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264-903-000 Tape Test Failed
Explanation: Tape Test Failed. Media is not detected.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning
media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest
level.
4. Rerun the test after upgrading to the latest firmware
level.
5. If the failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/15/2012
Reviewed: 08/29/2012
264-904-000 Tape Test Failed
Explanation: Tape Test Failed. Drive hardware error.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Check the tape drive cabling for loose or broken
connections or damage to the cable. Replace the
cable if damage is present.
2. Clean the tape drive using the appropriate cleaning
media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest
level.
5. Rerun the test after upgrading to the latest firmware
level.
6. If the failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/15/2012
Reviewed: 08/29/2012
264-903-000 • 264-906-000
264-905-000 Tape Test Failed
Explanation: Tape Test Failed. Software error: invalid
request.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. If the system has stopped responding, turn off and
restart the system.
2. Check the system firmware level and upgrade if
necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and
restart the system.
5. Make sure that the drive firmware is at the latest
level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/15/2012
Reviewed: 08/29/2012
264-906-000 Tape Test Failed
Explanation: Tape Test Failed. Unrecognized error.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning
media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest
level.
4. Rerun the test after upgrading to the latest firmware
level.
5. Make sure that the DSA Diagnostic code is at the
latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if
necessary.
251
Chapter 3. Diagnostics
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