Customer Smartphone Connectivity Not Adequate - Enel X Waybox Pro Installer Manual

REV.2 - 03/2023

2.3 Customer smartphone connectivity not adequate

If Waybox has sufficient connectivity, but the smartphone does not have
sufficient connectivity
Is there an area with good smartphone connectivity in the immediate vicinity
of the Waybox?
The Customer, with the
support of the installer, will
be able to proceed with the
commissioning of the Waybox
through its serial number
and the Enel X Way app,
configuring the access mode
and the maximum current (see
the Waybox commissioning
through Enel X Way app
paragraph in the installation
manual). The Customer will later
be able to configure the access
mode and maximum charging
power as desired.
Don't forget:
1. Make sure you can move to an area covered by data connection
2. Enel X Way App
3. Waybox serial number
110
YES
Commission the Waybox using its serial
number and Enel X Way app in an area
away from the Waybox where there is
connectivity. In this case, charging tests
can be performed in Connect&Charge
at maximum current. The Customer
will later be able to configure the
access mode and maximum charging
power as desired. If the Customer's
smartphone does not have connectivity
in the immediate vicinity of the Waybox,
the Customer will not be able to start
charging from the app, but only by RFID
card or in Connect&Charge mode.
NO