Digital Trunks - Mitel MiVoice Business 3300 ICP Troubleshooting Manual

6.2 Digital Trunks

Table 28: Digital Trunk Troubleshooting
Symptom
General
Excessive Bit Error
Rate.
Excessive Slips.
System is not
Receiving Calls.
Document Version 1.0
Troubleshooting Guide
Probable Cause
Faulty programming.
Faulty programming.
The DID trunk digit
modification number
on the Trunk Attributes
form does not have
anything programmed
in the absorb field.
It MUST have a
minimum of 0, or no
calls will be accepted.
Corrective Action
Make sure the system is
programmed the same as the CO,
for B8Zs or AMI.
Ensure the Network
Synchronization form is
programmed and the system is
clocking appropriately. Use the
Netsync Summary maintenance
commands to determine if
synchronization is taking place,
If not, use Net Set 1 to set off the
first clock source or NET SET
AUTO to select the best available
clock source. After you choose
a synchronization clock source
always use the NET SET AUTO
command to confirm.
Ensure that there is an entry in the
absorb field. It cannot be left Blank.
Trunking
168