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4.
Make sure that the adapter is supported. For a list
of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
5.
Remove both adapters.
6.
Replace the PCIe adapters.
7.
Replace the riser card.
806f052b-2101ffff
Invalid or Unsupported firmware
or software was detected on system
[ComputerSystemElementName]. (IMM2
FW Failover)
Explanation: This message is for the use case when
an implementation has detected an Invalid/Unsupported
Firmware/Software Version.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1.
Make sure the server meets the minimum
configuration to start (see Power-supply LEDs).
2.
Recover the server firmware from the backup page
by restarting the server.
3.
Update the server firmware to the latest level (see
Updating the firmware). Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster
solution, verify that the latest level of code is
supported for the cluster solution before you update
the code.
4.
Remove components one at a time, restarting the
server each time, to see if the problem goes away.
5.
If the problem remains, (trained service technician)
replace the system board.
806f0607-0301ffff
An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 1)
Explanation: This message is for the use case when
an SM BIOS Uncorrectable CPU complex error has
asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
806f052b-2101ffff • 806f0607-0302ffff
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1.
Update the latest level of system firmware and
device drivers are installed for all adapters and
standard devices, such as UEFI, IMM Ethernet,and
SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If
the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
2.
Run the DSA program.
3.
Reseat the adapter.
4.
Replace the adapter.
5.
(Trained technician only) Replace microprocessor
n. (n = microprocessor number)
6.
(Trained technician only) Replace the system
board.
806f0607-0302ffff
An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 2)
Explanation: This message is for the use case when
an SM BIOS Uncorrectable CPU complex error has
asserted.
Internal Event: No
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1.
Update the latest level of system firmware and
device drivers are installed for all adapters and
standard devices, such as UEFI, IMM Ethernet,and
SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If
the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster
solution before you update the code.
2.
Run the DSA program.
3.
Reseat the adapter.
4.
Replace the adapter.
5.
(Trained technician only) Replace microprocessor
n. (n = microprocessor number)
6.
(Trained technician only) Replace the system
board.
109
Chapter 3. Diagnostics
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