Call Forward
The attendant may program stations, boss groups and ACD/UCD groups so that incoming calls ring at various destinations,
depending on the state of the terminal (all, busy, no answer, timed).
These features can also be operated directly from a user station when defined by the COS, without attendant involvement.
Calls incoming from an external source only can be forwarded using
Internal and External sources can be forwarded to different destinations, as described in
.
page 76
Possible destinations are operator, station/group, external number via public and private speed call library, DVMS pre-
recorded message, UNA/central bell, group call, or network number (and the station itself for external calls).
Attendant Call Forwarding options are accessed by pressing
or
Forward All. The attendant may program stations, boss groups and ACD/UCD groups so that incoming calls
[All]
[eAll]
ring at another destination. The destination can call back or return calls to the source, and the user can still
place outgoing calls from their telephone. The Distinctive Dial Tone sounds upon lifting the handset at the
user's station.
Attendant Features
Call Forward
10:50
Page 1
[aFwd]
→
Attend: Call Forward
Page 2
e=Exter
BNA=BusyNoAns
↓→ All
,
,
[eAll]
[eBsy]
from idle state.
[aFwd]
26 May 2007 Company xyz
user name
station number
Chrg
sSet
eAll
Busy
212
T207M, T208M, T207M/NP, T208M/BL User Guide
, and
. Additionally, calls from
[eNA]
[eTim]
Internal/External Call Forwarding on
tSet
eBsy
Need help?
Do you have a question about the T207M/NP and is the answer not in the manual?
Questions and answers