Epson WorkForce Pro WF-C5290 User Manual
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Epson WorkForce Pro WF-C5290 User Manual

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WF-C5210/WF-C5290 User's Guide

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Summary of Contents for Epson WorkForce Pro WF-C5290

  • Page 1 WF-C5210/WF-C5290 User's Guide...

  • Page 3: Table Of Contents

    The Power Off and Sleep Timers ....................... 24 Changing the Sleep Timer Settings ....................25 Changing the Power Off Timer Settings ..................25 Epson Connect Solutions for Smartphones, Tablets, and More ............26 Setting Up Epson Connect Services....................27 Using Epson Email Print ....................... 28 Using the Epson iPrint Mobile App ....................
  • Page 4 Connecting to a New Wi-Fi Router ....................47 Disabling Wi-Fi Features ....................... 47 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 49 Installing the Epson Universal Print Driver - Windows ............... 49 Installing the PostScript (PS3) Printer Software - Windows ............... 53 Installing the PostScript (PS3) Printer Software - Mac ...............
  • Page 5 Selecting the Universal Print Settings.................... 86 Universal Print Settings Options ....................86 Printing from a Computer ......................... 88 Printing with the Standard Epson Printer Software - Windows ............88 Selecting Basic Print Settings - Windows ..................89 Paper Source Options - Windows ..................... 91 Print Quality Options - Windows ....................
  • Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........131 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........133 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 136 Selecting Maintenance Options - Epson Universal Print Driver - Windows........138 Extended Settings - Epson Universal Print Driver - Windows ..........
  • Page 7 Checking Ink and Maintenance Box Status - Windows..............167 Checking Ink and Maintenance Box Status - Mac ............... 169 Purchase Epson Ink Packs and Maintenance Boxes ............... 171 Ink Supply Unit (Ink Pack) Part Numbers..................171 Removing and Installing Ink Packs....................172 Printing with Black Ink and Expended Color Ink Packs ..............
  • Page 8 Cleaning and Transporting Your Product ..................... 191 Cleaning Your Product ........................191 Transporting Your Product ....................... 191 Solving Problems ............................ 197 Checking for Software Updates......................197 Product Status Messages ........................ 198 Running a Product Check ........................ 199 Resetting Control Panel Defaults ..................... 201 Solving Setup Problems ........................
  • Page 9 Faint Printout or Printout Has Gaps ..................... 221 Grainy Printout..........................222 Incorrect Colors ........................... 223 Uninstall Your Product Software....................... 224 Uninstalling Printing Software - Standard Epson Printer Software - Windows ......224 Uninstalling Product Software - Mac.................... 225 Where to Get Help..........................226 Technical Specifications ........................228 Windows System Requirements ......................
  • Page 10 FCC Compliance Statement......................247 Binding Arbitration and Class Waiver ....................248 Trademarks ............................251 Copyright Notice..........................251 A Note Concerning Responsible Use of Copyrighted Materials........... 252 Default Delay Times for Power Management for Epson Products ..........252 Copyright Attribution ........................252...

  • Page 11: Wf-C5210/Wf-C5290 User's Guide

    WF-C5210/WF-C5290 User's Guide Welcome to the WF-C5210/WF-C5290 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections (WF-C5290).

  • Page 13: Control Panel Buttons And Lights

    Control Panel Buttons and Lights The NFC tag power button and light home button Paper Setting button Stop button reset button The arrow buttons and the OK button Back button The Data light The Error light Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.

  • Page 14: Changing Lcd Screen Language

    Icons Description Displays additional information or instructions. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the indicated setting.

  • Page 15: Selecting The Date And Time

    You see a screen like this: 3. Select General Settings and press the OK button. 4. Select Basic Settings and press the OK button. 5. Press the down arrow button to select Language and press the OK button. 6. Use the arrow buttons to select a language and press the OK button. Parent topic: Using the Control Panel Selecting the Date and Time...
  • Page 16 You see a screen like this: 6. Select Daylight Saving Time and press the OK button. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...

  • Page 17: Setting A Password And Locking The Control Panel

    Parent topic: Using the Control Panel Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Certain Basic Settings and Printer Settings • System Administration Settings •...

  • Page 18: Entering Characters On The Lcd Screen

    Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings using the control panel buttons.

  • Page 19: Adjusting The Screen Brightness

    Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3.

  • Page 20: Preventing Pc Connection Via Usb

    1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Operation Time Out. 3. Select Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-network access to the product.

  • Page 21: Product Parts - Front

    Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front Control panel Paper cassette 1 (C1)
  • Page 22 Paper cassette 2 (C2) (optional) Rear paper feed edge guides Paper support Feeder guard Rear paper feed (B) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...

  • Page 23: Product Parts - Inside

    Product Parts - Inside Printer cover (J) Print head Ink pack tray Front cover (A) Front cover lock Parent topic: Product Parts Locations...

  • Page 24: Product Parts - Back

    Product Parts - Back LAN port USB port Service USB port (do not remove sticker) AC inlet Rear cover (D) Rear cover (E) Maintenance box cover (H) Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 25: Changing The Sleep Timer Settings

    Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Press the right arrow button to select Settings and press the OK button. You see a screen like this: 3.

  • Page 26: Epson Connect Solutions For Smartphones, Tablets, And More

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 27: Setting Up Epson Connect Services

    Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.

  • Page 28: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 29: Using Epson Remote Print

    With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

  • Page 30: Using Airprint

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 31: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 32: Using The Mopria Print Service

    You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

  • Page 33: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 34: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 35: Printing With Nfc From Your Android Device

    Epson iPrint opens. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 4. Touch the NFC antenna of your mobile device to the product NFC tag on your product again.
  • Page 36 5. Open the file you want to print in Epson iPrint. 6. Touch the NFC antenna of your mobile device to the NFC tag on your product to start printing. Parent topic: Product Basics...

  • Page 37: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 38: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 39: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 40 7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. •...

  • Page 41: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 42 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen like this: 3. Select Wi-Fi Direct > Start Setup. 4. Select Start Setup again. You see a screen like this: 5. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

  • Page 43: Wi-Fi Protected Setup (Wps)

    6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

  • Page 44: Printing A Network Status Sheet

    You see a screen like this: 3. Select Router. 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 45: Changing Or Updating Network Connections

    2. Select Settings. You see a screen like this: 3. Select General Settings > Network Settings > Network Status > Print Status Sheet > Print. 4. Press the OK button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections...

  • Page 46: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 47: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 48 Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select Wi-Fi. You see a screen like this: 3.

  • Page 49: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing

    Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet (WF-C5290). To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
  • Page 50 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
  • Page 51 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
  • Page 52 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

  • Page 53: Installing The Postscript (Ps3) Printer Software - Windows

    Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

  • Page 54: Selecting Pdl (Page Description Language) Settings

    6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Related topics Wi-Fi or Wired Networking Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
  • Page 55 You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Select PDL Print Configuration.

  • Page 56: Pdl Print Configuration Options

    PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
  • Page 57 PDL Print Configuration Available Description option settings Quality Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On/Off Saves ink by reducing print density Print Order Last Page on Starts printing from the first page of a file First Page on Starts printing from the last page of a file Number of Copies...
  • Page 58 PDL Print Configuration Available Description option settings Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.

  • Page 59: Selecting Printer Language And Interface Settings

    Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.

  • Page 60: Printing Language And Interface Options

    Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.

  • Page 61: Printing A Pcl Or Ps3 (Postscript) Font List

    3. Scroll down and select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PCL Font List or PS3 Font List. 6. Select Print to print the font list. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Related references PostScript Fonts (WF-C5290)
  • Page 62 PCL Fonts (WF-C5290)

  • Page 63: Loading Paper

    Loading Paper or Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Installing the Optional Paper Cassette Unit You can install an optional paper cassette unit to provide more paper capacity.
  • Page 64 3. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.

  • Page 65: Enabling The Optional Paper Cassette - Windows

    You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit.
  • Page 66 • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your printer name and select Printer properties.

  • Page 67: Enabling The Optional Paper Cassette - Mac

    Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassette - Mac You need to enable the optional paper cassette unit before you can use it with the printer software. Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette unit.

  • Page 68: Loading Paper In The Cassette

    5. Click OK. The optional paper cassette is now enabled. Parent topic: Installing the Optional Paper Cassette Unit Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]) Note: If the optional paper cassette unit is installed, do not remove more than one cassette at a time.
  • Page 69 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
  • Page 70 4. Insert the paper cassette all the way into the product. 5. Do one of the following: • Select the size and type of paper you loaded on the LCD screen. • Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded.

  • Page 71: Loading Paper Or Envelopes In The Rear Paper Feed Slot

    Related tasks Loading Paper or Envelopes in the Rear Paper Feed Slot Loading Paper or Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1.
  • Page 72 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
  • Page 73 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelopes, but not too tightly. 6. Extend the output tray. 7.

  • Page 74: Paper Loading Capacity

    • Press the Paper Setting button and select the paper source, then select the size and type of paper you loaded. • Select the size and type of paper you loaded in the Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup menu. Always follow these paper loading guidelines: •...
  • Page 75 Standard and Thick Paper Capacity You can load up to the following number of sheets in the rear paper feed slot: • 80 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 14 inches (355.6 mm) and 236 inches (6000 mm) long •...
  • Page 76 1117.6 mm]) * Select the paper specification link below to view the list of supported paper sizes. Note: Half Letter size is not available when printing with the PostScript printer driver (WF-C5290). Epson Paper Capacity Paper type Loading capacity...

  • Page 77: Double-Sided Printing Capacity

    Matte Double-sided Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the print driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality.

  • Page 78: Compatible Epson Papers

    : Only available when printing from a computer. Parent topic: Loading Paper Related references Paper Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from...
  • Page 79 Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches S041586 [216 ×...

  • Page 80: Paper Or Media Type Settings - Printing Software

    Colored paper Color Pre-printed paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 81: Selecting The Paper Settings For Each Source - Control Panel

    Select this paper Type or Media Type setting Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper (25 to 43 lb [91 to 160 g/m Card Stock 1...

  • Page 82: Paper Type Settings - Control Panel

    Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Colored paper Color...

  • Page 83: Selecting Default Paper Settings - Administrator

    Paper Type setting Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
  • Page 84 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. You see a screen like this:...

  • Page 85: Paper Source Settings Options

    5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...

  • Page 86: Selecting The Universal Print Settings

    Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
  • Page 87 Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin Left Offset Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided Left Offset in Back Check Paper Select On to check the paper width before printing.

  • Page 88: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

  • Page 89: Selecting Basic Print Settings - Windows

    Related topics Printing with the Built-in Epson Driver - Windows 10 S Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
  • Page 90 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.

  • Page 91: Paper Source Options - Windows

    Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.

  • Page 92: Print Quality Options - Windows

    Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper Feed Selects the paper in the rear feed slot as the paper source. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.
  • Page 93 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
  • Page 94 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.

  • Page 95: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.

  • Page 96: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...

  • Page 97: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 98 5. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows...

  • Page 99: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 100: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 101: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 102: Selecting A Printing Preset - Windows

    Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 103 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 104: Selecting Extended Settings - Windows

    Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the...

  • Page 105: Extended Settings - Windows

    7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.

  • Page 106: Printing Your Document Or Photo - Windows

    Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

  • Page 107: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
  • Page 108 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows...

  • Page 109: Locked Setting Options

    Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...

  • Page 110: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 111: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the...

  • Page 112: Changing Automatic Update Options

    • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows...

  • Page 113: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 114 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 115 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 116 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 117: Printing With The Epson Standard Printer Software - Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 118: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 119 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 120 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 121: Paper Source Options - Mac

    Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Paper or Media Type Settings - Printing Software Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.

  • Page 122: Print Options - Mac

    Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print.

  • Page 123: Selecting Print Layout Options - Mac

    Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.

  • Page 124: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 125: Double-Sided Printing Options And Adjustments - Mac

    Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.

  • Page 126: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 127: Color Matching And Color Options - Mac

    4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.

  • Page 128: Selecting Printing Preferences - Mac

    2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...

  • Page 129: Printing Preferences - Mac

    Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.

  • Page 130: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.

  • Page 131: Printing With The Epson Universal Print Driver - Windows

    Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
  • Page 132 • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties.

  • Page 133: Selecting Basic Print Settings - Epson Universal Print Driver - Windows

    Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 134 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 135 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...

  • Page 136: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows

    Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
  • Page 137 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 138: Selecting Maintenance Options - Epson Universal Print Driver - Windows

    Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.

  • Page 139: Extended Settings - Epson Universal Print Driver - Windows

    • Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.

  • Page 140: Selecting Default Print Settings - Epson Universal Print Driver - Windows

    (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences.
  • Page 141 • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printing Preferences. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences.

  • Page 142: Locking Printer Settings - Epson Universal Print Driver - Windows

    Related tasks Selecting Basic Print Settings - Epson Universal Print Driver - Windows Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes.

  • Page 143: Epson Universal Print Driver Locked Setting Options

    6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.

  • Page 144: Adding Network Printers - Epson Universal Print Driver - Windows

    Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
  • Page 145 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
  • Page 146 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...

  • Page 147: Printing With The Postscript (Ps3) Printer Software - Windows

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...

  • Page 148: Selecting Basic Print Settings - Postscript Printer Software - Windows

    You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
  • Page 149 • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) •...
  • Page 150 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
  • Page 151 You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11.

  • Page 152: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows

    Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2.

  • Page 153: Selecting Default Print Settings - Postscript Printer Software - Windows

    8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 154 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 155: Printing With The Postscript (Ps3) Printer Software - Mac

    Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.),...

  • Page 156: Selecting Basic Print Settings - Postscript Printer Software - Mac

    You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print.
  • Page 157 • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) •...
  • Page 158 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies, Black & White, Two-Sided, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 159 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 160 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...

  • Page 161: Selecting Page Setup Settings - Postscript Printer Software - Mac

    You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Selecting Page Setup Settings - PostScript Printer Software - Mac...

  • Page 162: Selecting Print Layout Options - Postscript Printer Software - Mac

    Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Selecting Print Layout Options - PostScript Printer Software - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.

  • Page 163: Sizing Printed Images - Postscript Printer Software - Mac

    Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.

  • Page 164: Printing Your Document Or Photo - Postscript Printer Software - Mac

    1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...

  • Page 165: Checking Print Status - Postscript Printer Software - Mac

    Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.

  • Page 166: Replacing Ink Supply Units (Ink Packs) And Maintenance Boxes

    The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 167: Checking Ink And Maintenance Box Status - Windows

    You can also check the status of the ink packs and maintenance box from the product control panel. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Ink and Maintenance Box Status Related concepts...
  • Page 168 Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...

  • Page 169: Checking Ink And Maintenance Box Status - Mac

    You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Packs Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using a utility on your Mac.
  • Page 170 • Replace or reinstall the maintenance box or an ink pack as indicated on the screen. Note: If an ink pack installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...

  • Page 171: Purchase Epson Ink Packs And Maintenance Boxes

    800-807-7766 in Canada. Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.

  • Page 172: Removing And Installing Ink Packs

    902XL — Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones.
  • Page 173 3. Press the ink pack tray until it clicks and pull it out. 4. Remove the used ink pack from the tray. Note: Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
  • Page 174 6. Insert the new ink pack into the ink pack tray as shown. Make sure the top of the ink pack is level with the top of the tray. 7. Slide the ink pack tray into the product until it clicks. Note: If you cannot insert the tray all the way, make sure you are inserting the correct color ink pack and that the top of the ink pack is level with the top of the tray.

  • Page 175: Printing With Black Ink And Expended Color Ink Packs

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.

  • Page 176: Printing With Expended Color Ink Packs - Mac

    6. Select the Black/Grayscale or Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Ink Packs...

  • Page 177: Conserving Low Black Ink With Windows

    You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 178: Maintenance Box Replacement

    Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.

  • Page 179: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 180: Print Head Nozzle Check

    Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.

  • Page 181: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 182 • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Nozzle Check. You see a window like this: 5.

  • Page 183: Print Head Cleaning

    If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...

  • Page 184: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.

  • Page 185: Cleaning The Print Head Using A Computer Utility

    Print head needs cleaning If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 186 4. Select Head Cleaning. You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.

  • Page 187: Print Head Alignment

    • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...

  • Page 188: Aligning The Print Head Using The Product Control Panel

    Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.

  • Page 189: Cleaning The Paper Guide

    Select the number representing the pattern with the least misaligned vertical line. • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 8. Select Done. Parent topic: Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
  • Page 190 3. Select Maintenance > Paper Guide Cleaning. 4. Select the paper source you want to clean. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Note: If the paper is still smeared or scuffed, repeat these steps to clean the other paper sources. Parent topic: Adjusting Print Quality...

  • Page 191: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 192 Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand positions shown here: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
  • Page 193 7. Secure the print head to the case with tape as shown. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product.
  • Page 194 8. Lower the product cover. 9. Uninstall the optional paper cassette, if necessary.
  • Page 195 10. Close the rear paper feed slot and output tray and lower the control panel. 11. Remove the output tray. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
  • Page 196 Related concepts Print Head Alignment Print Head Cleaning...

  • Page 197: Solving Problems

    Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 198: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

  • Page 199: Running A Product Check

    To use cloud services, update the Contact your product administrator. root certificate from the Epson Web Config utility. Check that the printer driver is Make sure the printer port is selected correctly in Property >...
  • Page 200 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Print. The nozzle pattern prints. 7. Do one of the following, depending on the results of the product check: •...

  • Page 201: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 202: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.

  • Page 203: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 204: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 205: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 206: Product Does Not Appear In Mac Printer Window

    Privacy Separator function. Parent topic: Solving Network Problems Related tasks Uninstalling Printing Software - Standard Epson Printer Software - Windows Enabling Wi-Fi Direct Mode Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: •...

  • Page 207: Cannot Print Over A Network

    Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.

  • Page 208: Solving Paper Problems

    • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks...

  • Page 209: Paper Jams Inside The Product

    • If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing software. • If your product pauses during printing, make sure the front cover is closed. • For best results, follow these guidelines: •...

  • Page 210: Solving Problems Printing From A Computer

    Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.

  • Page 211: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 212: Printing Is Slow

    7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements.

  • Page 213: Solving Postscript Printing Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 214: Documents Print Incorrectly Using The Postscript Printing Software

    • Make sure the Printer Settings > Printing Language setting is set to Auto or PS3. • Make sure your product is selected as the printer in your printing program. • In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties.

  • Page 215: Solving Page Layout And Content Problems

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click the postscript driver for your product, and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click the postscript driver for your product and select Printer properties.

  • Page 216: Too Many Copies Print

    Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...

  • Page 217: Incorrect Characters Print

    • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the product. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks...

  • Page 218: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...

  • Page 219: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 220: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 221: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Compatible Epson Papers Paper Specifications Double-sided Printing Options - Windows Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows...

  • Page 222: Grainy Printout

    • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head Alignment Related references Paper or Media Type Settings - Printing Software Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Removing and Installing Ink Packs Related topics...

  • Page 223: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • For best results, use genuine Epson paper.

  • Page 224: Uninstall Your Product Software

    Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Standard Epson Printer Software - Windows Uninstalling Product Software - Mac Parent topic:...

  • Page 225: Uninstalling Product Software - Mac

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 226: Where To Get Help

    Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.),...
  • Page 227 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 228: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 229: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 230 Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...

  • Page 231: Printable Area Specifications

    Related references Compatible Epson Papers Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum...

  • Page 232: Ink Pack Specifications

    Technical Specifications Ink Pack Specifications Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.

  • Page 233: Dimension Specifications

    Ink pack life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 8.6 °F (–13 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Parent topic: Technical Specifications...

  • Page 234: Environmental Specifications

    Rated frequency range 50 to 60 Hz Rated current 0.9 to 0.5 A Power consumption WF-C5210: Printing: Approximately 21 W (ISO/IEC24712) Ready mode: Approximately 7 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W WF-C5290: Printing: Approximately 22 W (ISO/IEC24712) Ready mode: Approximately 7 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W...

  • Page 235: Network Interface Specifications

    Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location Security WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency band 2.4 GHz Maximum radio-frequency 19.8 dBm (EIRP) power transmitted...

  • Page 236: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 237: Postscript Fonts (Wf-C5290)

    PostScript Fonts (WF-C5290) Font name Family HP equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Courier PS Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic...

  • Page 238: Pcl Fonts (Wf-C5290)

    Font name Family HP equivalent URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic — ITC Zapf Chancery Italic Symbol — Symbol URW Dingbats — Wingdings Dingbats —...
  • Page 239 Font name Family HP equivalent Symbol set Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Garamond Kursiv Halbfett Mauritius — Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Arial Italic Nimbus Roman No9 Medium, Bold, Italic, Bold Times New Italic Nimbus Sans...

  • Page 240: Pcl Mode 5 Symbol Sets (Wf-C5290)

    Font name Family HP equivalent Symbol set URW Narkis Medium, Bold HP Narkis Tam URW Miryam Medium, Bold, Italic HP Miryam URW Koufi Medium, Bold Koufi URW Naskh Medium, Bold Naskh URW Ryadh Medium, Bold Ryadh Bitmap Font Line Printer, Symbol set 9 OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name Family...
  • Page 241 Symbol set name Attribute Font classification Norweg1 1, 2, 3 Roman Extension Italian 1, 2, 3 EMC94-1 1, 2, 3 Swedis2 1, 2, 3 ANSI ASCII 1, 2, 3, 7, 8 1, 2, 3 French2 1, 2, 3 German 1, 2, 3 Legal 1, 2, 3, 9 8859-2 ISO...
  • Page 242 Symbol set name Attribute Font classification PcTk437 1, 2, 3 Windows 1, 2, 3 PsText 1, 2, 3 IBM-US 1, 2, 3, 9 IBM-DN 1, 2, 3, 9 McText 1, 2, 3 PcMultiling 1, 2, 3, 9 VeInternati 1, 2, 3 PcEur858 1, 2, 3 VeUS...
  • Page 243 Symbol set name Attribute Font classification 8859-8 ISO 1, 7 Hebrew8 1, 7 Pc862Heb 1, 7 PC-862, Hebrew 1, 7 Arabic8 HPWARA Pc864Ara Symbol Wingdings 579L ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC Parent topic: Technical Specifications...

  • Page 244: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 245 • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.

  • Page 246: Ink Pack Safety Instructions

    Parent topic: Important Safety Instructions Ink Pack Safety Instructions • Keep ink packs and maintenance boxes out of the reach of children and do not drink the ink. • Be careful when you handle used ink packs; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water.

  • Page 247: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 248: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 249 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:...
  • Page 250 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 251: Trademarks

    (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...

  • Page 252: A Note Concerning Responsible Use Of Copyrighted Materials

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
  • Page 253 9/18 CPD-54693R2 Parent topic: Copyright Notice...

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