with their glossy or printable side visible. • Load up to 10 envelopes, short edge first with the flap facing down and to the left • Load long paper by allowing the paper to roll over as shown. Select the user-defined setting as the paper size setting.
Page 77 Caution: Do not load the following papers; they may cause paper jams, smears on the printout, or damage to the printer. • Papers that are wavy or damp • Papers that have not dried after printing on one side • Papers that are wadded or curled •...
Page 78: Paper Loading Capacity
8.5 × 14 inches [100 × 148 mm to 216 × 356 mm]) 216 × 356 mm]) Epson Bright White Pro Paper 200 sheets (cassette 1) or 400 sheets (cassettes 2 to 4): Letter (8.5 × 11 inches [216 × 279 mm])
Page 79 250 sheets (cassette 1) or 500 sheets (cassettes 2 to 4): Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Multipurpose Plus Paper Epson High Quality Ink Jet 80 sheets Paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Presentation Paper A4 (8.3 ×...
Page 80 Paper type Paper cassette loading capacity Card Stock 1 (25 to 42 lb [91 90 sheets (cassette 1) 250 sheets (cassettes 2 to 4): to 160 g/m A6 (4.1 × 5.8 inches A6 (4.1 × 5.8 inches [105 × 148 mm]) [105 ×...
Page 81 [64 × 125 mm to 216 × 6000 mm]) Epson Bright White Pro Paper 50 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson High Quality Ink Jet Paper 70 sheets Epson Presentation Paper Matte Epson Ultra Premium Photo Paper 20 sheets...
Page 82 Paper type Rear paper feeder loading capacity Card Stock 1 (25 to 42 lb [91 to 160 30 sheets: A6 (4.1 × 5.8 inches [105 × 148 mm]) Card Stock 2 (43 to 68 lb [161 to 256 A5 (5.8 × 8.2 inches [148 × 210 mm]) A4 (8.3 ×...
Page 83: Double-Sided Printing Capacity
8.5 × 11.7 inches [148 × 210 mm to 8.5 × 11.7 inches [148 × 210 mm to 216 × 297 mm]) 216 × 297 mm]) Epson Bright White Pro 200 sheets (cassette 1) 400 sheets (cassettes 2 to 4) Paper...
Page 84 Paper type Auto duplex (paper cassettes) Card Stock 1 (25 to 42 lb [91 90 sheets (cassette 1): 250 sheets (cassettes 2 to 4): to 160 g/m A5 (5.8 × 8.2 inches A5 (5.8 × 8.2 inches [148 × 210 mm]) [148 ×...
Page 85: Compatible Epson Papers
(U.S. sales), epson.ca (Canadian sales), or latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country.
Page 86 [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 × 11 inches S450217-4 [216 × 279 mm]) Epson High Quality Ink Jet Paper Letter (8.5 × 11 inches S041111 [216 × 279 mm]) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 ×...
Page 87: Paper Or Media Type Settings - Printing Software
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 88: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte...
Page 89: Selecting Default Paper Settings - Administrator
Colored paper Color Pre-printed paper Preprinted Epson High Quality Ink Jet Paper High Quality Plain Paper Thick paper up to 25 to 42 lb (91 to 160 g/m Card Stock 1 Thick paper up to 43 to 68 lb (161 to 256 g/m...
Page 90: Selecting The Default Printer Settings
Parent topic: Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
Page 91: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Available paper Select On for a paper source to allow the printer to Settings sources automatically print on paper from that source if it matches your paper settings Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice...
Page 92 Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided. Left Offset in Back Check Paper Select On to check the paper width before printing.
Page 93: Printing From A Computer
You can print with the standard Epson printer software using any Windows printing program, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 94: Selecting Basic Print Settings - Windows
Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1.
Page 95 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 96: Paper Source Options - Windows
Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows...
Page 97: Print Quality Options - Windows
Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Paper Cassette 3 Selects the paper in cassette 3 as the paper source. Paper Cassette 4 Selects the paper in cassette 4 as the paper source. Paper Tray Selects the paper in the rear feed as the paper source.
Page 98 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
Page 99 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 100: Double-Sided Printing Options - Windows
10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows...
Page 101: Print Density Adjustments - Windows
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Page 102 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
Page 103 5. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Page 104: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 105: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 106: Header/Footer Settings - Windows
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
Page 107 Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number)
Page 108: Selecting A Printing Preset - Windows
• Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
Page 109: Selecting Extended Settings - Windows
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 110 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Page 111: Extended Settings - Windows
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 112 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 113: Printing Your Document Or Photo - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 114 • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 115: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Page 116: Entering A User Id And Password For Printing
Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...
Page 117 2. Click the Printer and Option Information button. 3. Select the Save Access Control Settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 118: Selecting Default Print Settings - Windows
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 119: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the...
Page 120: Changing Automatic Update Options
• To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Page 121: Printing With The Built-In Epson Driver - Windows 10 S
You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product.
Page 122 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 123 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 124 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 125: Printing With The Epson Standard Printer Software - Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 126: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
Page 127 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. To use an existing set of print settings, select Presets and choose a preset from the list. 6.
Page 128 7. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 8.
Page 129: Paper Source Options - Mac
Preset. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 130: Selecting Page Setup Settings - Mac
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 131: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up...
Page 132 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 133: Double-Sided Printing Options And Adjustments - Mac
Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 134: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 135: Printing Your Document Or Photo - Mac
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 136: Printing From A Smartphone Or Tablet
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
Page 137: Printing With The Pcl Printer Software - Windows
Printing with the PCL Printer Software - Windows You can print with the PCL printer software using any Windows printing program, as described in these sections (WF-C5390). Synchronizing Printer Settings - PCL Driver - Windows Selecting Basic Print Settings - PCL Driver - Windows Selecting Default Print Settings - PCL Driver - Windows Locking Printer Settings - PCL Driver - Windows Parent topic:...
Page 138: Selecting Basic Print Settings - Pcl Driver - Windows
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL Driver - Windows Select the basic settings for the document or photo you want to print.
Page 139 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select the PCL option of your product as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 140: Selecting Default Print Settings - Pcl Driver - Windows
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7.
Page 141: Locking Printer Settings - Pcl Driver - Windows
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click on your product, select the PCL option, and select Properties. You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2.
Page 142 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product, select the PCL option, and select Printer properties. • Windows 10: Click and select (Settings) >...
Page 143: Pcl Driver Locked Setting Options
4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. PCL Driver Locked Setting Options Parent topic: Printing with the PCL Printer Software - Windows PCL Driver Locked Setting Options...
Page 144: Printing With The Postscript (Ps3) Printer Software - Windows
Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...
Page 145 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
Page 146: Selecting Default Print Settings - Postscript Printer Software - Windows
You see a screen like this: 9. Select any settings as necessary. 10. If you have set up Access Control or want to print a confidential job, select Extended Settings to enable printing by entering a user name and password , or print a confidential job by entering the necessary information.
Page 147 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product and select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage >...
Page 148: Printing With The Postscript (Ps3) Printer Software - Mac
You see the printer settings window: 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 149: Selecting Basic Print Settings - Postscript Printer Software - Mac
Parent topic: Printing from a Computer Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: •...
Page 150 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 151 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings:...
Page 152 9. Select All Pages From or First Page From and select the paper source you want to print from. 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: •...
Page 153: Cancelling Printing Using A Product Button
14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the following from the pop-up menu as necessary: •...
Page 154: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, And Cassette Rollers
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 155: Check Ink And Maintenance Box Status
Note: When using the PCL or PostScript (PS3) printer software with the product, you can check ink and maintenance box status by using the product buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 156: Checking Ink Status On The Lcd Screen
Checking Ink Status on the LCD Screen When one of your ink packs is low or expended, you see a message on the LCD screen. Follow the steps on the LCD screen to replace the ink pack. You can also check the status of the ink packs and maintenance box from the product control panel. 1.
Page 157 2. Replace or reinstall the maintenance box or ink pack as indicated on the screen. Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
Page 158: Checking Ink And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
Page 159: Purchase Epson Ink Packs And Maintenance Boxes
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
Page 160: Removing And Installing Ink Packs
— Maintenance box part number: C9382 Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs If an ink pack is low or expended, a message appears on your product and on your computer screen. Note which ink packs need to be replaced. Make sure you have your replacement ink packs handy before you begin.
Page 161: Replacing The Maintenance Box
Related concepts Purchase Epson Ink Packs and Maintenance Boxes Related references Ink Pack Safety Instructions Ink Pack Safety Instructions Related tasks Printing with Expended Color Ink Packs - Windows Printing with Expended Color Ink Packs - Mac Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen.
Page 162: Replacing The Paper Feed Rollers
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Packs and Maintenance Boxes Replacing the Paper Feed Rollers When the paper feed rollers in the paper cassettes need to be replaced, you see a message on the LCD screen.
Page 163: Printing With Black Ink And Expended Color Ink Packs
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 164: Printing With Expended Color Ink Packs - Mac
Printing with Expended Color Ink Packs - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
Page 165: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 166 Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers...
Page 167: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Translucent Film Checking the Number of Sheets on the LCD Screen Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
Page 168: Checking The Nozzles Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support.
Page 169 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
Page 170: Print Head Cleaning
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 171: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
Page 172: Cleaning The Print Head Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning...
Page 173 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 174: Print Head Alignment
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 175: Aligning The Print Head Using The Product Control Panel
Adjusting the Print Quality Using the Product Control Panel Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 176: Cleaning The Paper Guide
7. Check the printed pattern. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O and press the OK button. • If there are gaps or the pattern is faint, select X and press the OK button. 9.
Page 177: Cleaning The Translucent Film
6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Cleaning the Translucent Film If the print quality has not improved after aligning the print head and cleaning the paper path, the translucent film inside the product may be smeared with ink.
Page 178 4. Open the printer cover. 5. Using the flashlight, check the translucent film shown here for ink smears.
Page 179: Checking The Number Of Sheets On The Lcd Screen
Translucent film Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film.
Page 180 5. Select Print Sheet and follow the on-screen instructions to print a detailed sheet of the printer's usage history. Parent topic: Adjusting Print Quality...
Page 181: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
Page 182: Transporting Your Product
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: •...
Page 183 6. Make sure the print head is in the home position on the right. 7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product.
Page 184 9. Unlock and open the front cover. 10. If you have the protective material that shipped with your product, use it to secure the ink pack trays. 11. When you are finished, close and lock the front cover.
Page 185 12. Uninstall any optional paper cassettes, if necessary. Note: Uninstall the cassettes by performing the installation steps in reverse.
Page 186 13. Prepare the printer for packing as shown below. 14. Remove the output tray. 15. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Page 187 Related concepts Print Head Cleaning Related tasks Installing the Optional Paper Cassette Units Aligning the Print Head Using the Product Control Panel...
Page 188: Administering Your Product
You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
Page 189: Changing The Administrator Password In Web Config
You can set an administrator password using your product's control panel, Web Config, or EpsonNet Config. You use the same administrator password in all cases. Note: If you forget your administrator password, contact Epson for support. 1. Access Web Config and select the Product Security tab.
Page 190: Configuring Product Settings
4. Do one of the following: • If you have set an administrator password before, enter the current password, then enter and confirm the new password in the fields provided. • If you have not set an administrator password before, enter a new password and confirm it in the fields provided.
Page 191: Managing The Network Connection
1. Enter the IP address of the printer to access Web Config and log in as an administrator, if necessary. 2. Select the Status tab and choose one of the following options: • Select Product Status to view information such as ink level and maintenance box status. •...
Page 192: Network Settings
Network Settings Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Network Settings The following network settings are available under the Network tab in the Web Config interface. Basic Setting Description Device Name Displays the Device Name. You can enter a new name to change the name of the device.
Page 193 Setting Description Secondary DNS Server Enter the address of the secondary DNS server in the format xxx.xxx.xxx.xxx (where xxx is a number between 0 and 255). DNS Host Name Setting Sets the DNS Host Name selection method DNS Host Name Displays the current DNS Host Name.
Page 194 Setting Description IPv6 Address Specifies the IPv6 address. The address must conform to the following format: • xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx / prefix • xxxx is a hexadecimal number from 1 to 4 digits, and the prefix is a decimal number from 1 to 128.
Page 195 Setting Description IPv6 Secondary DNS Server Specifies the address for the IPv6 secondary DNS server. The address must conform to the following format: • xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx: xxxx • xxxx is a hexadecimal number from 1 to 4 digits •...
Page 196: Setting Control Panel Options
Setting Control Panel Options You can configure the behavior of the product control panel using the Web Config interface or the menus on the control panel. 1. Enter the IP address of the product in a web browser and log into Web Config as an administrator. 2.
Page 197: Adjusting Power Saving Settings
Note: To clear the email notification settings, select Restore Default Settings. This clears all email notification settings, not just the changes made in the current session. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Adjusting Power Saving Settings The product can automatically enter sleep mode or turn off after it has not been used for a while.
Page 198: Exporting Settings Using Web Config
Exporting Settings Using Web Config You can export your product's settings and optionally encrypt the settings file with a password. 1. Access Web Config and select Export and Import Setting Value. 2. Select Export. 3. Select the settings you want to export. Note: If you select a parent category, the child categories are also selected.
Page 199: Synchronizing The Date And Time With A Time Server
2. Click Start to check for the latest firmware. 3. If there is a firmware update, click Start to begin the update. Note: Make sure the product is not in use and clear any errors on the LCD screen before starting the update.
Page 200: Enabling Periodic Cleaning
2. Select the Device Management tab, then select the Clear Internal Memory Data setting. 3. Select Delete and confirm your selection. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility Enabling Periodic Cleaning You can set a schedule to clean the print head using the Web Config interface. 1.
Page 201: Restoring Default Product Settings
Restoring Default Product Settings You can reset the product to the default settings using the Web Config interface. 1. Log in to the Web Config interface as an administrator. 2. Select the Device Management tab, then select the Restore Default Settings setting. 3.
Page 202 1. Remove the sticker covering the service port on the rear of the product. 2. Connect the card reader’s USB cable to the service port on the product. 3. Access Web Config and log in using the administrator name and password. Note: You can also check the card reader status on the product control panel by selecting Settings >...
Page 203: Restricting Features Available For Users
6. Select Check to verify the connection status of the authentication device. Note: To confirm that the authentication device can recognize an authentication card, hold the card over the reader while you select Check. 7. Click Next. 8. Click OK to confirm the settings. Parent topic: Configuring Security Settings Restricting Features Available for Users...
Page 204: Disabling The External Interface
• A PCL or PostScript printer driver • Web services such as Epson Connect • Smartphones and other mobile devices 4. Click OK. 5. Select User Settings. 6. Click Add. 7. Enter a name for a user in the User Name field following the guidelines on the screen. Use ASCII (0x20-0x7E) characters.
Page 205: Setting Up Password Encryption
3. Select PC Connection via USB and do one of the following: • Select Disable to prevent a computer from connecting to the product over a USB connection • Select Enable to allow a computer to connect to the product over a USB connection 4.
Page 206: Enabling Program Verification On Start Up
3. Select Allowed or Not Allowed to enable or disable PDL file operations and select OK to apply your setting. Parent topic: Configuring Security Settings Enabling Program Verification on Start Up You can check whether unauthorized third parties have tampered with the program when the product starts up using the Web Config interface.
Page 207: Protocol Settings
Parent topic: Using Your Product on a Secure Network Protocol Settings Protocols Name Description Bonjour Bonjour is used to search for devices and AirPrint iBeacon Enable the iBeacon setting to search for the product from iBeacon-enabled devices SLP is used for push-scanning and network searching in EpsonNet Config Add WSD devices, or print and scan from the WSD port LLTD...
Page 208 Setting Options/Description Location Displays the Bonjour location name Top Priority Protocol Selects the protocol that is the top priority for Bonjour printing Wide-Area Bonjour Enables the Wide-Area Bonjour protocol; register all products on the DNS server to locate them over the segment iBeacon Settings Setting Options/Description...
Page 209 LLTD Settings Setting Options/Description Enable LLTD Enable LLTD to display the product in the Windows network Device Name Displays the LLTD device name LLMNR Settings Setting Options/Description Enable LLMNR Enable LLMNR to use name resolution without NetBIOS, even if you cannot use DNS LPR Settings Setting Options/Description...
Page 210 Setting Options/Description Printing Timeout (sec) Enter the timeout value for RAW port (custom port) printing between 0 and 3,600 seconds IPP Settings Setting Options/Description Enable IPP Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow Non-secure Communication Allow the printer to communicate without any security measures (IPP)
Page 211: Configuring Ssl/Tls Communication
SNMPv1/v2c Settings Setting Options/Description Enable SNMPv1/v2c Enable SNMPv1/v2c for products that support SNMPv3 Access Authority Set the access authority when SNMPv1/v2c is enabled to Read Only or Read/Write Community Name (Read Only) Enter 0 to 32 ASCII characters Community Name (Read/Write) Enter 0 to 32 ASCII characters SNMPv3 Settings Setting...
Page 212: Configuring A Server Certificate For The Product
4. Select Enable or Disable for the Redirect HTTP to HTTPS setting as necessary. 5. Click Next. You see a confirmation message. 6. Click OK. Parent topic: Configuring SSL/TLS Communication Related tasks Configuring a Server Certificate for the Product Configuring a Server Certificate for the Product You can configure a server certificate for your product.
Page 213: About Ipsec/Ip Filtering
About IPsec/IP Filtering You can filter traffic to the product over the network based on IP address, service, and port by configuring a default policy that applies to every user or group connecting to the product. For control of individual users or user groups, you can configure group policies. Note: IPsec is supported only by computers running Windows Vista or later, or Windows Server 2008 or later.
Page 214: Ipsec/Ip Filtering Policy Settings
8. If you want to configure additional group policies, click the next tab number and repeat the configuration steps as necessary. Parent topic: Configuring IPsec/IP Filtering IPsec/IP Filtering Policy Settings Default Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through...
Page 215 Group Policy Settings Setting Options/Description Access Control Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to permit IPsec packets to pass through Local Address(Printer) Select an IPv4 or IPv6 address that matches your network environment;...
Page 216 Setting Options/Description Remote Port If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control sending packets (up to 10 ports), separated by commas, for example 25,80,143,5220;...
Page 217 Service name Protocol type Local/Remote port Controls these operations number ENPC 3289/Any port Searching for a product from applications such as printer or scanner drivers, or EpsonNet Config SNMP 161/Any port Acquiring and configuring MIB from applications such as printer or scanner drivers, or EpsonNet Config 515/Any port Forwarding LPR data...
Page 218: Ipsec/Ip Filtering Configuration Examples
HTTP or HTTPS server HTTPS (Local) 443/Any port HTTP (Remote) Any port/80 Communicating with Epson Connect, firmware update, and root certificate HTTPS (Remote) Any port/443 update on a HTTP or HTTPS client * To control forwarding of scan and received fax data, share a network folder, or receive fax data from PC-Fax, select Port Number as the Method of Choosing Port option and specify the port numbers for CIFS and NetBIOS.
Page 219: Configuring An Ipsec/Ip Filtering Certificate
Receiving IPsec Packets Only Use this example only for configuring a default policy. • IPsec/IP Filtering: Enable • Access Control: IPsec • Authentication Method: Pre-Shared Key • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to allow communication of printing data and printer settings from specified services.
Page 220: Connecting The Product To An Ieee 802.1X Network
1. Access Web Config and select the Network Security tab. 2. Under IPsec/IP Filtering, select Client Certificate. 3. Click Import to add a new client certificate and enter any necessary settings. 4. Click OK. Parent topic: Configuring IPsec/IP Filtering Connecting the Product to an IEEE 802.1X Network Follow the instructions in these sections to connect the product to an IEEE 802.1X network using Web Config.
Page 221: Ieee 802.1X Network Settings
Related references IEEE 802.1X Network Settings IEEE 802.1X Network Status Related tasks Configuring a Certificate for an IEEE 802.1X Network IEEE 802.1X Network Settings You can configure these IEEE 802.1X network settings in Web Config. Setting Options/Description EAP Type Select one of these authentication methods for connections between the product and a RADIUS server: EAP-TLS or PEAP-TLS: You must obtain and import a CA- signed certificate...
Page 222: Configuring A Certificate For An Ieee 802.1X Network
Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web Config. 1. Access Web Config and select the Network Security tab. 2. Under IEEE802.1X, select Client Certificate. 3.
Page 223: Using A Digital Certificate
Status ID Status description EAP Failure Authentication failed because the client certificate is incorrect (EAP-TLS or PEAP-TLS), or the user ID or password is incorrect (PEAP/MSCHAPv2) Parent topic: Connecting the Product to an IEEE 802.1X Network Related tasks Printing a Network Status Sheet Using a Digital Certificate Follow the instructions in these sections to configure and use digital certificates using Web Config.
Page 224: Obtaining And Importing A Ca-Signed Certificate
Obtaining and Importing a CA-signed Certificate You can obtain a CA-signed certificate by creating a CSR (Certificate Signing Request) using Web Config and submitting it to a certificate authority. The CSR created in Web Config is in PEM/DER format. You can import one CSR created from Web Config at a time. 1.
Page 225: Csr Setup Settings
CSR Setup Settings You can select these settings when setting up a CSR in Web Config. Note: The available key length and abbreviations vary by certificate authority, so follow the rules of that authority when entering information in the CSR. Setting Options/Description Key Length...
Page 226: Deleting A Ca-Signed Certificate
Certificate format Setting descriptions PEM/DER format obtained from a computer Private Key: Configure a private key Password: Do not configure CA Certificate 1/CA Certificate 2: Optional PKCS#12 format obtained from a computer Private Key: Do not configure Password: Optional CA Certificate 1/CA Certificate 2: Do not configure Parent topic: Using a Digital Certificate...
Page 227: Importing A Ca Certificate
5. Click Next. You see a completion message. 6. Click OK. 7. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate Importing a CA Certificate You can import a CA certificate using Web Config. 1. Access Web Config and select Network Security. 2.
Page 228: Using Epson Device Admin Configuration Software
With Windows, you can discover and monitor remote devices, and configure network settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.), epson.ca/support...
Page 229: Solving Problems
2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S), epson.ca/support...
Page 230: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 231 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. The pickup roller in XX has reached Replace the pickup roller, then reset the roller counter for that the end of its service life.
Page 232: Running A Product Check
Related references Paper Jams Inside the Product Paper Source Settings Options Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Installing the Optional Paper Cassette Units Replacing the Paper Feed Rollers Resetting the Roller Counter on the LCD Screen Running a Product Check Running a product check helps you determine if your product is operating properly.
Page 233: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 234: Solving Setup Problems
1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Restore Default Settings. You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings •...
Page 235: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 236: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 237 • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router.
Page 238: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 239: Product Does Not Appear In Mac Printer Window
Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Printing a Network Connection Report Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: •...
Page 240 Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
Page 241: Solving Network Security Problems
Related tasks Printing a Network Status Sheet Printing a Network Connection Report Solving Network Security Problems Check these sections if you have problems using the network security features. Cannot Create the Secure IPP Printing Port Cannot Update a Certificate or Create a CSR Cannot Import a Digital Certificate Deleted a CA-signed Certificate Digital Certificate Warning Messages...
Page 242: Cannot Import A Digital Certificate
Cannot Import a Digital Certificate If you cannot import a digital certificate, try these solutions: • Make sure the CA-signed certificate and the CSR have the same information. If they do not match, import the certificate to a device that matches the information or use the CSR to obtain the CA-signed certificate again.
Page 243 Message Solution Invalid file Try the following: • Import only certificate files in X509 format sent by a trusted certificate authority. • Make sure the file size is 5KB or less and is not corrupted or fabricated. • Make sure the chain in the certificate is valid; check the certificate authority's website.
Page 244: Solving Paper Problems
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jams Inside the Product Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...
Page 245: Paper Jams Inside The Product
Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Cleaning the Paper Guide Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - Mac Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate...
Page 246: Solving Problems Printing From A Computer
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 247 • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
Page 248: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 249 • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
Page 250: Solving Page Layout And Content Problems
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 251: Inverted Image
Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
Page 252: Incorrect Margins On Printout
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 253: Incorrect Image Size Or Position
Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.
Page 254: Solving Print Quality Problems
Related references Paper or Media Type Settings - Printing Software Paper Specifications Related tasks Selecting the Paper Settings for Each Source - Control Panel Loading Paper in the Paper Cassettes and Rear Paper Tray Aligning the Print Head Using the Product Control Panel Adjusting the Print Quality Using the Product Control Panel Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your...
Page 255: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 256: Faint Printout Or Printout Has Gaps
Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Paper or Media Type Settings - Printing Software Related tasks Loading Paper in the Paper Cassettes and Rear Paper Tray Selecting the Paper Settings for Each Source - Control Panel...
Page 257: Grainy Printout
• Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. •...
Page 258: Incorrect Colors
• If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality. Increase the image resolution by the same amount you increase the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the image size for printing, change the resolution setting to 600 dpi.
Page 259: Uninstall Your Product Software
Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Standard Epson Printer Software - Windows Uninstalling Product Software - Mac Parent topic:...
Page 260: Uninstalling Product Software - Mac
In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.
Page 261: Where To Get Help (U.s. And Canada)
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers &...
Page 262 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), latin.epson.com (Latin American sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 263: Technical Specifications
• Windows 10 • Windows 8.x • Windows 7 • Windows Vista • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...
Page 264: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 265 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 266: Printable Area Specifications
Related references Compatible Epson Papers Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...
Page 267: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink packs and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
Page 268: Dimension Specifications
Color Cyan, Magenta, Yellow, Black Ink pack life Opened package: 2 years Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 18.6 °F (–7.45 °C) (depending on color;...
Page 269: Electrical Specifications
Weight 33.7 lb (18.7 kg) (without ink packs or power cord) With one optional paper cassette installed: 43.7 lb (19.8 kg) With two optional paper cassettes installed: 53.6 lb (24.3 kg) With three optional paper cassettes installed: 63.5 lb (28.8 kg) Parent topic: Technical Specifications Electrical Specifications...
Page 270: Interface Specifications
Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. USB 3.0 cables are not supported. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi (U.S.
Page 271 Channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz: Wi-Fi: • W52 (36/40/44/48) • W53 (52/56/60/64) • W56 (100/104/108/112/116/132/136/140/144) • W58 (149/153/157/161/165) Wi-Fi Direct: • W52 (36/40/44/48) • W58 (149/153/157/161/165) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct Simple AP mode is available even if you connect the product to an Ethernet network.
Page 272 Coordination modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct Simple AP mode is available even if you connect the product to an Ethernet network. Wi-Fi Direct is not supported on IEEE 802.11b. : Only available for the HT20 Ethernet Standard IEEE802.3i (10BASE-T)*...
Page 273: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 274: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 275 • If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. •...
Page 276: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson...
Page 277: Fcc Compliance Statement
• Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way.
Page 278: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 279 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 280 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 281: Trademarks
Parent topic: Notices Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Remote Print is a trademark of Seiko Epson Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Page 282: Libtiff Software Acknowledgment
Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
Page 283: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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