Client Connection Issues; Vlan Operation Issues - Proxim ORiNOCO AP-8000 User Manual

Troubleshooting
If the Help files are not located in this folder, contact your network administrator to find out where the Help files are
located on your server.
2. Copy the entire folder to your Web server.
Telnet CLI Does Not Work
1. Make sure you have the proper IP address. Enter your AP IP address in the Telnet connection dialog, from a DOS
prompt: C:\> telnet <AP IP Address>
2. Use the CLI over the serial port to check the IP Access Table, which can restrict access to Telnet and HTTP.
TFTP Server Does Not Work
1. Make sure the TFTP Server has been started.
2. Verify the IP address of the TFTP Server. The server may be local or remote, provided you can reach the device.
3. Configure the TFTP Server to "point" to the folder containing the file to be downloaded (or to the folder in which the file
is to be uploaded).
4. Verify that you have entered the proper AP Image file name (including the file extension) and directory path (if
needed).
5. If you have a problem uploading a file, verify that the TFTP server is configured to allow uploads (typically the default
setting is to allow only downloads).

Client Connection Issues

Client Software Finds No Connection
Make sure you have configured your client software with the proper Network Name (VAP SSID) and Security settings.
Network Names and WEP Keys are typically allocated and maintained by your network administrator.
Client PC Card Does Not Work
1. Make sure you are using the latest PC Card driver software.
2. Download and install the latest client software from http://support.proxim.com.
Intermittent Loss of Connection
1. Make sure you are within the range of an active AP.
2. You can check the signal strength using the signal strength gauge on the client software.
Client Does Not Receive an IP Address - Cannot Connect to Internet
1. Check the IP configuration of the AP by logging on to the web interface.
2. Check whether the DHCP server can be reached from AP's wired side. This can be verified by pinging the DHCP
server from a wired station connected to the same switch as that of the AP.
3. If VLAN is configured for the SSID, check whether the DHCP server is available in that VLAN.
4. In case the security used is WEP or WPA-PSK/WPA2-PSK then ensure that pass-phrase configured in security profile
and the client are the same.
5. In case security is WPA or WPA2 then ensure the EAP settings are proper in the client and the RADIUS server.
6. If using Gigabit Ethernet PoE, make sure you are not using a crossover Ethernet cable between the AP and the hub.

VLAN Operation Issues

Verifying Proper Operation of the VLAN Feature
The correct VLAN configuration can be verified by "pinging" both wired and wireless hosts from both sides of the AP
device and the network switch. Traffic can be "sniffed" on the wired (Ethernet), if configured. Bridge frames generated by
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