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80070214-2201ffff • 8007021b-0302ffff
80070214-2201ffff
Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (TPM Lock)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID:
Automatically notify Support: No
User response:
1. Update the server firmware (see Recovering the
server firmware).
2.
If the problem persists, (trained technician only)
replace the system board (see Removing the
system board and Installing the system board).
80070219-0701ffff
Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (SysBrd Fault)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1.
Check for an error LED on the system board.
2.
Check the system-event log.
3.
Check for the system firmware version and update
to the latest version. Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster
solution, verify that the latest level of code is
supported for the cluster solution before you update
the code.
4.
Unplug and restore AC power cord, then, perform
step 1 and 2 again.
5.
If problems still occurred, (trained technician only)
replace the system board.
68
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
8007021b-0301ffff
Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (CPU 1 QPILinkErr)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1.
Check for a server firmware update.
2.
Make sure that the installed microprocessors are
compatible.
3.
Make sure the microprocessor 2 expansion board is
installed correctly (see Installing the microprocessor
2 expansion board).
4.
(Trained technician only) Replace microprocessor
5.
(Trained technician only) Replace microprocessor 2
expansion board.
8007021b-0302ffff
Sensor [SensorElementName]
has transitioned to critical from a less
severe state. (CPU 2 QPILinkErr)
Explanation: This message is for the use case when
an implementation has detected a Sensor transitioned
to critical from less severe.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0522
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1.
Check for a server firmware update.
2.
Make sure that the installed microprocessors are
compatible.
3.
Make sure the microprocessor 2 expansion board is
installed correctly (see Installing the microprocessor
2 expansion board).
4.
(Trained technician only) Replace microprocessor
5.
(Trained technician only) Replace microprocessor 2
expansion board.
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