IBM System x iDataPlex dx360 M4 7912 Service Manual page 80

Problem determination
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80010b01-0b02ffff • 80010b01-1001ffff
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
K10 1 Temp : K20 1 Temp : K20X 1 Temp : Mic 1 CPU
Temp : Mic 2 CPU Temp : VGX K1 1 Temp : VGX K2 1
Temp :
80010b01-0b02ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (GPU 2 Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
K10 2 Temp : K20 2 Temp : K20X 2 Temp : Mic 1 MEM
Temp : Mic 2 MEM Temp : VGX K1 2 Temp : VGX K2 2
Temp :
80010b01-0b03ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Mic 1 VR Temp)
Explanation: This message is for the use case when
62
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
Mic 2 VR Temp :
80010b01-1001ffff
Numeric sensor
[NumericSensorElementName] going
high (upper non-recoverable) has
asserted. (Paddle Card Temp)
Explanation: This message is for the use case when
an implementation has detected an Upper
Non-recoverable sensor going high has asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0498
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffle is in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications (see Server
Features and specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.

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