Epson WF-C5790 Service Manual page 80

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a
Category Error name
Scan to Computer NW rebooting
PC not selected
PC in use
Communication error
Scan to Document NW rebooting
capture Pro
No applicable PC
Destination not selected
PC in use
Communication error
DCP mode mismatch
Troubleshooting
Table 4-1. Normal errors
Error details
Notifies that a re-connection to the network is in progress.
The user is asked to select the destination.
Notifies that the destination computer is in use.
The user is asked to check the connection with the computer.
Notifies that a re-connection to the network is in progress.
Notifies that the PC supporting Document Capture Pro was not found.
The user is asked to select the computer and job.
Notifies that the destination PC is in use.
The user is asked to check the connection with the PC.
Notifies that the settings of Document Capture Pro have been changed.
Troubleshooting procedure
Error solution
Wait for a while and then try again.
Set the destination.
Make sure the destination computer is not
communicating with another printer.
 Check the removal and connection of LAN.
 If the address settings are different, change them.
 In the case of a specific PC, check the security
settings, etc.
 If the error occurs from multiple PCs, check the
server, hub, and router.
Wait for a while and then try again.
Make sure a connection has been established to the PC
supporting Document Capture Pro.
Set the computer and job.
Make sure the destination computer is not
communicating with another printer.
 Check the removal and connection of LAN.
 If the address settings are different, change them.
 In the case of a specific PC, check the security
settings, etc.
Check the Document Capture Pro settings.
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