Document Conventions; Typographical Conventions; Special Notices; Veripos Helpdesk - Veripos LD6 Operation Manual

1.4

Document conventions

1.4.1

Typographical conventions

Italic or bold text is used to emphasize certain parts of the information.
Italic is also used in cross-references to other parts of the document.
Bold text is also used for indicators and touch screen "push-button" commands.
"Text within quotes" is used when display screens are mentioned in text.
Monospace text is used for input/output strings to/from the device.
1.4.2

Special notices

1.5 VERIPOS Helpdesk

VERIPOS encourage all users to promptly report problems or operating queries to the
Helpdesk so that they may receive assistance.
The VERIPOS Helpdesk is the first point of contact for technical enquiries and fault reports.
It is manned 24 hours per day, 365 days per year.
Helpdesk contact details are in the Contact information chapter.
For assistance with basic troubleshooting see the Troubleshooting chapter. We recommend
initial contact is made by email to the Helpdesk.
Users can also create a fault ticket on the web site. This will ensure contact details and the
description of the fault are correctly recorded.
The duty operator is trained to provide direct assistance with most queries and problems
and can request technical staff to provide support for more complex issues.
LD6 (Version 8 & Version 50) Operations Manual
WARNING
A warning indicates the risk of bodily harm or serious damage
to the hardware.
CAUTION
A caution indicates the risk of damaging the hardware.
NOTE
A note shows important information that helps you make better use of
the system.
Introduction
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