Enel X JUICEBOX PRO Installer Manual
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Enel X JUICEBOX PRO Installer Manual

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JUICEBOX PLUS
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Summary of Contents for Enel X JUICEBOX PRO

  • Page 1 JUICEBOX PRO & JUICEBOX PLUS Installer Manual...

  • Page 2: Table Of Contents

    In this document Purpose of this document Installation Process Document Structure A. JuiceBox Pro & JuiceBox Plus - Installation Manual 1 JuiceBox 1.1 Features Dimensions 2 Important safety information 2.1 Electric and electronic equipment end of life user’s information 3 Package Contents...
  • Page 3 2.3 JuiceBox connection diagrams 3 Three-phase JuiceMeter 3.1 Features 3.2 Installation 3.3 JuiceBox connection diagrams C. JuiceBox Pro & JuiceBox Plus - JB4Installers App Manual 1 Purpose of the Manual 2 Pre-requisites 3 Login 4 New firmware download 5 Loading the JuiceBox serial on the app...
  • Page 4 3 Setting the JuiceBox access mode, power, and Supply System 4 Association of the JuiceBox with JuiceMeter 5 Wi-Fi E. JuiceBox Pro & JuiceBox Plus - Procedure for installing the external protection release solution for JuiceBox with control board 1 Introduction...
  • Page 5 2.11 JuiceBox with Load Optimization Pro (with photovoltaics) 2.12 Customer's vehicle not available during installation 2.13 Renault Zoe, Smart 22 kW, Twingo Electric 2.14 Load Optimization Pro with transformer H. JuiceBox Pro & JuiceBox Plus - Installer checklist 1 Installer checklist example...

  • Page 6: Purpose Of This Document

    REV. 1 Purpose of this document The purpose of this manual is to provide the installer with all the information necessary for the correct installation and commissioning of the JuiceBox Pro and JuiceBox Plus charging stations. Installation Process The following process is recommended to carry out the installation operations: 1.
  • Page 7 REV. 1 Guide for the use of the "JuiceBox4Installer" app, necessary JuiceBox4Installer App to carry out the JuiceBox Section C Manual configuration activities (if not carried out with the JuicePass app) and JuiceMeter Guide for the use of the "JuiceBox Web Manager"...

  • Page 8: Juicebox Pro & Juicebox Plus - Installation Manual

    REV. 1 A. JuiceBox Pro & JuiceBox Plus - Installation Manual...

  • Page 9: Juicebox

    LED indicator Socket The JuiceBox Pro differs from the JuiceBox Plus by the possibility to enable the Load Optimization Pro feature, which allows the Customer to always charge at the maximum available power without triggering the meter. The activation of this function requires the installation of an additional device, the JuiceMeter.

  • Page 10: Features

    REV. 1 JuiceBox with control board: The cable version JuiceBox to be installed in Italy and Holland has the control board. JuiceBox to be installed according to EV ready requirements also are equipped with the control board. 1.1 Features Up to 3.7 kW, 16 A Single-phase Up to 7.4 kW, 32 A Output power...

  • Page 11: Dimensions

    REV. 1 1.2 Dimensions NOTE: All dimensions are in mm. Base (mounting holes circled in red) > > JuiceBox cable version > JuiceBox socket version and JuiceBox socket version with control board...

  • Page 12: Important Safety Information

    REV. 1 2 Important safety information Read all safety information before installing the product. WARNING: Do not leave this unit unattended if children are nearby. > WARNING: Do not put your fingers into the electric vehicle connector. > WARNING: Do not use this product if the flexible power cord is frayed, has damaged >...

  • Page 13: Package Contents

    REV. 1 3 Package Contents JuiceBox charging station with M3-0.5 x 12 mm screws (x3) and washers (x3) Base with M5 x 50 mm screws (x4) and washers (x4) Terminal block Dowels M8 x 40 mm (x4) Ferrite Terminals (x5) NOTE: These terminals must be used only when using cables with a cross section...

  • Page 14: Tools Needed

    REV. 1 Gasket kit for single-phase JuiceBox installation with 10 mm cross section cables > Gasket 6 for PE > Gasket 2/6 for L1 and N/L2 Gasket kit for three-phase JuiceBox installation with 10 mm cross section cables > Gasket 6 for PE >...

  • Page 15: Installation Prerequisites

    NOTE: JuiceBox Pro, Pro Cellular, Plus and Plus Cellular all have Wi-Fi connectivity, except in Italy and Spain. In these two countries, only Cellular connectivity is available and currently only JuiceBox Pro Cellular and JuiceBox Plus Cellular are installed.

  • Page 16: Protections

    REV. 1 WARNING Some electric vehicles require the Neutral (N) on the charging station to have direct contact with the Ground. This has an impact on charging in case of IT networks. In this case, a transformer must be installed upstream of the RCD and MCB and the JuiceBox to have a local TN system.
  • Page 17 REV. 1 JUICEBOX WITH CONTROL BOARD JuiceBox with control board are equipped with a clean contact on the board itself that changes its status from NO (normally open) to closed in case of a fault on the internal contactor of the JuiceBox. In this case, the control board is used to command the opening of a protection (differential or magnetothermal) to cut off the power supply circuit.

  • Page 18: Power And Signal Cables

    Enel X and complete a registration process. Please refer to the JB4Installers App Manual for more information. 5.4 JuicePass App Enel X partners will need to install the JuicePass app on their smartphone to perform JuiceBox configuration tasks. JuicePass is available on the iOS App Store Google Play. For more...

  • Page 19: Standard Installation

    REV. 1 6 Standard Installation The following is the standard installation procedure, valid for all versions of JuiceBox in this manual. The procedure also includes optional steps, which must be carried out only in the following cases: > Installation of a JuiceBox with control board. >...
  • Page 20 REV. 1 3. Remove the gasket block cover using a 4mm hex wrench. 4. Identify the nut screws that secure the gasket block. Hold the nut in place with a size 8 wrench, then loosen the screw with a size 4 hex wrench.
  • Page 21 REV. 1 For the screw on the left, the nut is located behind the base: NOTE: It is not necessary to remove the fastener altogether, as it will be retightened later.
  • Page 22 REV. 1 5. Remove the 2 perforated gaskets from the block. NOTE: These gaskets have a printed code to identify the hole diameter. Gaskets with a single hole have a single digit that identifies the hole diameter in mm. Multi-hole gaskets have 2 digits: the first digit identifies the number of holes, the second digit identifies the hole diameter (e.g.
  • Page 23 REV. 1 ONLY IN CASE OF EXTERNAL ANTENNA INSTALLATION: Remove also the third gasket (without holes) from the block. A single hole gasket, contained in the package, will be installed in place of this one. 6. Place power cables and other signal cables (external antenna cable or signal cables in case you are installing a cable version and socket version with control board JuiceBox), if any, in the appropriate holes.
  • Page 24 REV. 1 7. Arrange the input wires through the gaskets: 1-hole gasket: grounding wire. > > 2- or 4-hole gasket: conductors (phase and neutral) The position of the individual conductors in the gasket is not relevant. In the case of single-phase installation on 4-hole gaskets, an appropriate closing plug must be inserted into the empty gaskets.
  • Page 25 REV. 1 Power line Terminal MCB RCD block Control Release board device Control board connection cables Electrical panel JuiceBox FOR OUTDOOR ANTENNA INSTALLATION ONLY: Route the cable through the included grommet. 8. Route the power cords through the partition in the upper section of the housing, as shown.
  • Page 26 REV. 1 FOR INSTALLATION OF A JUICEBOX WITH CONTROL BOARD ONLY: Run the two clean contact connection cables through the partition in the upper section of the housing, as shown. FOR EXTERNAL ANTENNA INSTALLATION ONLY: Also route the antenna cable through the partition in the top section of the housing, as shown.
  • Page 27 REV. 1 Pull the wires as far as possible into the top section of the housing, then install the gaskets into the block. ONLY FOR THE INSTALLATION OF A JUICEBOX WITH CONTROL BOARD: Install also the gasket that houses the two connection cables to the dry contact. Also install the two connection cables (red and black) to the clean contact as shown in the figure.
  • Page 28 REV. 1 FOR OUTDOOR ANTENNA INSTALLATION ONLY: Also install the gasket that houses the coaxial cable extension. 10. Attach the gasket block to the base, using an 8mm wrench to hold the nut in place while tightening the screw with a 4mm hex wrench (see step 5).
  • Page 29 REV. 1 11. Install the gasket block cover (x2) with the size 4 hex key (see step 4). 12. Install the ferrite around the power cables at the base of the gasket block.
  • Page 30 REV. 1 In case of external antenna installation, it is not necessary to include the antenna cable inside the ferrite. 13. Loosen the terminal screws on the sides of the terminal block (x6). Install the wires into the terminal block. Make sure each wire snaps into place, then tighten the corresponding screw.
  • Page 31 REV. 1 Single-phase installation Three-phase installation NOTE: In case of installation of cables with section 10 mm , the installer must insert the conductors with due accuracy, verifying that they are properly arranged and inserted, i.e. that the copper of the cable enters completely into the terminal, that the insulating sheath enters the "drop" of the plastic insert and operating without excessive strain.
  • Page 32 REV. 1 16. Place the base in the desired position at a height of at least 90 cm between the floor and the bottom edge of the base. While holding the base steady, use the 4 mounting holes as a guide to mark the points to be drilled in the wall. 17.
  • Page 33 REV. 1 ONLY WHEN INSTALLING AN EXTERNAL ANTENNA: Also disconnect the internal antenna from the connector on the back of the JuiceBox allowing the cable to hang freely. Connect the external antenna cable to the connector on the back of the JuiceBox. Connecting internal antenna Disconnecting internal antenna Connecting external antenna...
  • Page 34 REV. 1 Only for the installation of a JuiceBox with control board, before securing the JuiceBox on the base, connect the connection cable coming out of the JuiceBox case to the header of the board with clean contact as shown in the picture. 19.
  • Page 35 REV. 1 20. Apply voltage to the power cord. Check that the LED indicator of the JuiceBox turns solid purple within two minutes.

  • Page 36: Special Installation Cases

    "Biphase" in case of installation on a bi-phase supply system (Vph1=127 V, Vph2=127V) through one of the following methods: > Configuration of the “Supply System” parameter through the "JB4Installers" smartphone app (reserved for Enel X partners). To proceed with the configuration please refer to the JB4Installer App Manual. >...

  • Page 37: Load Optimization Pro

    The information in this paragraph, and the instructions in the linked manuals, should only be considered if the Load Optimization Pro feature is scheduled to be activated for the Customer. Only JuiceBox Pro and JuiceBox Pro Cellular allow Load Optimization Pro to be activated.

  • Page 38: Juicebox Commissioning Through The Juicepass App

    REV. 1 10 JuiceBox Commissioning through the JuicePass App Once the JuiceBox has been installed, the Enel X partner must pair it with its JuicePass account by following the steps indicated in the next paragraph. IMPORTANT NOTE: In case of installation of a three-phase JuiceBox in single-phase mode, before commissioning...
  • Page 39 REV. 1 3. Select START CONFIGURATION. 4. Select Add via cellular connectivity. Once done, proceed by clicking on the arrow. NOTE: Currently in Italy and Spain, the only method available to commission the JuiceBox is via cellular connectivity. In these countries, JuicePass will not require you to select the method for commissioning and you will be directed directly to step 5 of this procedure.
  • Page 40 REV. 1 5. Scan or insert the serial number of the JuiceBox. Once done, proceed by clicking on the arrow.
  • Page 41 The desired power level, expressed in kW, defines the actual power that is delivered by the station. NOTE VALID FOR JUICEBOX PRO AND JUICEBOX PRO CELLULAR ONLY: If a JuiceMeter is installed to enable the Load Optimization Pro feature, the maximum power delivered by the JuiceBox will correspond to the minimum between the power limit configured during JuiceMeter installation and the power level selected through the JuicePass app.
  • Page 42 REV. 1 7. Select the mode of use of the JuiceBox, choosing between Connect&Charge and Unlock To Charge. Then continue by clicking on the arrow. NOTE: For more information on the two modes of use, please refer to paragraph 11 of this manual.
  • Page 43 REV. 1 8. If the Unlock To Charge mode has been selected, the JuiceBox charging session can also be started via RFID card (if available). NOTE: It is possible to pair an RFID card to a JuicePass account at any time in the My Account >...

  • Page 44: Commissioning Via Wi-Fi Connectivity

    REV. 1 10.2 Commissioning via Wi-Fi Connectivity 1. Log in to the JuicePass app with your account. 2. In the top left corner of the main page of the JuicePass app, select the 3 horizontal lines > Home charging. NOTE: If you have already paired another JuiceBox to the same account, click on the + symbol next to Home charging.
  • Page 45 REV. 1 3. Select START CONFIGURATION.
  • Page 46 REV. 1 4. Select Add via Wi-Fi. Once done, proceed by clicking on the arrow. NOTE: Before proceeding to the next step, go to your smartphone's settings and disable, for the device, automatic connection to known Wi-Fi networks in the area. After the process is complete, when the JuiceBox is connected, you can re-enable the automatic connection of the smartphone to known networks.
  • Page 47 REV. 1 6. The existing Wi-FI networks are detected and listed on the screen. Select the network you want to connect the JuiceBox to.
  • Page 48 REV. 1 7. Enter the password of the selected network and CONNECT CHARGER TO WI-FI NOTE: When the password verification is complete, your smartphone could possibly not reconnect automatically to the JuiceBox hotspot. After 20 seconds, if you still do not see the next screen, go to your smartphone's settings and re-establish the connection to the JuiceBox hotspot.
  • Page 49 The desired power level, expressed in kW, defines the actual power that is delivered by the station. NOTE VALID FOR JUICEBOX PRO AND JUICEBOX PRO CELLULAR ONLY: If a JuiceMeter is installed to enable the Load Optimization Pro feature, the maximum power delivered by the JuiceBox will correspond to the minimum between the power limit configured during JuiceMeter installation and the power level selected through the JuicePass app.
  • Page 50 REV. 1 Select the mode of use of the JuiceBox, choosing between Connect&Charge and Unlock To Charge. Then continue by clicking on the arrow.

  • Page 51: Procedure For Unpairing The Juicebox From The Juicepass Account

    REV. 1 NOTE: For more information on the two modes of use, please refer to paragraph 11 of this manual. 11. If the Unlock To Charge mode has been selected, the JuiceBox charging session can also be started via RFID card (if available). NOTE: It is possible to pair an RFID card to a JuicePass account at any time in the My Account >...
  • Page 52 REV. 1 2. In the upper right corner of the main page, select the JuiceBox icon, or 3. In the upper left corner of the main page, select the 3 horizontal lines -> Home charging. 4. To access the JuiceBox Settings menu, click above the caster logo next to the JuiceBox image.

  • Page 53: Charging Test

    REV. 1 11 Charging Test Once the JuiceBox is installed, you can test your first charge via EV, if available. It will be necessary to verify the operation of the station in the Connect&Charge and UnlockToCharge modes and the actual maximum power configuration described in the JuiceBox user manual.

  • Page 54: Charging In Unlock To Charge Mode

    REV. 1 11.1 Charging in Unlock to Charge mode This section describes how to charge a vehicle using the JuiceBox in Unlock To Charge mode, using the JuicePass app or an RFID card. NOTE: This mode is suggested when the JuiceBox is installed in areas with public access or for use of the Scheduled Charging feature.
  • Page 55 REV. 1 To stop charging select STOP CHARGING. Charging stops automatically and the charging cable can be removed. NOTE: You can also stop charging sessions from the vehicle. CHARGING USING AN RFID CARD (IF AVAILABLE) The JuicePass card only allows you to start the JuiceBox charging session if: >...

  • Page 56: Charging In Connect&Charge Mode

    REV. 1 To stop charging, bring the card again close to the JuiceBox RFID reader. Charging stops automatically and the charging cable can be removed. NOTE: You can also stop charging by sending a stop command (from the JuicePass app or vehicle). 11.2 Charging in Connect&Charge Mode This section describes how to charge a vehicle using the JuiceBox in Connect&Charge mode.

  • Page 57: Recording The Charging Session In The Charging History

    REV. 1 To start charging, connect the vehicle to the JuiceBox: Cable version: Connect the JuiceBox cable to the vehicle; > Socket version: Connect the charging cable to the socket on the JuiceBox and the > vehicle. Charging begins automatically. Through the JuicePass app, you can track your charging sessions.
  • Page 58 Please wait at least two minutes from the start of charging to see the correct data. 11.5 Testing Load Optimization Pro If the Load Optimization Pro feature (available only for JuiceBox Pro and JuiceBox Pro Cellular) is activated a test must be carried out to verify its effective operation. This can be done by turning on other electrical equipment (e.g.
  • Page 59 REV. 1 12 LED indicator COLOR MEANING > Fixed: Online White > Flashing (lasts 90 seconds): Online, waiting for cable to be inserted > Fixed: Offline Purple > Flashing (lasts 90 seconds): Offline, waiting for cable to be inserted > Fixed (duration three seconds): Start/stop command received from App or RFID card Green...
  • Page 60 REV. 1 B. JuiceMeter- Installation Manual...
  • Page 61 REV. 1 1 JuiceMeter JuiceMeter is an energy meter that communicates with JuiceBox to enable the Load Optimization Pro feature. After pairing the two devices, JuiceMeter allows JuiceBox to adapt its power level based on the consumption of other devices connected to the same power line. In this way, it is possible to charge at the maximum available power while avoiding the risk of triggering the meter.
  • Page 62 REV. 1 2 Single-phase JuiceMeter STANDARD VERSION IT GRID COMPATIBLE VERSION Suitable for installation in the following Suitable for installation in the following types of system: types of system: > TT, TN, TN-S, TN-C, TN-C-S, IT with > TT, TN, TN-S, TN-C, TN-C-S, IT. neutral 2.1 Features >...
  • Page 63 Pollution degree: 2 > Insulation class: II DIRECTIVE RED 2014/53/UE CE Marking Product distributed by ENEL X, 00191 Roma, Viale Tor di Quinto 45/47 POWER SUPPLY: > Connection: > Standard version: The device is powered between terminals "Lin" and "N", which are also used for voltage measurement.
  • Page 64 REV. 1 > Standard version: The PLC transmission is coupled in differential mode between terminals "Lin" and "N" > IT GRID compatible version: The PLC transmission is coupled in differential mode between terminals "L1in" and "L2/N" USER INTERFACE: > Service LED: service indicator (red) >...
  • Page 65 REV. 1 1. Read the Safety Warnings manual inside the packaging. 2. Install the product in an electrical cabinet that is accessible only to qualified personnel. 3. DIN rail mounting. > The product must be installed in a vertical position on a 35mm DIN rail, with the screw terminal facing downwards.
  • Page 66 REV. 1 WARNING Ensure that the terminals are tight to ensure good contact. The required tightening torque is 1.8Nm. Use a 1.2x6.5 slotted or PZ2 Phillips screwdriver. 5. Connections: STANDARD VERSION SINGLE-PHASE measurement method: with integrated shunt between terminals "Lin" and "Lout"...
  • Page 67 REV. 1 WARNING Check that there is an MCB switch in the main switchboard that is suitable for the protection/disconnection of the JuiceMeter (In max 40 A). If this is not the case, it must be replaced. The MCB must be marked as JuiceMeter disconnecting device. IT GRID COMPATIBLE VERSION SINGLE-PHASE measurement method: with integrated shunt between terminals "L1in"...
  • Page 68 REV. 1 POWER-UP AND COMMISSIONING PLUG&PLAY PRODUCT Power-up the product. > FIXED RED SERVICE LED: powered and operational - Active communication and data transmission to JuiceBox. > Flashing RED SERVICE LED (Fast blink): Modem Power Line fault. > BLINKING RED SERVICE LED (Slow blink): Measurement Unit fault. >...
  • Page 69 REV. 1 IT GRID COMPATIBILE VERSION...
  • Page 70 REV. 1 3 Three-phase JuiceMeter STANDARD VERSION IT GRID COMPATIBILE VERSION Suitable for installation in the following Suitable for installation in the following types of system: types of system: > TT, TN, TN-S, TN-C, TN-C-S, IT with > TT no neutral, IT no neutral. neutral.
  • Page 71 > Pollution degree: 2 > Insulation class: II DIRECTIVE RED 2014/53/UE CE Marking Product distributed by ENEL X, 00191 Roma, Viale Tor di Quinto 45/47 POWER SUPPLY > Connection: > STANDARD VERSION: The device is powered in single-phase between terminals "T"...
  • Page 72 REV. 1 > Data Model: COSEM Data Model (IEC 62056-6-1, IEC 62056-6-2) > Coupling: > Standard version: The PLC transmission is coupled in differential mode between terminals "T" and "N" > IT Grid compatible version: The PLC transmission is coupled in differential mode between terminals "T"...
  • Page 73 REV. 1 1. Read the Safety Warnings manual inside the packaging before performing any work on the product. 2. Install the product in an electrical cabinet that is accessible only to qualified personnel. 3. Din rail mounting. > The product must be installed in a vertical position on a 35mm DIN rail, with the screw terminal facing downwards.
  • Page 74 REV. 1 5. Connections. STANDARD VERSION For R, S, T lines, the installer must make shunts The current transformer has from the power cables an opening with a diameter of with a cross-section as 10mm/0.39". specified in point 4. THREE-PHASE measurement method: with "split core" current transformers for measuring current, to be connected with the black wires in common on terminal "Com"...
  • Page 75 REV. 1 NOTE: If connected to a single-phase mains, contracted power up to 10kW. Connect the singlephase mains supply to terminals T and N of the JuiceMeter (refer to the relevant configurations in section 3.3 of this manual). > Maximum Range for single phase (for short periods only): 60 A. Power up to 13.8 KW. >...
  • Page 76 REV. 1 Current transformers: to be installed on the three-phase cables, as shown in the wiring diagram below. Pay attention to the "K → L" marking on the transformers. Pay attention to the terminals for connecting the current transformers, which are referred to the primary circuit.
  • Page 77 REV. 1 3.3 JuiceBox connection diagrams STANDARD VERSION NOTE: PLC – CHAIN2 communication (*) takes place on connections T- L1 and N. THREE-PHASE JUICEMETER + JUICEBOX 1P (three-phase mains supply) THREE-PHASE JUICEMETER + JUICEBOX 3P (three-phase mains supply)
  • Page 78 REV. 1 THREE-PHASE JUICEMETER + JUICEBOX 1P (single-phase mains supply) (*) The chain2 protocol is customised with more measurement data than the standard one. IT GRID COMPATIBLE VERSION NOTE: PLC – CHAIN2 communication (*) takes place on connections T- L1 and R. THREE-PHASE IT GRID JUICEMETER + JUICEBOX 1P (three-phase mains supply)
  • Page 79 REV. 1 THREE-PHASE IT GRID JUICEMETER + JUICEBOX 1P (single-phase mains supply) (*) The chain2 protocol is customised with more measurement data than the standard one.
  • Page 80 REV. 1 C. JuiceBox Pro & JuiceBox Plus - JB4Installers App Manual...
  • Page 81 A smartphone with Android OS. > Enel Authorization - Contact your Enel X contact person to request authorization to use the app. A link will be sent to the email address provided to activate the account. After registration, another email will be sent to activate the account and to download and install the JB4Installers APP.
  • Page 82 REV. 1 Insert the credentials (registration username or email, and password) to access the profile and press Login.
  • Page 83 REV. 1 4 New firmware download NOTE: To download new available firmware on the app, it’s necessary to have internet connection on your smartphone. After logging in, a pop-up will appear if a new firmware version is available. Press DOWNLOAD! and wait for the pop-up to confirm the completion of the download, then press CLOSE.
  • Page 84 REV. 1 5 Loading the JuiceBox serial on the app NOTE: The following steps require that you have an active Internet connection on your smartphone. Select the + ADD SERIAL button, enter the serial number or scan the QR code by pressing SCAN and use the camera to scan the JuiceBox QR code.
  • Page 85 REV. 1 20PK10T2J04BB00012...
  • Page 86 REV. 1 6 Connecting the JuiceBox to the App NOTE: The following steps do not require an active Internet connection on your smartphone. 1. If Wi-Fi is turned on on your smartphone, turn it off 2. Click on the item with the S/N of the JuiceBox. 3.
  • Page 87 REV. 1 5. Enable the Wi-Fi and connect to the Juicebox Wi-Fi (the name of the Wi-Fi is Juicebox- XXX, whereas XXX are the last three digits from the Serial Number).
  • Page 88 REV. 1 6. Wait for the JuiceBox Wi-Fi connection to be established. The process will be completed after all the symbols appear.
  • Page 89 REV. 1 7 Firmware Update NOTE: The following steps do not require an active Internet connection on your smartphone. To update the JuiceBox firmware: 1. Click the FIRMWARE UPDATE button;...
  • Page 90 REV. 1 2. If a new firmware version is available, update the firmware by clicking on the UPDATE button; NOTE: if the firmware is already updated it is possible to Force Update clicking on the relevant button shown in the above picture. 3.
  • Page 91 REV. 1 4. Press CLOSE to exit from the firmware update stage.
  • Page 92 REV. 1 8 JuiceBox Connectivity Check for Cellular Versions 1. Click the DIAGNOSTICS button; 2. Select the MODEM button; 3. Click on the START MONITORING button; 4. Click OK;...
  • Page 93 REV. 1 NOTE: The signal measured in dBm can be displayed in the Signal Strength field. The minimum signal for which the JuiceBox has sufficient connection to connect online is -85 dBm (an example with poor connectivity is shown in the figure (indeed, -109 < -85). 5.
  • Page 94 REV. 1 9 JuiceBox Configuration NOTE: The following steps do not require an active Internet connection on your smartphone. 1. Select CONFIGURATION to enter in the Juice Box Configuration Menu; 9.1 Configuration of the “Supply System” Parameter This configuration must be made in case of the installation of a three-phase JuiceBox on a single-phase or bi-phase supply system.
  • Page 95 REV. 1 9.2 Wi-Fi Configuration To configure a JuiceMeter select the Wi-Fi tab and fill in the required sections. 1. Select the Wi-Fi tab. 2. Select the Wi-Fi Scan button. 3. Select the WI-FI network. 4. Enter the password. 5. Click the SAVE button.
  • Page 96 REV. 1 9.3 JuiceMeter Configuration (for JuiceBox Pro) To configure a JuiceMeter select the C2G tab and fill in the required sections (Enable, DU, KEY, CONTRACTUAL POWER): 1. Select the C2G tab. 2. Select the Enable tab and then set the value to True.
  • Page 97 REV. 1 7. Check in the diagnostics section that the communication between the JuiceBox and the JuiceMeter is working properly (C2Engine and C2G Powerline should be green with the word OK). 9.4 Configuration of the JuiceBox in Standalone Mode NOTE: Follow this procedure...
  • Page 98 REV. 1 9. 5 Configuration of the JuiceBox in Absence of Cellular Connectivity NOTE: The following steps do not require an active Internet connection on your smartphone. NOTE: You can configure the following parameters only if the station has not been commissioned yet.
  • Page 99 REV. 1 9. 5.2 MAXIMUM CURRENT CONFIGURATION To configure the maximum current value: 1. Select the ADVANCED tab. 2. Select the Max Current tab. 3. Set the value according to the table below. NOTE: The maximum current selected, expressed in Amps, determines the maximum charging power that can be delivered by the JuiceBox.
  • Page 100 REV. 1 4. Click SAVE. 5. Click the REBOOT button. 9.5.3 ADDING THE RFID CARD TO WHITELIST 1. Click on CONFIGURATION button;...
  • Page 101 REV. 1 2. Select the RFID button. 3. Click the ADD A RFID CARD button. 4. Place the RFID card on the back of your phone at the NFC reader on your smartphone.
  • Page 102 REV. 1 9.6 Configuration of the JuiceBox in case of installation on the IT network or in absence of neutral It will be necessary to disable GPD by following the procedure in the next paragraph, if the JuiceBox is installed in one of the following scenarios: >...
  • Page 103 REV. 1 10 Viewing JuiceBox Diagnostics In the DIAGNOSTICS section it’s possible to view meter data such as current or power during the charging session. In the diagnostic section it’s possible to view the alarms of the JuiceBox.
  • Page 104 REV. 1 D. JuiceBox Pro & JuiceBox Plus - JuiceBox Web Manager manual...
  • Page 105 REV. 1 1 Procedure for accessing the Web Manager tool Provide power to the JuiceBox to turn it on and wait approx. 30 seconds for its WiFi hotspot to activate (the hotspot will activate after a beep sound from the JuiceBox). The hotspot remains active for 1 minute after powering on.
  • Page 106 1. Power the station in a place with cellular connectivity. 2. Contact your Enel X local support: specifying to set the station identified with its “standalone” serial number and requesting to make all the SW updates available. 3. Wait for a reply indicating that the activity is finished.
  • Page 107 REV. 1 3 Setting the JuiceBox access mode, power, and Supply System NOTE: The features described in this paragraph are only available for connected JuiceBox from firmware version JB3VUEV01a. To view the firmware version, you must connect to the WebManager and view the version that appears below the login fields. Setting the JuiceBox access mode and power is necessary if you do not have connectivity during installation and commissioning.
  • Page 108 REV. 1 3. Access the System window (top left) to configure the JuiceBox access mode (plgch), maximum charging current (imax) and the Supply System. > JuiceBox access mode (Connect and Charge or Plug and Charge field): > Connect and Charge (or Plug and Charge) On: to start a charge simply connect JuiceBox to the vehicle, without any authentication.
  • Page 109 REV. 1 > Maximum charging current (Max current field): the maximum current selected, expressed in Amperes, determines the maximum charging power that can be delivered by JuiceBox.. NOTE: The table below provides power ratings corresponding to different current levels (Amperes). You can select any current value between 6 and 32 A.
  • Page 110 REV. 1 4 Association of the JuiceBox with JuiceMeter The association with a JuiceMeter allows the JuiceBox to adapt its power level based on the consumption of other devices connected to the same power line. In this way, it is possible to charge with the maximum available power while avoiding the risk of tripping the meter.
  • Page 111 REV. 1 3. In the fields indicated below, enter the related parameters: Model: select JuiceMeter from the drop-down menu. > Contractual Power: available contractual power of the meter to which the JuiceBox is > connected. > MetID: Enter the serial ID on the meter label. NOTE: As an alternative to entering the MetID it is possible to enter DU and Key in the respective fields.
  • Page 112 REV. 1 4. When you have finished the changes, press the Save button above the settings configured in the previous point. 5. Make sure the Enable field is set to ON. 6. To verify the correctness of the configuration, make sure that the indicators C2G Engine and PWL turn green.
  • Page 113 REV. 1 5 Wi-Fi NOTE: A WiFi section appears in the Web Manager tool next to the System tab. This section cannot be used at the moment.
  • Page 114 REV. 1 E. JuiceBox Pro & JuiceBox Plus - Procedure for installing the external protection release solution for JuiceBox with control board...
  • Page 115 REV. 1 1 Introduction This procedure must be followed only in case a JuiceBox cable version installed in Italy or in Holland or a JuiceBox installed according to “EV ready” technical requirements. 2 Procedure for installing the external protection release solution Connection cables for motor control Remote control BASIC AC 230V...
  • Page 116 REV. 1 Lmax < 1500 Control board JuiceBox NOTE: The power supply of the motor must be taken downstream of the protections dedicated to the JuiceBox. 4. Set the switch on component 5ST3054 "Basic AC 230V Remote Control" to the "RC ON"...
  • Page 117 REV. 1 3 Composition of Siemens Protection Kits 1. JuiceBox socket version 3.7 kW CODE COMPONENT 5SL42207 Magnetothermic switch 10 kA, 2-pole, C-curve, 20A 5SM23236 Pure Residual Current Device Id=0.03 A, 2-pole, type A, 40 A 2. JuiceBox cable version and JuiceBox socket version with control board 3.7 kW CODE COMPONENT 5SL42207...
  • Page 118 REV. 1 5ST3054 Modular motor control BASIC version for 5SY, 5SL 5ST38206 Motor control adapter for 5SL 2P 5. JuiceBox socket version 22 kW CODE COMPONENT 5SL44407 Magnetothermic switch 10 kA, 4-pole, C-curve, 40A 5SM23436 Pure Residual Current Device Id=0.03 A, 4-pole, type A, 40 A 6.
  • Page 119 REV. 1 F. JuiceBox Pro & JuiceBox Plus - HW GPD Deactivation Procedure...
  • Page 120 REV. 1 1 GPD Deactivation Procedure This procedure must be carried out with mains turned off and with the JuiceBox disconnected from any kind of power supply! The procedure must be carried out with the utmost caution, taking care not to damage any internal component of the device.
  • Page 121 8. Take a picture once the JuiceBox is reassembled. 9. Photos must be included in the final photo report. 10. Send to Enel X the serial number of the JuiceBox on which the change has been made through the following link https://forms.office.com/r/75BuVKw5wB...
  • Page 122 REV. 1 Follow the procedure on the webpage: Fill in the required Press the Send Make sure the fields button response is sent and this page is shown...
  • Page 123 REV. 1 G. JuiceBox Pro & JuiceBox Plus - What- if Manual - Special installation cases...
  • Page 124 The installation manual, the installer checklist, the JuiceBox Web Manager procedure, the JuicePass app user procedure, the JB4installers app, the GPD deactivation procedure, the training sessions, the video tutorials and any other official document provided by Enel X remain the main and indispensable source of information even for standard cases.
  • Page 125 REV. 1 2 List of Special Installation Cases The following are the contextual conditions that determine a special installation case. 1. Data network with SIM is insufficient (valid for JuiceBox Plus Cellular and JuiceBox Pro Cellular). 2. Single-phase IT power grid.
  • Page 126 Is it possible to use an external antenna with a cable length < 10 m and is the signal sufficient at the point chosen for the installation? If you are authorized to use the Refer to the JuiceBox Pro & JB4Installers app, you must proceed Plus installation procedure with the FW update and configure your and check again if the signal is JuiceBox offline.
  • Page 127 REV. 1 2.2 Single-phase IT power grid Installation on IT network Are you authorized to use the JB4installers app? Follow the HW GPD Deactivation Please refer to the relevant Procedure procedure in the JB4Installers app manual Don't forget: 1. JB4Installers App 2.
  • Page 128 REV. 1 2.3 Customer smartphone connectivity not adequate JuiceBox has sufficient connectivity, but the smartphone does not have sufficient connectivity Is there an area with good smartphone connectivity in the immediate vicinity of the JuiceBox? The Customer, with the Commission the JuiceBox using its serial support of the installer, will number and JuicePass app in an area be able to proceed with the...
  • Page 129 REV. 1 2.4 Lockable garage with shutter (or other type) that weakens signal The installation takes place in a lockable garage with shutter Is the connection with the shutter closed sufficient after installation? STOP Install the antenna as described in the JuiceBox installation procedure in the installation...
  • Page 130 REV. 1 2.5 Single-phase TT/TN power grid The installation is on TT/TN single-phase grid with 230 VAC voltage. Power up to 3.7 kW, 16A? Power up to 7.4 kW, 32 A Magnetothermic switch: Curve Magnetothermic switch: Curve C; C; ICC=10kA; In=20A; 2-pole Residual Current Device: Type ICC=10kA;...
  • Page 131 REV. 1 2.6 Three-phase TT/TN power grid The installation is on TT/TN three-phase grid with 400 VAC voltage. Power upt to 22kW, 32A Not applicable Magnetothermic switch: Curve C; ICC=10kA; In=40A; 4-pole Residual Current Device: Type A; Id=30mA; In=40 A; Poles:4 Don't forget: installation prerequisites in the...
  • Page 132 REV. 1 2.7 Single-phase TT electrical grid without neutral The installation takes place on a single-phase TT grid without neutral (JuiceBox installed between 2 phases with 220/230 V linked voltage) Are you authorized to use the JB4installers app? Please refer to the relevant Follow the HW GPD Deactivation...
  • Page 133 External Protections 2. Siemens motor for MCB control 2.10 JuiceBox with Load Optimization Pro (without photovoltaics) JuiceBox Pro (thus compatible with JuiceMeter) Is the user system (distribution and power) compatible with the JuiceMeter technical specifications? Refer to the Load Optimization...
  • Page 134 REV. 1 2.11 JuiceBox with Load Optimization Pro (with photovoltaics) You want to take advantage of the Load Optimization Pro feature and you have a photovoltaic system installed Is it possible to leave the photovoltaic system upstream of the main switch and JuiceMeter? special case No.9 Load Optimization Pro feature not...
  • Page 135 REV. 1 2.13 Renault Zoe, Smart 22 kW, Twingo Electric Does the Customer own a Renault Zoe, Smart 22 kW or Renault Twingo Electric? The resistance of the earthing system is < 100 Ohm and the voltage between live and neutral is less than 10 V RMS and The distribution system is not IT Is it necessary to install a transformer Follow the...
  • Page 136 REV. 1 H. JuiceBox Pro & JuiceBox Plus - Installer checklist...
  • Page 137 REV. 1 1 Installer checklist example JUICEBOX - INSTALLER CHECKLIST Surname and Name: Street ______________________ Customer N°__ ZIP_____ Date: City______________ Installer Company Identifier: Technician: Single-phase [ ] up to 3,7 kW [ ] up to 7,4 kW JuiceBox Power Three-phase [ ] up to 22 kW CHECK PRODUCT INSTALLABILITY CHECK...
  • Page 138 REV. 1 > If YES, configurable in Connect&Charge. Skip to the next question. NOTE: In this case the JuiceBox will not be Is the JuiceBox used exclusively [ ] YES by the customer? [ ] NO connected so it will not be updatable, will not send diagnostics, and will not be manageable via JuicePass app.
  • Page 139 REV. 1 The distance between the > If YES, skip to the next question main switchboard where the [ ] YES > If NO, JuiceMeter not installable, JuiceMeter is located and the [ ] NO skip to question 23A JuiceBox is <= 50 m >...
  • Page 140 REV. 1 The grid on which the JuiceBox > If YES, you will have to follow is to be installed is one of the a specific procedure for following: [ ] YES deactivating the internal GPD. [ ] NO What-if Manual Distribution system Neutral Voltage...

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