IBM System x iDataPlex dx360 M4 7912 Service Manual page 81

Problem determination
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Riser 1A Temp :
80010b01-1002ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Riser 2A Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
80010b01-1003ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Riser 1B Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
80010b01-1002ffff • 80010b01-2701ffff
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
80010b01-1004ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Riser 2B Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
80010b01-2701ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Ambient Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
63
Chapter 3. Diagnostics

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