Srx110 Services Gateway Chassis Serial Number And Agency Labels; Center; Figure 30: Location Of Srx110 Serial Number And Agency Labels - Juniper SRX110 Manual

SRX110 Services Gateway Chassis Serial Number and Agency Labels

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Information You Might Need to Supply to Juniper Networks Technical Assistance Center
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Copyright © 2012, Juniper Networks, Inc.
NOTE: Most components also have a serial number ID label attached to the
component body.
The SRX110 Services Gateway has a serial number ID label and an agency label located
on the bottom of the chassis as shown in

Figure 30: Location of SRX110 Serial Number and Agency Labels

Serial number
ID label
Packing the SRX110 Services Gateway and Components for Shipment on page 152
Contacting Customer Support on page 152
Return Procedure for the SRX110 Services Gateway on page 149
If you are returning a services gateway or hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the following
information:
Your existing case number, if you have one
Details of the failure or problem
Type of activity being performed on the services gateway when the problem occurred
Configuration data displayed by one or more show commands
Your name, organization name, telephone number, fax number, and shipping address
Return Procedure for the SRX110 Services Gateway on page 149
Chapter 23: Returning the Services Gateway
Figure 30 on page 151.
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