Comtrol Corporate Headquarters; Comtrol Europe - Comtrol InterChange VS 3000 Series Installation And Configuration Manual

Troubleshooting
The SPID (Service Provide Identifier) is an up-to-14-digit number
*
resembling a telephone number and consisting of the SPID, SPID
suffix, and TID. In some cases, your phone company may also
provide you with an ISDN sub-address for each SPID. SPIDs are
required for North American installations only.
** The Directory Number (also known as the ISDN directory number or
ISDN address) is the 7-digit "local phone number" portion of the
SPID.
After you have gathered this information, contact Comtrol:

Comtrol Corporate Headquarters

Internet URL: www.comtrol.com
email: support@comtrol.com
FTP site: ftp.comtrol.com
FAX: (612) 631-8117
Phone: (612) 631-7654

Comtrol Europe

Internet URL: www.comtrol.co.uk
email: support@comtrol.co.uk
FAX: +44 (0) 1 869-323-211
Phone: +44 (0) 1 869-323-220
54 Placing a Support Call