Contacting The Vendor For Service - Sensors & Software CONQUEST 100 User Manual

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Conquest 100
every 6 months and, by reviewing the previous data, system problems can be detected early. As
well, if there is a suspected problem with the system, this test grid could be collected and
compared with earlier tests.
12.10

Contacting the Vendor for Service

When returning the system to the Vendor, have the following information available:
1)
A brief description of when the error is happening and the operating conditions.
2)
A screenshot of the System Information page
3)
Include photos and/or videos to document the occurrence of error messages.
APP.LOG file – this is downloaded to your computer during data export
4)
(Section
5.2.1)
109
Troubleshooting

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