Phone Audio Quality - Mitel MiVoice Business 3300 ICP Troubleshooting Manual

Symptom
IP to IP calls OK, but not
IP to TDM calls (ring back
heard once, then call
drops).
Note:
For IP Phone connection issues related to Resiliency, see

3.4.5 Phone Audio Quality

Note:
Use the Configuration (Debug) Menu on display IP phones to view Version, Network,
Telephony/DSP, Connection Browser Config, memory Stats details (for more
information, see
291).
Document Version 1.0
Troubleshooting Guide
Possible Cause
E2T not loaded.
Viewing Settings and Network Parameters on IP Phones
Corrective Action
1.
Verify that the E2T IP
address is programmed
correctly.
2. Verify that the E2T IP
address is not used
elsewhere on the
network.
3. If the E2T IP address
was hard coded with a
debug cable, verify its
settings (see " DHCP
Configuration Settings"
in the "Installation
Planner:" chapter of the
Technician's Handbook).
IP Device Resiliency.
on page
Hardware
98