Call Forward
The attendant may program stations, Boss Groups and ACD/UCD Groups so that incoming calls ring at various destinations,
depending on the state of the terminal (all, busy, no answer, timed).
These features can also be operated directly from a user station when defined by the COS, without attendant involvement.
Calls incoming from an external source only can be forwarded using
Internal and External sources can be forwarded to different destinations, as described in
page 83
.
Possible destinations are operator, station/group, external number via public and private speed call library, DVMS pre-
recorded message, UNA/central bell, group call, or network number (and the station itself for external calls).
Attendant Call Forwarding options are accessed by pressing
[All]
[eAll]
or
Forward All. The attendant may program stations, Boss Groups and ACD/UCD Groups so that incoming
calls ring at another destination. The destination can call back or return calls to the source, and the user can
still place outgoing calls from their telephone. The Distinctive Dial Tone sounds upon lifting the handset at
the user's station.
Attendant Features
Call Forward
10:50
Page 1
user name
[aFwd]
Attend: Call Forward
Page 2
e=Exter
BNA=BusyNoAns
All
[eAll]
[eBsy]
[eNA]
,
,
, and
[aFwd]
from idle state.
26 May 2007 Company xyz
station number
Chrg
sSet
eAll
Busy
223
T200M Series User Guide (Coral IPx / FlexiCom)
[eTim]
. Additionally, calls from
Internal/External Call Forwarding on
tSet
eBsy
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