EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
CR ERROR (4)
Error name
CR PID underspeed error (error code: 000025)
Cause
When lower than the expected speed is detected
Suspected cause
Jammed paper remained
Foreign object remained
Contamination of CR scale
CR Motor failure
Main Board failure
Troubleshooting
Step
Visually check the CR scanning section
1
Is there no paper jam paper and foreign object in the CR scanning section?
Check the status of the CR Scale.
2
Is the CR Scale dirty or damaged?
Check the connection of the CR Encoder FFC.
3
Check the CR Encoder FFC to make sure that it is not inserted obliquely.
Perform CR Motor operation check
4
Does the CR Motor operate (rotate)?
Replace the Main Board Assy.
5
Does the error occur after replacing the Main Board Assy?
Troubleshooting
Check and measure
Troubleshooting procedure
Yes
Go to step 2
Go to step 3
Go to step 4
Go to step 5
Contact the EPSON Service Department.
Revision A
No
Remove the jammed paper and foreign object.
Clean, if dirty.
Replace the CR scale in the case of damage.
Properly connect the CR Encoder FFC.
Replace the CR Encoder FFC (head FFC) in
the case of damage.
Replace the CR Motor.
End
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