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Bennett 3000 Series Operation Manual

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Operation Manual
3700 Commercial, 3800 Retail, Remote,
153872 Rev A 06.19.2023
and Self-Contained Dispensers
3000 Series Operation Manual

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  • Page 1 Operation Manual 3700 Commercial, 3800 Retail, Remote, 153872 Rev A 06.19.2023 and Self-Contained Dispensers 3000 Series Operation Manual...
  • Page 2 Failure to follow these instructions can cause bodily injury, damage to the equipment, or death. NOTICE: Inspect shipped materials for damage or missing equipment. Bennett Pump Company is not liable for the hazards of transportation. Please address damage claims directly to the delivery company.

  • Page 3: Table Of Contents

    ....... 34 ENSOR 3.24 20: M ....35 ASKED OLUME 3.25 21: C ... 36 OMMUNICATION 3.26 22: D ....37 ISPENSER DDRESS 3.27 24: S .... 38 OLENOID ALVE 3.28 26: S ......39 HIFT OTALS 3000 Series Operation Manual...
  • Page 4 WARNING: Only technicians who have been trained in operation and programming of this dispenser should perform programming and maintenance. CAUTION: Do not drill holes in fuel dispensers. Holes can cause failure of the electronic equipment. The warranty will become void. Use only adhesive backed sign mounting brackets. 3000 Series Operation Manual...

  • Page 5: Overview And Features

    8. Payment Card Reader (optional) 3. Nozzle Boot 9. Keypad (optional) 4. Handle Switch 10. Mechanical Totalizer (optional) 5. Printer (optional) 11. Price Per Volume Displays (PPV) and Product Select Buttons 6. Locks 3000 Series Operation Manual Back to TOC...

  • Page 6: Dispenser Side One

    Programing the dispenser is only available on side one, see Figure 1.3. The optional junction box is also located on Side 1, in the lower hydraulics cabinet. See Section 3 Setup and Programming. 3000 Series Operation Manual Back to TOC...

  • Page 7: Anager Keypad

    Various modes are available to configure and calibrate the dispenser for specific applications. The Manager’s Keypad connects to the 719 Control Board, refer to Section 3.4 Manager’s Keypad Operation. Figure 1.4. Manager’s Keypad 3000 Series Operation Manual Back to TOC...

  • Page 8: Power Switch

    3. 120 VAC Hot or 220 VAC Line 8. Intrinsic Barrier 4. ON/OFF Switch 9. Personality Board 5. Calibration Switch: Sealed position is closer to ON/OFF switch. Unsealed closer to center of board. 3000 Series Operation Manual Back to TOC...

  • Page 9: Main Displays

    1.6.3 AUXILIARY PPV DISPLAY – DEF & UNITS WITH 2 HOSES ON A SINGLE FUELING STATION DEF 300/400 units show the price per volume on the Auxiliary PPV Display, see Figure 1.8. Figure 1.8. Aux PPV Display 3000 Series Operation Manual Back to TOC...

  • Page 10: Main Display Reeds

    2. The display will show Totals Mode. 3. Continue to hold the magnet in place. 4. Audit Trail information will appear. 5. Lift and return the magnet to cycle through the following information in the table below: 3000 Series Operation Manual Back to TOC...

  • Page 11: Electro -Mechanicalt

    With the SSP option customers pay for fuel with a payment card and receive a receipt. The dispenser is connected to a financial network through a Point of Sale (POS) system that authorizes approval of payment cards. 3000 Series Operation Manual Back to TOC...

  • Page 12: Nfc Payment - Optional

    A fill up feature allows the operator to hit cancel on the keypad if a preset amount has been reached. By selecting cancel the dispenser will continue to deliver fuel until the nozzle senses a full tank or the operator is satisfied with the amount. Please see Appendix A for local preset operations. 3000 Series Operation Manual Back to TOC...

  • Page 13: How To Operate

    If the power is OFF and the AC OFF message does not appear, the charge is low on the 12-volt battery. Recharge or replace the battery. Failure to replace the battery could result in loss of dispenser electronic totals and stand-alone operating data. Figure 2.1. AC OFF Message 3000 Series Operation Manual Back to TOC...

  • Page 14: Setup And Programming

    0 = No Preset Operation Motor Delay – Suction Cal Switch 0 = No Delay Pump Units Only Enable/disable the door sensors. Door Sensor Cal Switch Masked Volume Cal Switch .010 gallons or .10 liters 3000 Series Operation Manual Back to TOC...
  • Page 15 Proportional Valve Passcode Program the valve settings for starting a sale and ending a prepay/preset sale. Unit of Measure Passcode Set the dispenser to gallon or liter, decimal placement, and view electronic calibration. 3000 Series Operation Manual Back to TOC...

  • Page 16: Basic Programmingq

    Rounding or Truncating Sale Amount Real Time Clock (YY/MM/DD/HH:MM) Total Access ATC – Petroleum Commodity Group End Condition Prepay Sale Marina Pulser Enable Delay Proportional Valve (Start of Sale or End of Prepay/Preset Sale) 3000 Series Operation Manual Back to TOC...

  • Page 17: Default Settings

    Standard Flow = 10 gpm /38 lpm or High Flow = 60 gpm / 227 lpm Proportional Valve Start of Sale = 35 percent, End of Prepay Sale = 35 percent Unit of Measure 1 = Gallons, 1 – Decimal position 3 places 3000 Series Operation Manual Back to TOC...

  • Page 18: Manager

    7. Press Enter to access Manager Mode. The display appears as shown in Figure 3.2. 8. See Section 3.4 Manager’s Access. To program a specific Menu Code, refer to the Table of Contents for the page location. 3000 Series Operation Manual Back to TOC...

  • Page 19: Anager Ccess

    1. Press the following on the Manager’s Keypad: 2. +/- and Enter simultaneously until the display changes. 3. Enter 4. 0, Mode 5. The display will show “diag 0”. For more information on Diagnostics Menus refer to Section 4 Diagnostics. 3000 Series Operation Manual Back to TOC...

  • Page 20: Menu Code 5: Totalizerv

    = Menu Code (1) ↑ Total Volume Delivered P12.1 Counters Top display: Number of Sales. ↑ P13.1 Bottom display: Number of Price Changes. • For totals on remaining hoses, press Enter • Press Cancel to exit. 3000 Series Operation Manual Back to TOC...

  • Page 21: Otals

    The PPV display shows T1.2: T=totalizer, 1=product one, 2=menu code two. 2. To read the totals for the remaining electronic totalizers, press the ENTER button. The PPV will change to reflect which product is being displayed, for example t2.2, t3.2. 3000 Series Operation Manual Back to TOC...

  • Page 22: Access

    Normal Sales Display Normal Sales Display Per Volume Exit programming until the Display display changes To disable Manager Access, unplug the keypad from the dispenser (see Appendix B for Local Preset instructions) 3000 Series Operation Manual Back to TOC...
  • Page 23 Exit C O d E S i d E - CAUTION: If the new passcode is lost, the memory in the 719 Control Board must be reset by a Bennett Authorized Service Technician. 3000 Series Operation Manual Back to TOC...

  • Page 24: Menu Code 2: Totalizer 3.9 Menu Code 3: Manager 3.10 Menu Code 4: Pricing

    N e w P r i c e Enter N e w P r i c e C O d E Cancel Exit C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 25: Alue

    NOTE: If monthly, weekly, or daily totals are logged, simply record the required totals, and enter “0” in the steps above to reset the totals at the end of the designated time period. 3000 Series Operation Manual Back to TOC...

  • Page 26: Rogramming

    Fleet Option Menu Code 15: Fleet Option Stand Alone - Communication Type Menu Code 21: Communication Type Rounding Menu Code 28: Rounding • Press Cancel to exit this menu code at any time. 3000 Series Operation Manual Back to TOC...

  • Page 27: Configuration

    719 Control Grades (Number of Name Side(s) Hose(s) Board(s) Products) Single Product One Side Single Product Two Sides Two Product Two Sides 1 – Standard Flow Quad 2 – High Flow Active Quad 3000 Series Operation Manual Back to TOC...

  • Page 28: Ecimal Location

    [1.234] / [1.23] [123.4] [1234.5] [_ 12] [1.234] / [1.23] [123.4] [1234.5] [ 123] [1.234] / [1.23] [1234 ] [12345.] [1234.5] [ 1.23] [1.234] / [1.23] [123.4] US Cents [1234] [1.234] / [1.23] [1.234] [12.345] 3000 Series Operation Manual Back to TOC...

  • Page 29: Timeout

    NOTE: If an error is made, press the 0 key until all three digits are zeros and enter a new number or push the number keys until the correct number of seconds appears in the volume display. IMPORTANT: The dispenser will not operate if 0 seconds are set. To disable set to default. 3000 Series Operation Manual Back to TOC...

  • Page 30: Low

    S L O 0 , 3 0 0 C O d E 0 , 3 0 0 C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...
  • Page 31 A L 0 0 0 0 5 0 A L 0 0 0 0 5 0 C O d E C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...
  • Page 32 Key in a new time, L A S t 99 Seconds is the L S A L E 9 9 C O d E S A L E 9 9 maximum. Menu Code 12 Continued 3000 Series Operation Manual Back to TOC...
  • Page 33 H N S t E 0 0 C O d E seconds is the maximum. S t E 9 9 C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 34: Isplay Options

    • 0 = (Default) The POS sends the credit price to the top display and cash to the bottom display. • 1 = The POS sends the credit price to the bottom display and cash to the top display. Menu Code 14 Continued 3000 Series Operation Manual Back to TOC...
  • Page 35 C O d E - - - - - 0 in 3.16.3 Saves and Exits Menu C O d E Enter, Cancel C O d E 0 0 S i d E - Code 3000 Series Operation Manual Back to TOC...

  • Page 36: Ption

    C O d E C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3.21 MENU CODE 17: LOCAL PRESET See Appendix A for Local Preset. 3000 Series Operation Manual Back to TOC...

  • Page 37: Menu Code 18: Motor Only )

    Enter to save. S c t i o n 1 C O d E C 0 d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 38: Ensor

    Enter to save. S c t i o n 1 C O d E C 0 d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 39: Olume

    S i d E - Masked Volume Examples Unit of Measure FStart Volume Start of Sale Recognition Gallons 0.002 Gallons Liters 0.02 Liters Gallons 0.010 Gallons Liters 0.10 Liters Gallons 0.045 Gallons Liters 0.45 Liters 3000 Series Operation Manual Back to TOC...

  • Page 40: Ommunication Type

    G E N E r i C C O d E L O O P example. C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 41: Address

    Some communication systems require the dispenser to communicate its position (address) to the POS. NOTE: If the dispenser is communicating (wired and connected) to Bennett’s 515 Pump Controller Interface Box the address must be 0, in this case the dispenser is operating in current loop. Please refer to manuals available on the Bennett website under resources: www.bennettpump.com.

  • Page 42: Valve Type

    2 - S t A 6 E C O d E 2 - S t A 6 E C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 43: Otals

    X= product Enter cycles through Line 2: Displays the ↓, ↓scrolls to displayed (1-5) products. number of price changes line 2 for the selected product since the last reset Menu Code 26 Continued 3000 Series Operation Manual Back to TOC...
  • Page 44 Then ↓will cycle through that products information. EntEr rESEtS No Display To reset totals to zero. rESEtS Pressing Enter resets all Enter 0,00 0.00 No Display totals. C O d E Cancel COdE 00 SidE- Exit 3000 Series Operation Manual Back to TOC...

  • Page 45: Alibration

    The percentage value is already known and is keyed in by the technician. 3. Direct Percentage Overwrite Meter options: Standard Calibration Optional Calibration Meter Options Procedure Procedure Bennett SB-100 Electronic Mechanical FPP High Flow Electronic Electronic Menu code 27 continued 3000 Series Operation Manual Back to TOC...
  • Page 46 1 A 0 , 0 0 SidE Figure 3.4. 719 Control Board – Calibration Switch. Figure 3.5. First Display in Mode 27. Volume only displays will show 1A 0.00 Menu code 27 continued 3000 Series Operation Manual Back to TOC...
  • Page 47 Not Required • No need to stop precisely on the correct quantity, the software will calculate the result correctly using the amount dispensed. Menu code 27 continued 3000 Series Operation Manual Back to TOC...
  • Page 48 NOTE: If the calibration value shown is “FFF,” skip to the Direct Percentage Overwrite procedure, enter the factory test values written in marker on each meter housing, and return to this step when complete. 3000 Series Operation Manual Back to TOC...

  • Page 49: Menu Code 28: Rounding

    C O d E 0 0 S i d E - NOTE: If programming a two-sided dispenser, changing one side will automatically change the second side to the same value as the first. 3000 Series Operation Manual Back to TOC...

  • Page 50: Menu Code 29: Resettable Totals

    0 , 0 0 0 Lower Display: X = Meter selected (1-4 for example), Mode 29 C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - - 1 3000 Series Operation Manual Back to TOC...

  • Page 51: Menu Code 30: Real Time Clock

    C O d E D D H H M M D D H H M M C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 52: Menu Code 31: Total Access

    A C C E S S 0 C O d E A C C E S S 0 C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 53: Menu Code 37: Automatic T Compensation (Atc)

    E 1 0 0 - - - - necessary with Volume Only. E 1 0 0 C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...
  • Page 54 End the ATC test and record data. • Replace nozzle Press Cancel Returns to Commodity Group. ↑ Press Prepares to run another ATC test. Press Enter To select another product. Press Cancel Exit Menu Code 3000 Series Operation Manual Back to TOC...

  • Page 55: Menu Code 49: Software Reboot

    C O d E O N L Y 1 S O F T Enter Enter to initiate reboot r E S E t - - - r E S E T System Reboots 3000 Series Operation Manual Back to TOC...

  • Page 56: Menu Code 50: Pulse Output

    Pulse Output Ratio – Volume in Liters (In Menu Code 99 pick gallons or liters) • 0 = Disabled • 1 = 100:1 ratio – Most Common • 2 = 10:1 ratio • 3 = 1:1 ratio Menu Code 50 continued 3000 Series Operation Manual Back to TOC...
  • Page 57 Pulses Per Second (PPS): 1000 1-8 choices P O - S P E E d (4, Enter 1 2 5 - P P S 1 2 5 - P P S shown) Cancel Exit Menu Code 3000 Series Operation Manual Back to TOC...

  • Page 58: Menu Code 58: Clear

    - - - - E P P y Y by selecting 1. 719 control board and display E r A S I N G Enter E P P - - - - reboot. E P P 3000 Series Operation Manual Back to TOC...

  • Page 59: Elay

    Enter Enter Saves P d E L A y 8 C O d E C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 60: Menu Code 78: Satellite Master

    S A T H n d A C O d E H A n d L E A C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 61: Menu Code 80 - Valve Diagnostics

    S I d E 1 An audible sound will indicate Enter the selected valve is ON and operating. C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...
  • Page 62 P E i A x x C O d E 1 A x x C O d E Cancel Exit Menu Code C O d E 0 0 S i d E - 3000 Series Operation Manual Back to TOC...

  • Page 63: Menu Code 99: Unit Of Measure

    (or whichever number appears) indicates the number of times this setting has been changed. To set the decimal location, press the appropriate key below and press Enter. Decimal Location (volume resolution – liters “.01”) 1000 (volume resolution – gallons “.001”) - (Default) 3000 Series Operation Manual Back to TOC...

  • Page 64: Diagnostics

    EEPROM Checksum Fails Software Restarts EEPROM Update Starts Not Used Last Sale Limit Type (Prepay Money, Prepay Volume, Allocation Limit, Preset Money, Preset Volume, Maximum Money, Wayne Delivery) Current Temperature and Volume Correction Factor 3000 Series Operation Manual Back to TOC...

  • Page 65: Diagnostic Code 0

    Displays the software revision level of the lower I/O Board: a. Main Display line one: “419” b. Main Display line two: Shows the software revision level. 8. Press Enter to toggle through again or Cancel to exit this Diagnostics Code. 3000 Series Operation Manual Back to TOC...

  • Page 66: Diagnostic Code 1: Display Segment

    NOTE: If the display does not show “ERRROR 99” the test has failed. 3. Press Cancel to clear the error and exit the test. 4.5 DIAGNOSTIC CODE 4: NOT USED This code is not supported in this application. 3000 Series Operation Manual Back to TOC...

  • Page 67: Diagnostic Code 5: Pump Handle

    E S t A r t Enter (amount of resets that E 5 0 occurred during an EEPROM update) C O d E Cancel Exit Menu Code S i d E - - 1 3000 Series Operation Manual Back to TOC...

  • Page 68: Diagnostic Code 6: Diagnosticc

    Line 2 will show the corresponding quantity. c. The PPV Display will show “DIAG”. 3. Press Enter to view the number of sales in descending chronological order (if available). 4. Press Cancel to exit this test. 3000 Series Operation Manual Back to TOC...

  • Page 69: Diagnostic Code 9: Currentt

    2. Press 9, Enter. The display will show AtC tESt or tESt. 3. Press Enter button to view Temperature Probes A and/or B. 4. Press the Cancel button once to exit this test. 5. Press the Cancel button twice to exit Diagnostics. 3000 Series Operation Manual Back to TOC...

  • Page 70: Error Codes

    To clear an error message put the nozzle back in the boot and remove the nozzle again. Refer to Diagnostic Code 02 for more information. NOTE: Repair the problem before clearing the message. If an error message continues to be displayed, contact your Authorized Bennett Service Provider Error Display...
  • Page 71 Vapor Vacuum – Side 2 Error – Fast Flow or Over Current VAPOR TST Vapor Recover Error Signal Received PDISCONN Pulser Disconnected PCIRCUIT Pulser Circuitry Error 619DISCN Lower I/O is Not Responding GENERAL CPU Failure – Addition Error DOORSENS Door is open sensor (DS) 3000 Series Operation Manual Back to TOC...

  • Page 72: Appendix A - Local Preset

    2. Using the zero through nine keys, enter an amount. Errors can be corrected by pressing the Cancel key (X) and starting over. Now follow the steps in Section 2.1 Dispense Fuel. Money Volume Figure A.2. Preset Keypad 3000 Series Operation Manual Back to TOC...

  • Page 73: Local Preset Keypad Programming

    • Press the hidden Mode key to enter the code. NOTE: Refer to the Setup and Programming section for more information. • Press the Cancel to exit. • Press +/-, Enter simultaneously to exit programming. 3000 Series Operation Manual Back to TOC...

  • Page 74: Appendix B - Dispenser Identification

    Appendix B – Dispenser Identification Number (DIN) 6 APPENDIX B – DISPENSER IDENTIFICATION NUMBER (DIN) This is an example of a 3000 Series DIN. The first seven characters consist of the model number. 3000 Series Operation Manual Back to TOC...
  • Page 75 3000 Series Operation Manual Back to TOC...

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