IBM System x iDataPlex dx360 M4 7912 Service Manual page 39

Problem determination
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I.1800E
[I.1800E] A processor model mismatch
has been detected for one or more
processor packages.
Explanation: Processors have mismatched Model
Number
Severity: Error
User response: Complete the following steps:
1.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.
I.1800F
[I.1800F] A processor family mismatch
has been detected for one or more
processor packages.
Explanation: Processors have mismatched Family
Severity: Error
User response: Complete the following steps:
1.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.
I.18010
[I.18010] A processor stepping
mismatch has been detected for one or
more processor packages.
Explanation: Processors of the same model have
mismatched Stepping ID
Severity: Error
User response: Complete the following steps:
1.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.
I.2018002
[I.2018002] The device found at Bus %
Device % Function % could not be
configured due to resource
constraints. The Vendor ID for the
device is % and the Device ID is %.
Explanation: OUT_OF_RESOURCES (PCI Option
ROM)
Severity: Info
User response: Complete the following steps:
1.
If this PCIe device and/or any attached cables were
recently installed, moved, serviced or upgraded,
reseat adapter and any attached cables.
2.
Check IBM support site for any applicable service
bulletin or UEFI or adapter firmware update that
applies to this error. NOTE: It may be necessary to
disable unused option ROMs from UEFI F1 setup or
ASU or using adapter manufacturer utilities so that
adapter firmware can be updated.
3.
Move card to a different slot. If slot not available or
error re-occurs, replace adapter.
4.
(Trained Service technician only) If adapter was
moved to a different slot and error did not re-occur,
verify that this is not a system limitation and then
replace the system board. Also, if this is not the
initial installation and the error persists after adapter
replacement, replace system board.
I.2018003
[I.2018003] A bad option ROM
checksum was detected for the device
found at Bus % Device % Function %.
The Vendor ID for the device is % and
the Device ID is %.
Explanation: ROM CHECKSUM ERROR
Severity: Error
User response: Complete the following steps:
1.
If this PCIe device and/or any attached cables were
recently installed, moved, serviced or upgraded,
reseat adapter and any attached cables.
2.
Move adapter to a different system slot, if available.
3.
Check IBM support site for any applicable service
bulletin or UEFI or adapter firmware update that
applies to this error. NOTE: It may be necessary to
configure slot to Gen1 or to use special utility
software so that adapter firmware can be upgraded.
Gen1/Gen2 settings can be configured via F1 Setup
-> System Settings -> Devices and I/O Ports ->
PCIe Gen1/Gen2/Gen3 Speed Selection, or the
ASU Utility.
4.
Replace adapter.
I.1800E • I.2018003
21
Chapter 3. Diagnostics

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