IBM System x iDataPlex dx360 M4 7912 Service Manual page 268

Problem determination
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166-907-001 • 264-902-000
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Perform the actions mentioned one at
a time and try the test after each action:
1. Turn off the system and disconnect it from power.
Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest
level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 11/12/2013
Reviewed: 11/12/2013
166-907-001 IMM I2C Test Failed
Explanation: IMM Indicates failure in Ambient
Temperature Sensor bus (BUS 6).
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Perform the actions mentioned one at
a time and try the test after each action:
1. Turn off the system and disconnect it from power.
Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest
level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 11/12/2013
Reviewed: 11/12/2013
264-000-000 Tape Test Passed
Explanation: Tape Test Passed.
Internal Event: No
Severity: Event
Serviceable: No
Recoverable: No
Automatically notify Support: No
Date Message Added: 08/15/2012
250
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
Reviewed: 08/15/2012
264-901-000 Tape Test Failed
Explanation: An error was found in the tape alert log.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning
media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest
level.
6. Rerun the test after upgrading to the latest firmware
level.
7. If the failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/15/2012
Reviewed: 08/29/2012
264-902-000 Tape Test Failed
Explanation: Tape Test Failed. Media is not detected.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning
media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest
level.
4. Rerun the test after upgrading to the latest firmware
level.
5. If the failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/15/2012
Reviewed: 08/29/2012

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