HPE ProLiant DL365 Gen11 Maintenance And Service Manual page 127

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Accessing updates

Some software products provide a mechanism for accessing software updates through the product interface. Review your product

documentation to identify the recommended software update method.

To download product updates:

Hewlett Packard Enterprise Support Center

https://www.hpe.com/support/hpesc

Hewlett Packard Enterprise Support Center: Software downloads

https://www.hpe.com/support/downloads

My HPE Software Center

https://www.hpe.com/software/hpesoftwarecenter

To subscribe to eNewsletters and alerts:

https://www.hpe.com/support/e-updates

To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise

Support Center More Information on Access to Support Materials page:

https://www.hpe.com/support/AccessToSupportMaterials

IMPORTANT:

Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise

Support Center. You must have an HPE Onepass set up with relevant entitlements.

Remote support

Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event

diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and

accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your

device for remote support.

If your product includes additional remote support details, use search to locate that information.

HPE Get Connected

https://www.hpe.com/services/getconnected

HPE Pointnext Tech Care

https://www.hpe.com/services/techcare

HPE Complete Care

https://www.hpe.com/services/completecare

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will

be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise

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