Mitel MiVoice Business Installation Manual
Ex controller installation
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Also See for MiVoice Business:
- Engineering manualline (381 pages) ,
- Troubleshooting manual (267 pages) ,
- User manual (89 pages)
Related Manuals for Mitel MiVoice Business
Summary of Contents for Mitel MiVoice Business
- Page 1 EX Controller Installation Guide MiVoice Business, MX-ONE, and MiVoice 5000 June 25, 2019...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commit- ment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
Contents Chapter: 1 Safety Recommendations ......1 Safety recommendations and information ....1 Chapter: 2 Requirements . - Page 4 Software Installation ......14 MiVoice Business ......14 MX-ONE .
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Page 5: Safety Recommendations
AFETY RECOMMENDATIONS AND INFORMATION HAPTER AFETY ECOMMENDATIONS Safety Recommendations Safety recommendations and information See the EX Controller and GX Gateway Safety Instructions document on EDocs. -
Page 6: Requirements
OCATION REQUIREMENTS HAPTER EQUIREMENTS Requirements Location requirements To avoid premature aging of the controller; ensure user security; and facilitate access, upgrades, and maintenance, the following guidelines must be followed: • Install the controller: – On a standard 48.26 cm (19 in.) equipment rack –... -
Page 7: Ex Controller Characteristics
EX C ONTROLLER HARACTERISTICS HAPTER EQUIREMENTS EX Controller Characteristics PARAMETER DESCRIPTION Dimensions Height: 4.4 cm (1.75 in.) Width: 48.3 cm (19 in.) Depth: 36.5 cm (14.4 in.) Weight Weight 4.8 kg (10.6lb) Power consumption 100 Vac -240 Vac 50 Hz / 60 Hz 2A... -
Page 8: Getting Started
NSTALLATION HECKLIST HAPTER ETTING TARTED Getting Started Installation Checklist Task Verified by Date Network information available and recorded in site log. Location requirements verified. Site power Voltage Installation site pre-power check completed. Mounting tools and equipment available. Additional equipment available. EX Controller received. -
Page 9: Package Checklist
ACKAGE HECKLIST HAPTER ETTING TARTED Package Checklist Task Verified by Date 1 EX Controller. 1 Power cord with the proper model for the country. 1 Bumpon kit for desktop use. 1 printed Getting Started Guide. 1 black RJ-48 cable for each PRI port. -
Page 10: Connectors And Indicators
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Connectors and Indicators : The EX Controller is highly customizable in the sense that it may have one or several types of ports, NOTE or none. Therefore the following image may not exactly represent your EX Controlle r. Slots The following graphic indicates the slots on the EX controller: Slot Order (Important) - Page 11 ONNECTORS AND NDICATORS HAPTER ETTING TARTED Behaviour Condition No current or failing power supply Green, rapidly blinking No WAN connectivity 1 and 2 Unit with Power 1 and Green, blinking, 1 Unit is being restarted Power 2 connectors cycle per second, 50% duty Green, steady ON Unit is restarted...
- Page 12 ONNECTORS AND NDICATORS HAPTER ETTING TARTED Behaviour Condition ERROR/TROUBLE Red, steady ON Indicates that the PRI port is not working properly Indicates that the PRI port is working properly ETH1 - Right LED Green, blinking, Network traffic (activity) variable rate Green, steady ON No Network traffic Not connected...
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Page 13: Switches
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Switches SWITCH DESCRIPTION Reset/Default Pressing Duration Result LED Pattern 2 to 6 seconds Restarts the EX Power LED Controller unit. blinking. All other LEDs OFF. 7 to 11 seconds Initiates a partial All LEDs are reset of the EX blinking one cycle Controller unit. -
Page 14: Endpoint Pinout
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Connectors/Cards Description FXO card with FXO ports RJ-11 connectors offering analog PSTN access for various VoIP endpoints such as IP phones, FXS devices, softphones and IP-based PBX. ETH1 A 10/100/1000 BaseT Ethernet RJ-45 connector for access to a LAN, WAN or computer. -
Page 15: Power And Grounding
ONNECTORS AND NDICATORS HAPTER ETTING TARTED Power and Grounding DESCRIPTION POWER 1 connector POWER 2 connector Power switch Grounding screw... -
Page 16: Installation
EFORE EGIN HAPTER NSTALLATION Installation Before You Begin Note or take a picture of your unit's serial number before starting the installation, and place the card stickers of the cards not factory installed. Refer to Locating the Product Serial Number. Installing the Unit on a Flat Surface Before you start : Before performing this procedure, you must first read and understand the Safety Recommen-... -
Page 17: Installing, Removing Or Replacing A Telephony Card
NSTALLING EMOVING OR EPLACING A ELEPHONY HAPTER NSTALLATION Installing, Removing or Replacing a Telephony Card Important To comply with the ISED and ACTA regulatory aspects, the label supplied with the telephony card must be applied on the exterior surface of the EX controller casing during the installation of the telephony card. Procedure Make sure an adequate earth ground connection has been made between the grounding screw on the back of the EX Controller and an appropriate grounding point in your site. -
Page 18: Connecting The Telephony Cables
Connect a PBX or ISDN line to the PRI card. See Endpoint Pinout. Connect a PSTN or a PBX to the FXO card. Software Installation MiVoice Business See Chapter 4: Software Installation > Software Installation on EX Controller in the MiVoice Busi- ness Technician’s Handbook, on Document Centre. -
Page 19: Mx-One
OFTWARE NSTALLATION HAPTER NSTALLATION MX-ONE See Optional Installations on Document Centre. MiVoice 5000 See Installation and configuration of Mitel EX Controller and Mitel GX Gateway - AMT/PTD/PBX/0173/0/4/EN on Document Centre. -
Page 20: Compliance
TANDARDS OMPLIANCE AND ISCLAIMERS HAPTER OMPLIANCE Compliance Standards Compliance and Disclaimers Supported Standards : The standards compliance of the EX controllers are printed on the same sticker as the product serial NOTE number. Category Specification Agency approvals and other compliances •... -
Page 21: Federal Communications Commission (Fcc) Disclaimer
Important Any modifications made to this device that are not approved by Mitel Corporation may void the authority granted to the user by the FCC to operate this equipment. Innovation, Science and Economic Development Canada (ISED) Disclaimer This Class A digital apparatus complies with Canadian ICES-003. -
Page 22: Rohs China
HS C HINA HAPTER OMPLIANCE RoHS China EX controller complies with the China IEC 60950-1 safety deviation, but does not have CCC approvals. -
Page 23: Other Disclaimers
THER ISCLAIMERS HAPTER OMPLIANCE Other Disclaimers Attitude of Operation Use only at altitudes no more than 2000 m above sea level. Only use in non-tropical climate regions. FXO Card Standards of Compliance and Disclaimers FXO Card – Supported Standards Category Specification Telecom •... -
Page 24: Fxo Card - Innovation, Science And Economic Development Canada (Ised)
HAPTER OMPLIANCE trouble with this telephone equipment, please contact Mitel for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. -
Page 25: Product Disposal Instructions
For appropriate disposal and recycling instructions, contact your local Mitel Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques.
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