Beckman Coulter CytoFLEX SRT Instructions For Use Manual page 381

Troubleshooting
Troubleshooting Table
Table 9.1 Troubleshooting-[Error Codes]
Problem
[Error code 010037] Bubble
detector error.
[Error code 060048] Failed to
set the charge phase. No
droplet is detected.
9-10
Probable Cause
• The silicone tubing is not
completely seated in the slot of
the sample line bubble detector.
• Tube holder contains water.
• The sample probe height is not
accurate.
• The bubble detector is defective.
• Bubble Detector Calibration is not run
after replacing the sample line.
• The fluid stream is unstable.
• The side stream illumination is
defective or not installed.
• The charge drive board is defective.
• The acquisition circuit board is
defective.
• The photodiodes are defective.
• High-voltage components are
broken.
Corrective Action
1. Verify that the joint between the silicone tubing and
the PEEK tubing is completely in the slot of bubble
detector. Refer to Steps19 -21
Sample Line.
2. Verify that the tube holder is clean and dry.
3. Verify that the sample probe height is accurate.
Refer to Steps 10 - 14 in CHAPTER 11, Replacement/
Adjustment Procedures.
4. Calibrate the bubble detector again. Refer to
Calibrating the Sample Line Bubble
5. If the problem persists, contact
1. Select Standby to turn off the sheath.
2. Verify that the nozzle is clean and O-ring is present.
• Clean the nozzle if needed. Refer to
Nozzle in CHAPTER 10, Cleaning
• If necessary, replace the O-ring. Refer to
Replacing the O-Ring in
Replacement/Adjustment
• If the nozzle is damaged, replace the nozzle.
Refer to Replacing the Nozzle
Replacement/Adjustment
3. Reinstall the nozzle module. Refer to
Installing the Nozzle Module
Replacement/Adjustment Procedures.
4. Run Flow Cell Debubble. Refer to
Flow Cell De-bubble in CHAPTER 11, Replacement/
Adjustment Procedures.
5. Run Sheath Filter debubble. Refer to
Sheath Filter De-bubble in
Replacement/Adjustment Procedures.
6. Run Daily Clean. Refer to Daily Clean Program
CHAPTER 10, Cleaning Procedures.
7. Run Flow cell Clean. Refer to
Program in CHAPTER 10, Cleaning
8. Clean the side stream illumination source. Refer to
Cleaning the Side Stream Illumination Source and
the Deflection Plates in CHAPTER 10, Cleaning
Procedures.
9. If the problem persists, contact
in Replacing the
Detector.
us.
Cleaning the
Procedures.
CHAPTER 11,
Procedures.
in CHAPTER 11,
Procedures.
Removing/
in CHAPTER 11,
Performing the
Performing the
CHAPTER 11,
in
Flow Cell Clean
Procedures.
us.
C37808AC