Epson WF-C5790 Service Manual page 87

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
Category Error name
FAX Other function being executed
Email server not set
No connection to email server
Security usage Printing restrictions
restrictions
Authentication error
Security password Loss of stored job due to power off.
Common Job cancellation due to power outage
System error
Wireless LAN failure
Internal memory failure
Troubleshooting
Table 4-1. Normal errors
Error details
Notifies that since another function is running, the requested fax
function cannot be executed.
Notifies that mail server settings have not been performed.
Notifies that connection with the mail server has not been checked.
Notifies that the user does not have the PC printing authority, and
therefore, printing could not be performed.
Notifies that user authentication has failed.
Notifies that due to power off, the password printing job lined up in the
printer was erased.
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Notifies that the power must be turned on again.
The wireless LAN has failed.
Notifies that repair must be performed at the support center.
Since the internal memory has failed, some functions cannot be
operated normally. Notifies that repair must be performed at the support
center.
Troubleshooting procedure
Error solution
Wait for a while and then try again.
Perform mail server settings.
Establish a connection to the mail server.
Assign the PC printing authority to the target user
under Web Config, Net Config.
1. Make sure the user name and password are correct.
2. Make the setting for allowing execution of a job
without authentication information to "Allow".
Resend the same printing job.
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Turn on the power again.
Press the Error cancellation key.
Press the Error cancellation key.
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