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806f0021-3006ffff • 806f0107-0301ffff
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
806f0021-3006ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI
6)
Explanation: This message is for the use case when
an implementation has detected a Fault in a slot.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
806f0023-2101ffff
Watchdog Timer expired for
[WatchdogElementName]. (IPMI
Watchdog)
Explanation: This message is for the use case when
an implementation has detected a Watchdog Timer
Expired.
Internal Event: No
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0368
SNMP Trap ID:
78
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
Automatically notify Support: No
User response: No action; information only.
806f0025-2c01ffff
[ManagedElementName]
detected as present. (Mezz Card)
Explanation: This message is for the use case when
an implementation has detected a Managed Element is
now Present.
Internal Event: No
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0390
SNMP Trap ID:
Automatically notify Support: No
User response: No action; information only.
806f0028-2101ffff
Sensor [SensorElementName] is
unavailable or degraded on
management system
[ComputerSystemElementName]. (TPM
Cmd Failures)
Explanation: This message is for the use case when
an implementation has detected a Sensor is Unavailable
or degraded.
Internal Event: No
Severity: Warning
Alert Category: Warning - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0398
SNMP Trap ID: 60
Automatically notify Support: No
User response:
1.
Turn off the server and disconnect the power cords.
Reconnect the power cords and restart the server.
2.
If the problem remains, (trained technician only)
replace the system board.
806f0107-0301ffff
An Over-Temperature Condition
has been detected on
[ProcessorElementName]. (CPU 1)
Explanation: This message is for the use case when
an implementation has detected an Over-Temperature
Condition Detected for Processor.
Internal Event: No
Severity: Error
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