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Section 7-6
Automatic Error Log
The Vivid™ 4 automatically logs the software activity, sequences and error messages that occur during
normal operation. Each day's activity is compressed into a single daily logger report, with a time stamp
appearing in each line of the report. Additional user comments and screen captures, can also be
included in the report. Each day's report is saved in the system for 90 days, during which time they can
be recalled and saved to disk.
7-6-1
Adding Comments to the Daily Logger Report
In addition to automatic activity logging, you can also enter your own comments, as well as screen
captures pertaining to system functionality. These comments are saved as part of the daily logger
report.
1) When an error occurs, press <Ctrl+F> (or <Alt+D>) on the alphanumeric keyboard. The Failure
Report window is displayed, as shown below:
2) In the Problem Description area, enter a description of the problem, and any additional comments.
If required, select the Attach screen snapshot checkbox to include a snapshot of the screen as it
appeared before the Failure Report window was accessed.
3.) If required, select the Attach DB checkbox to attach information about the system archive and
database to the report. This information will be added to the zip file.
4) Trackball to the Add To History button and press Select.
5) Trackball to the Close button and press Select.
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3
EVISION
Figure 7-102 Failure Report Window
Section 7-6 - Automatic Error Log
V
™ 4 S
M
IVID
ERVICE
ANUAL