Tadiran Telecom T200M Series User Manual page 83

[WrpT]
Wrap Time is used to provide an idle ACD/UCD group member with a time-out period between consecutive
group calls. The time-out period is determined for each group on a system-wide basis. This feature allows the
agent to utilize the wrap-up code without interference from outside calls.
[WrpT]
1. Press
WRAP-UP ON
[WrpT]
2. Press
WRAP-UP OFF
[WrpC]
Wrap Code is used to send the appropriate wrap-up code for the last incoming ACD call you answered. See
your ACD Supervisor for an updated list of codes.
[WrpC]
1. Press
2. Dial the appropriate four-digit code number.
3. Listen for the confirmation tone.
[Busy]
Busy ACD Group, an Attendant feature, enables the attendant to define the maximum number of calls that
can be placed in a waiting queue for any ACD group. Once this number is reached, additional calls arriving at
the ACD group will hear the busy tone.
[Busy]
1. Press
2. Dial an ACD group number.
[Next] and [Prev] appear, which can also be used to scroll between groups.
3. Choose
4. Enter a three-digit number with leading zeros, up to 254 (e.g. 023 for 23).
5. Choose [Canc] to delete the limitation.
[Exit]
6. Press
[Move]
Auto Set Relocate (move station) is designed for use as hot seat-feature in call center environments, allowing you to
move your station and all your station's predefined features to a new location. See
.
page 71
Station Telephony Features
ACD and UCD Hunt Groups
.
appears on the system display line and a bullet appears next to
again to end the Wrap-Up time interval.
appears on the system display line.
.
.
[Chrg]
(change call number) to change the maximum number of callers that will hear the busy tone.
to terminate.
69 T200M Series User Guide (Coral IPx / FlexiCom)
[WrpT]
.
Auto Set Relocate on