EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
ADF/SCN ERROR (5)
Error name
Contact detection distance exceeded (error code: 100017)
Cause
Gradual fitting cannot be performed when gradual fitting drive is performed at the zero-point side.
Suspected cause
FW failure
Wheel column, belt runout
Troubleshooting
Step
Check for the firmware.
1
Check whether or not the firmware is the latest version.
Visually check the FFCs of the ADF/SCN Unit.
2
Check the FFC (thin) in ADF/SCN to make sure that it is not inserted
obliquely, folded, or damaged.
Replace the Main Board Assy.
3
Does the error occur after replacing the Main Board Assy?
Troubleshooting
Check and measure
Troubleshooting procedure
Yes
Go to step 2
Go to step 3
Contact the EPSON Service Department.
Revision A
No
Update the firmware.
Properly connect the FFC of ADF/SCN.
Replace the ADF/SCN Unit if the FFC is
damaged.
End
Confidential
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