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1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
(Trained technician only) Replace system board.
80010901-2c01ffff
Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted.
(Mezz Card Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper Critical
sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for mezz card installed
properly.
4.
Replace mezz card.
80010901-2d01ffff
Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted. (PCH
Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper Critical
sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
80010901-2c01ffff • 80010b01-0b01ffff
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for PCH chipset
installed well.
4.
(Trained technician only) Replace PCH chipset.
80010902-0701ffff
Numeric sensor
[NumericSensorElementName] going
high (upper critical) has asserted.
Explanation: This message is for the use case when
an implementation has detected an Upper Critical
sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 1
Automatically notify Support: Yes
User response: If the specified sensor is Planar 3.3V
or Planar 5V, (Trained technician only) replace the
system board. If the specified sensor is Planar 12V,
complete the following steps until the problem is solved:
1.
Check power supply n LED.
2.
Remove the failing power supply.
3.
(Trained technician only) Replace the system
board. (n = power supply number)
80010b01-0b01ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (GPU 1 Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
61
Chapter 3. Diagnostics
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