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Tadiran T21P E2 IP
Phone User Guide
Aeonix Version 2.5
Document Edition 1.0

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Summary of Contents for Tadiran Telecom T21P E2

  • Page 1 Tadiran T21P E2 IP Phone User Guide Aeonix Version 2.5 Document Edition 1.0...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Tadiran Telecom (TTL), L.P . will not be liable for any damages arising from use of an illegally modified or altered publication.
  • Page 3 Copyright Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 4: About This Guide

    About This Guide About This Guide Thank you for choosing the T21P IP Phone, an ultra-elegant gigabit IP Phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents About This Guide ..............iv Table of Contents ..............v Overview .................. 1 Hardware Component Descriptions .................. 1 Icon Descriptions ........................3 LED Descriptions ........................5 User Interfaces ........................7 Phone User Interface ......................7 Web User Interface ......................
  • Page 6: Table Of Contents

    Table of Contents Redialing Numbers ......................22 Call Mute ..........................23 Call Hold/Resume ....................... 23 Do Not Disturb (DND) ......................24 Call Transfer ........................25 Conference ......................... 25 Regulatory Notices ..............28 Service Agreements ......................28 Limitations of Liability ......................28 Safety Instructions ......................
  • Page 7: Overview

    This chapter provides the overview of the T21P E2 IP phone. Topics include: Hardware Component Descriptions  Icon Descriptions  LED Descriptions  User Interfaces  Documentation  Hardware Component Descriptions The main hardware components of the T21P E2 IP phone are the LCD screen and the keypad.
  • Page 8 User Guide for the T21P E2 IP Phone Hardware component instructions of the T21P E2 IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ①...
  • Page 9: Icon Descriptions

    Overview Icon Descriptions Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable The private line registers successfully Register failed Registering The shared/bridged line registers successfully Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode...
  • Page 10 User Guide for the T21P E2 IP Phone Icon Description Call Hold Ringer volume is 0 Phone Lock Call Mute Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started...
  • Page 11: Led Descriptions

    Overview LED Descriptions Power Indicator LED LED Status Description Solid red The phone is initializing. Fast flashing red (300ms) The phone is ringing. Slow flashing red (1s) The phone receives a voice mail or text message. The phone is powered off. The phone is idle.
  • Page 12 User Guide for the T21P E2 IP Phone Line key LED (associated with a shared line) The local SCA phone indicates the phone is involved in a SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
  • Page 13: User Interfaces

    Overview User Interfaces Two ways to customize configurations of your T21P E2 IP phone: The user interface on the IP phone.  The user interface in a web browser on your PC.  The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone.
  • Page 14: Documentation

    User Guide for the T21P E2 IP Phone Documentation The following table shows documentations available for the T21P E2 IP phone. Name Contents Where found Language Basic call features On the website/In Quick Start Guide and phone English the package...
  • Page 15: Getting Started

     Registration  Idle Screen  If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your T21P E2 IP phone package: T21P E2 IP Phone ...
  • Page 16: Optional Accessories

    Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your T21P E2 IP phone. You need to purchase them separately if required.
  • Page 17: Phone Installation

    Getting Started Power Adapter  Headset  Phone Installation If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone: 1) Attach the stand 2) Connect the handset and optional headset 3) Connect the network and power...
  • Page 18 User Guide for the T21P E2 IP Phone Attach the stand Note The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is mounted vertically. Connect the handset and optional headset Connect the network and power You have two options for power and network connections.
  • Page 19: Phone Initialization

    Power over Ethernet With the included or a regular Ethernet cable, the SIP-T21P E2 IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE for...
  • Page 20: Registration

    User Guide for the T21P E2 IP Phone The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Welcome Initializing…please wait” during this process. DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS...
  • Page 21: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone You can customize your T21P E2 IP phone by personally configuring certain settings, for example, contrast, and time & date. This chapter provides basic operating instructions for customizing your phone. Topics include: General Settings ...
  • Page 22: Audio Settings

    User Guide for the T21P E2 IP Phone Always Off: Backlight is off permanently.  15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is turned off when the phone is  inactive after the designated time (in seconds). Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle.
  • Page 23: Dss Keys

    DSS Keys There are two types of DSS keys: Line Keys and Programable Keys. The details will be introduced in the following. The T21P E2 IP phone supports 2 line keys. Line Keys You can assign predefined functionalities to line keys. You can also define a label for a line key feature which will appear on the LCD screen.
  • Page 24 User Guide for the T21P E2 IP Phone Note When the phone is idle, you can also long press the line key to configure it directly on the phone. Programable Keys You can customize the soft keys, navigation keys and function keys.
  • Page 25: Basic Call Features

    Basic Call Features Basic Call Features The T21P E2 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 26 The T21P E2 IP phone can handle multiple calls at a time. However, only one active call (the call that has audio associated with it) can be in progress at any time, other calls are placed on hold. The T21P E2 IP phone can handle a maximum of 50 calls at one time.
  • Page 27: Answering Calls

    Basic Call Features You can have more than one call on your T21P E2 IP phone. To place a new call during an active call, do one of the following: Press the line key. The active call is placed on hold.
  • Page 28: Ending Calls

    User Guide for the T21P E2 IP Phone To answer a call using the hands-free speakerphone mode: Do one of the following: Press With the handset on-hook and the headset mode deactivated, press the Answer soft key. With the handset on-hook and the headset mode deactivated, press the line key (the line key LED flashes green).
  • Page 29: Call Mute

    Basic Call Features A call to your last dialed number is attempted. To redial a previously dialed number from your phone: Press when the phone is idle. Press to select the desired entry from the placed calls list, and then press or the Send soft key.
  • Page 30: Do Not Disturb (Dnd)

    User Guide for the T21P E2 IP Phone Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold. To resume a held call: Press the Resume soft key. Multiple Calls on Hold:...
  • Page 31: Call Transfer

    Network conference is not available on all servers. For more information, contact your system administrator. The T21P E2 IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference.
  • Page 32 User Guide for the T21P E2 IP Phone You can press to see all parties in the conference. To join two calls in a conference: Place two calls using two different accounts on the phone (for example, place the first call using account 1, and then place the second call using account 2).
  • Page 33 Basic Call Features During the conference call, you can do the following actions: Press the Hold soft key to place the conference on hold. Press the Split soft key to split the conference call into two individual calls on hold. Press the Manage soft key, and then press to select the desired party: Press the Far Mute soft key to forbid the party from speaking.
  • Page 34: Regulatory Notices

    User Guide for the T21P E2 IP Phone Regulatory Notices Service Agreements Contact your Tadiran Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW, TADIRAN EXCLUDES FOR ITSELF AND ITS...
  • Page 35 Regulatory Notices Please place no heavy objects on the device in case of damage and  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat  dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, ...
  • Page 36: Index

    Index Index Answering Calls Network Connection Attaching Stand Audio Settings Overview Optional Accessories Backlight Packaging Contents Call Hold/Resume Phone Initialization Call Mute Phone Installation Call Transfer Phone User Interface Conference Placing Calls Contrast Programable Keys Customizing Your Phone Redialing Numbers Do Not Disturb (DND) Registration Documentations...

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