Mitel MiVoice MX-ONE Installation Manual
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- Installation instructions manual (18 pages) ,
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Summary of Contents for Mitel MiVoice MX-ONE
- Page 1 EX Installation Guide MiVoice MX-ONE and MiVoice 5000 March 13, 2020...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commit- ment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
Contents Chapter: 1 Safety Recommendations and Information ....1 Chapter: 2 Requirements ....... . 2 Location requirements . - Page 4 Installing, Removing or Replacing a Telephony Card ... .14 Important .......14 Procedure .
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Page 5: Safety Recommendations And Information
HAPTER AFETY ECOMMENDATIONS AND NFORMATION Safety Recommendations and Information See the document on Mitel Document Center. EX Controller and GX Gateway Safety Instructions... -
Page 6: Requirements
OCATION REQUIREMENTS HAPTER EQUIREMENTS Requirements Location requirements To avoid premature aging of the controller; ensure user security; and facilitate access, upgrades, and maintenance, the following guidelines must be followed: Install the controller: • On a standard 48.26 cm (19 in.) equipment rack –... -
Page 7: Ex Controller Characteristics
EX C ONTROLLER HARACTERISTICS HAPTER EQUIREMENTS EX Controller Characteristics Dimensions and Weight PARAMETER DESCRIPTION Dimensions Height: 4.4 cm (1.75 in.) Width: 48.3 cm (19 in.) Depth: 36.5 cm (14.4 in.) Weight Weight 4.8 kg (10.6lb) Operating Specifications Thermal Controller Voltage/Fre Operating Current Dissipation... - Page 8 EX C ONTROLLER HARACTERISTICS HAPTER EQUIREMENTS Thermal Controller Voltage/Fre Operating Current Dissipation Model quency Condition (mA) Power (W) Base unit 120 Vac On-hook with per FXS card (OH: 0.05 A on 12 Vdc, 0.6 W) (R: 0.25 A on 12 Vdc, 3 W) (A: 0.38 A on 12 Vdc,...
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Page 9: Getting Started
NSTALLATION HECKLIST HAPTER ETTING TARTED Getting Started Installation Checklist Task Verified by Date Network information available and recorded in site log. Location requirements verified. Site power Voltage Installation site pre-power check completed. Mounting tools and equipment available. Additional equipment available. EX Controller received. -
Page 10: Cleaning Instructions
LEANING NSTRUCTIONS HAPTER ETTING TARTED Task Verified by Date 1 Power cord with the proper model for the country. 1 Bumpon kit for desktop use. 1 printed Getting Started Guide. 1 black RJ-45 cable for each PRI port. 1 black RJ-45 cable for each BRI port. -
Page 11: Slots
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Slots The following graphic indicates the slots on the EX controller: Slot Order (Important) The order and location the cards are installed is crucial to the controller to work properly. The numbers in the following graphic indicate the slots and order in which they must be installed. Slot numbers are displayed on the front, left-bottom corner of the controller. - Page 12 ONNECTORS AND NDICATORS HAPTER ETTING TARTED Behaviour Condition Unit with Power 1 Green, blinking, 1 cycle Unit is being restarted connector only per second, 50% duty Green, steady ON Unit is restarted No current or failing power supply Green, rapidly blinking No WAN connectivity 1 and 2 Unit with Power 1 and...
- Page 13 ONNECTORS AND NDICATORS HAPTER ETTING TARTED Behaviour Condition LINK Green, steady ON Indicates that the PRI port is well connected and the link is up. Indicates that the PRI port is not well connected and the link is not up. IN-USE Amber, steady ON Indicates that the PRI...
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Page 14: Switches
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Behaviour Condition Green, steady ON Indicates that the BRI port is well connected/configured and the link is up. Indicates that the BRI port is not well connected or configured, and that the link is down. Switches SWITCH DESCRIPTION... -
Page 15: Endpoint Pinout
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Connectors/Cards Description USB2 USB connector SYNC IN 8 KHz TDM synchronization pulse input SYNC OUT 8 KHz TDM synchronization pulse output PRI card with PRI port RJ-48 connector for ISDN-PRI connectivity FXO card with FXO ports RJ-11 connectors offering analog PSTN access for various VoIP endpoints such as IP phones, FXS... -
Page 16: Power And Grounding
MX-ONE and MiVoice 5000 Controllers controllers. The Auto port pinout option sets the pinout according to the value configured for the Endpoint Type. For more information, see MiVoice 5000: Installing and Configuring Mitel EX Controller and EX Gateway. Power and Grounding... -
Page 17: Installation
EFORE EGIN HAPTER NSTALLATION Installation Before You Begin Note or take a picture of your unit's serial number before starting the installation, and place the card stickers of the cards not factory installed. Refer to Locating the Product Serial Number. Installing the Unit on a Flat Surface Before you start : Before performing this procedure, you must first read and understand the Safety Recommen-... -
Page 18: Installing, Removing Or Replacing A Telephony Card
NSTALLING EMOVING OR EPLACING A ELEPHONY HAPTER NSTALLATION Installing, Removing or Replacing a Telephony Card Important To comply with the ISED and ACTA regulatory aspects, the label supplied with the telephony card must be applied on the exterior surface of the EX controller casing during the installation of the telephony card. Procedure Make sure an adequate earth ground connection has been made between the grounding screw on the back of the EX Controller and an appropriate grounding point in your site. -
Page 19: Connecting The Telephony Cables
Connect a PBX line to the BRI card. See BRI S/T Connection (RJ-48). Software Installation MX-ONE on Mitel Document Center. MiVoice MX-ONE Optional Installtions MiVoice 5000 See MiVoice 5000: Installing and Configuring Mitel EX Controller and EX Gateway on Mitel Document Center. -
Page 20: Troubleshooting
ESET HAPTER ROUBLESHOOTING Troubleshooting This chapter provides troubleshooting information for the EX Controller, intended for use by Mitel certified technicians. Factory Reset The Factory reset reverts the EX controller back to its default factory settings. It deletes the persistent configuration parameters of the unit, including: User files stored in the File service •... -
Page 21: Compliance
TANDARDS OMPLIANCE AND ISCLAIMERS HAPTER OMPLIANCE Compliance Standards Compliance and Disclaimers Supported Standards : The standards compliance of the EX controllers are printed on the same sticker as the product NOTE serial number. Category Specification Agency approvals and other compliances Anatel •... -
Page 22: Federal Communications Commission (Fcc) Disclaimer
Important Any modifications made to this device that are not approved by Mitel Corporation may void the authority granted to the user by the FCC to operate this equipment. Innovation, Science and Economic Development Canada (ISED) Disclaimer This Class A digital apparatus complies with Canadian ICES-003. -
Page 23: Rohs China
HS C HINA HAPTER OMPLIANCE RoHS China EX controller complies with the China IEC 60950-1 safety deviation, but does not have CCC approvals. -
Page 24: Other Disclaimers
If you experience trouble with this telephone equipment, please contact Mitel for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the... -
Page 25: Fxo Card - Innovation, Science And Economic Development Canada (Ised) Disclaimer
If you expe- rience trouble with this telephone equipment, please contact Mitel for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. -
Page 26: Product Disposal Instructions
For appropriate disposal and recycling instructions, contact your local Mitel Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques.
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