Software; System Software - Mitel MiVoice Business 3300 ICP Troubleshooting Manual

Software

This chapter contains the following sections:
•

System Software

• Unable to Perform Full Manual Installation of an ICP3300 Controller
• Unable to boot the MiVoice Business System on 3300 ICP Controller
• Reset the VoiceAdmin Password
• Reset the System Admin Password
• Backups and Restores
• Migration
Software Troubleshooting Tips
• Always make a database backup before and after major database changes
• For troubleshooting issues that arise when you are using the MiVoice Business Software
Installer Tool, see
• For licensing issues, see Licensing.
4.1 System Software
Note:
In the event of a system failure, collect the system error logs before contacting
Product Support. Refer to Mitel Knowledge Base article 04-1000-00011 for
instructions.
Document Version 1.0
Troubleshooting Guide
Tools and Embedded Applications on page 192.
4
108