Software Tools - Mitel 3300 Technician's Handbook

Technician's Handbook

Software Tools

The system has a number of programming tools that
have been designed for different levels of user:
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The System Administration Tool (also known as
ESM) provides a Web-based interface that trained
technicians use to program the system.
The Group Administration Tool provides a
Web-based interface that enables administrators and
receptionists to make changes to user information.
The Desktop Tool provides a Web-based interface
that enables IP telephone users to program their
telephone feature keys on their phone.
The Configuration Tool enables the installer to get a
new system up and running at the installation site. It
also enables databases from legacy SX-2000 Light,
SX-2000 MicroLight systems, 3200 ICP systems, and
3800 WAG systems to migrate to the 3300 ICP
through a database conversion and restoration utility.
The ISDN Maintenance and Administration Tool
(IMAT) provides the programming interface for PRI
and R2 protocols.