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Comtrol DEVICE MASTER RTS Hardware Installation And Configuration

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Summary of Contents for Comtrol DEVICE MASTER RTS

  • Page 1 Hardware Installation and Configuration...
  • Page 2 Copyright © 2001- 2003. Comtrol Corporation. All Rights Reserved. Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice.

  • Page 3: Table Of Contents

    Table of Contents Hardware Installation......................5 How to Use this Document .......................... 5 Installation Overview........................... 5 RTS 1-Port Installation ..........................6 RTS 4/8-Port Installation ..........................7 RTS 16-Port Installation - External Power Supply ................8 RTS 16/32RM Installation - Internal Power Supply ................10 Adding a Unit to an Existing Installation....................
  • Page 4 Table of Contents Notices................................25 Radio Frequency Interference (RFI) (FCC 15.105)................. 25 Labeling Requirements (FCC 15.19) ....................... 25 Modifications (FCC 15.21)........................25 Serial Cables (FCC 15.27) ........................25 Underwriters Laboratory ......................... 25 Important Safety Information ......................... 25 Troubleshooting and Technical Support................26 Troubleshooting Checklist ........................

  • Page 5: Hardware Installation

    Hardware Installation How to Use this Document You can use the interactive Table of Contents to locate the information you need. Red, underscored items are links to URLs. Blue, underscored items are links within this document or to another document on the media. Note: If you copy this document from the ftp/web or CD and do not use the procedure discussed on the CD, you will get an error message when selecting hyperlinks outside of this document.

  • Page 6: Rts 1-Port Installation

    RTS 1-Port Installation RTS 1-Port Installation Use the following procedure to install the RTS 1-Port. 1. Record the MAC address, model number, and serial number of the DeviceMaster RTS unit on the customer service label provided. You may need the MAC address during driver configuration. The serial number and MAC address are located on a label on the device.

  • Page 7: Rts 4/8-Port Installation

    RTS 4/8-Port Installation RTS 4/8-Port Installation Use the following procedure to install the RTS 4 or RTS 8. 1. Record the MAC address, model number, and serial number of the DeviceMaster RTS unit on the customer service label provided. You may need the MAC address during driver configuration. The serial number and MAC address are located on a label on the device.

  • Page 8: Rts 16-Port Installation - External Power Supply

    RTS 16-Port Installation - External Power Supply RTS 16-Port Installation - External Power Supply Use the following procedure to install the RTS 16 with an external power supply. 1. Record the MAC address, model number, and serial number of the DeviceMaster RTS unit on the customer service label provided.
  • Page 9 RTS 16-Port Installation - External Power Supply 4. Apply power to the RTS by connecting the AC power adapter to the RTS, the power cord to the power adapter, and plugging the power cord into a power source. See Power Supply Specifications on Page 19 if you want to provide your own power supply.

  • Page 10: Rts 16/32Rm Installation - Internal Power Supply

    RTS 16/32RM Installation - Internal Power Supply RTS 16/32RM Installation - Internal Power Supply Use the following procedure to install the RTS 16/32RM with an internal power supply. 1. Record the MAC address, model number, and serial number of the DeviceMaster RTS unit on the customer service label provided.

  • Page 11: Adding A Unit To An Existing Installation

    Adding a Unit to an Existing Installation If you plan on using the NS-Link device driver, make sure that you do not connect RS-422/485 devices until the appropriate port interface type has been configured in the driver. The NS-Link default port Caution setting is RS-232.

  • Page 12: Configuring The Network Setup

    SocketServer. See the Configuring RTS Network Information. You can download the latest copy of the guide at, ftp://ftp.comtrol.com/Dev_Mstr/RTS/ Setup_Docs/Config_Network/Config_Network.pdf. Configuring for MAC Address Usage If you are planning on using a MAC address to communicate with the DeviceMaster RTS, the RTS must be on the same network segment as the host server.

  • Page 13: Locating The Ns-Link Drivers And Installation Documentation

    Locating the NS-Link Drivers and Installation Documentation Locating the NS-Link Drivers and Installation Documentation You can use the drivers on the CD, but you may want to download the latest driver and installation document using these hyperlinks to the ftp site. ftp://ftp.comtrol.com/Dev_Mstr/RTS/Drivers/ Operating System Driver...

  • Page 14: Connecting Serial Devices

    Connecting Serial Devices This section contains the following topics: • Connecting your serial devices • Building cables • Serial connector pinouts • Building loopback connectors to test ports Note: Go to Building the Serial Ribbon Cable on Page 33 for connector information for the RTS 1-Port Embedded adapter.

  • Page 15: Building Null-Modem Cables (Rs-232)

    Building Null-Modem Cables (RS-232) Building Null- Use the following figure if you need to build an RS-232 null-modem cable. A null- Modem Cables modem cable is required for connecting DTE devices. (RS-232) RJ45 DB25 RJ45 Signal Pins Pins Pins Pins Pins Signal Note: You may want to purchase or build a straight-through cable and purchase a...

  • Page 16: Rts Connector Pinouts

    RTS Connector Pinouts RTS Connector Pinouts Use the appropriate subsection if you need information about the serial connectors on the RTS, including: • Signal information for each communications mode. • How to build a loopback plug or cable to test a port. DB9 Connector Use the following pinout information for the DB9 serial port connectors on the Pinouts...

  • Page 17: Building Additional Rj45 Loopback Plugs

    Building Additional RJ45 Loopback Plugs Building Additional Loopback connectors are RJ45 serial port plugs, with pins wired together as RJ45 Loopback shown, that are used in conjunction with application software to test serial ports. Plugs The DeviceMaster RTS is shipped with a a single loopback plug (RS-232/422). •...

  • Page 18: Rts Specifications

    RTS Specifications The following subsections contain specifications and safety notices for the DeviceMaster RTS family. Electromagnetic Compliances This table lists electromagnetic compliances for the DeviceMaster RTS family. Electromagnetic Compliances Status Emission: Canadian EMC requirements ICES-003: 1997 CISPR-22: 1997 : 1998 European Standard EN55022 Amendment A1: 2000 IEC 1000-3-2/EN61000-3-2: Harmonic...

  • Page 19: Power Supply Specifications

    Power Supply Specifications Power Supply Specifications This subsection discusses information that you may need if you wish to use your own external power supplies on the following products: • DeviceMaster RTS 1-port models • DeviceMaster RTS 4 and 8-port models •...

  • Page 20: Hardware Specifications

    Hardware Specifications Hardware Specifications The following table lists hardware specifications for the RTS. See Power Supply Specifications above for detailed power supply specification information. Topic Specification Current consumption: RTS 1 models 420 mA @ 5VDC RTS 4 200 mA @ 24VDC RTS 8 290 mA @ 24VDC RTS 16 with external power supply...

  • Page 21: Environmental Specifications

    Environmental Specifications Topic Specification Dimensions: RTS 1 (without mounting tabs) 3.6” x 2.8” x 0.8” RTS 1 Embedded System 3.5” x 2.6” x 0.6”” RTS 4 10.8" x 6.3" x 1.5" RTS 8 10.8" x 6.3" x 1.8" RTS 16 with external power supply 17.25"...

  • Page 22: Rts Product Pictures

    RTS Product Pictures RTS Product Pictures This subsections provides you with detailed pictures of the different RTS models: • RTS 1 on Page 22 • RTS 1-Port Embedded on Page 23 • RTS 4 with DB9 Ports on Page 23 •...

  • Page 23: Rts 1-Port Embedded

    RTS Product Pictures RTS 1-Port This illustrates the DeviceMaster RTS 1-port Embedded system. Embedded RTS 4 with DB9 The PWR LED for the RTS 4 with DB9 ports is on the other side of the unit. Ports RTS 4 with RJ45 The PWR LED for the RTS 4 with RJ45 ports is on the other side of the unit.

  • Page 24: Rts 8 With Db9 Ports

    RTS Product Pictures RTS 8 with DB9 The PWR LED for this model is on the other side of the unit. Ports RTS 8 with RJ45 The PWR LED for this model is on the other side of the unit. Ports RTS RM16 - External The PWR LED for this model is on the other side of the unit.

  • Page 25: Notices

    This device must accept any interference received, including interference that may cause undesired operation. Modifications (FCC Changes or modifications to this equipment not expressly approved by Comtrol 15.21) Corporation may void the user's authority to operate this equipment. Serial Cables (FCC This equipment is certified for Class A operation when used with unshielded 15.27)

  • Page 26: Troubleshooting And Technical Support

    Verify that the network IP address is correct. If IP addressing is being used, the system should be able to ping the Comtrol device. • Verify that the IP address programmed into the Comtrol device matches the unique reserved IP configured address assigned by the system administrator. Troubleshooting and Technical Support...
  • Page 27 \\.\ in order to be recognized. For example, to reference COM20, use \\.\COM20 as the file or port name. • Reset the power on the Comtrol device and watch the PWR or Status light activity. If the device has a power switch, turn the device’s power switch off and on, while watching the LED diagnostics.

  • Page 28: General Troubleshooting

    Note: If the PWR or Status LED is still flashing, contact Technical Support. 3. If you want to program an IP address into the Comtrol device, you can use the procedure outlined NS-Link Driver Troubleshooting on Page 29. 4. Remove the NS-Link driver.

  • Page 29: Ns-Link Driver Troubleshooting

    IP address with the unit. This is a general procedure for drivers on Microsoft operating systems. 1. In the Comtrol Setup, highlight the Comtrol device. 2. Select Properties. 3. Select IP Programming. 4. Select Retrieve and confirm or modify addresses as necessary.
  • Page 30 The Comtrol device normal operation. has a lower limitation of network When using the Comtrol device over a WAN link that is bandwidth less than the recommended 64 Kbps, a timing modification requirement of 64 may be made that will allow uploading of the firmware.

  • Page 31: Daisy-Chaining Devicemaster Rts 4/8/16 Units

    Ethernet standards and will be determined by your own environment and the conformity of your network to these standards. Comtrol has tested with seven DeviceMaster RTS 4/8/16 units daisy-chained together using 10 foot CAT5 cables, but this is not the theoretical limit. You may experience a performance hit on the devices at the end of the chain, so it is recommended that you overload and test for performance in your environment.

  • Page 32: Technical Support

    Technical Support Technical Support If you need technical support, contact Comtrol using one of the following methods. Contact Corporate Comtrol Europe Method Headquarters FAQ/Online http://support.comtrol.com/support.asp Downloads http://support.comtrol.com/download.asp Email support@comtrol.com support@comtrol.co.uk Web site http://www.comtrol.com http://www.comtrol.co.uk (763) 494-4199 +44 (0) 1 869-323-211...

  • Page 33: Appendix A. Rts 1-Port Embedded System Installation

    Appendix A. RTS 1-Port Embedded System Installation This Appendix only discusses the RTS 1-Port Embedded. See Hardware Installation on Page 5 for installation procedures for other RTS models. Installation Overview Installing the RTS 1-Port Embedded system follows these basic steps: •...

  • Page 34: Mounting The Rts

    Mounting the RTS Mounting the RTS Use the following procedure to mount the RTS 1-Port Embedded. 1. Carefully remove the RTS from the anti-static bag, following standard electrostatic device handling procedures. Note: Write down the MAC address located on a label on the bottom (solder side) center of the RTS because you may need it during configuration.

  • Page 35: Attaching The Network And Serial Cables

    Attaching the Network and Serial Cables 3. Optionally, attach the light pipes. The following light pipes have been tested and found to function; Bivar, Inc. (P/N:LP-230) and Ledtronics, Inc. (P/N:LTP003-0CW-001). After mounting the RTS, you are ready to connect the cables. Attaching the Network and Serial Cables Use the following procedure to attach the serial ribbon and Ethernet cables.

  • Page 36: Connecting The Power And Verifying Installation

    Connecting the Power and Verifying Installation Connecting the Power and Verifying Installation Use the following procedure to supply power to the RTS and verify the hardware installation. 1. Wire the supplied screw terminal connector to a 5VDC local power source as shown below.

  • Page 37: Index

    Index Symbols documentation locating the latest 100 LED DOWN port electromagnetic compliances new RTS to system emission agency environmental conditions notices Ethernet host interface air temperature external power supply altitude gateway address baud rate/port default boot cycle hardware cable descriptions RS485 test dimensions cables...
  • Page 38 Index line frequency power supplies real time clock Linux replace driver for hardware LNK ACT LED RJ45 locating loopback plugs drivers and documentation null-modem cables loopback plugs straight-through cables RJ45 pinouts RJ45 RS-485 test cable Rx LED MAC address usage mean time between failures memory safety...

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