Page 2
Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
About This Guide Overview The Acme Packet 6100 is a session border controller (SBC) platform that supports other product configurations. With its compact single unit design the Acme Packet 6100 provides exceptional functionality in a tightly integrated system. This chapter provides an introduction and overview of the Acme Packet 6100 main components.
Maintenance user-serviceable parts inside the Acme Packet 6100. Only professionals trained to maintain, adjust, or repair the Acme Packet 6100 may provide these services. Fiber Optic Cable Looking into a fiber optic cable can cause eye damage. Never look directly into the end of the fiber optic cables.
Precautions Note the locations of the System Power switch on the Acme Packet 6100 • and the location of the emergency power-off switch for the room where the Acme Packet 6100 is located. If an electrical accident occurs, remove power from the system •...
If your equipment rack is painted, you should ground the system to some other reliable place or remove a small portion of paint for proper grounding. Use a grounded ESD wrist strap when working on the Acme Packet 6100 • to prevent static discharge.
Figure 2 - 3. Acme Packet 6100 - Rear Panel Mounting The Acme Packet 6100 is supported by a pair of slide rails that are affixed to an Hardware equipment rack by front and rear mounting flanges. The slide rails are adjustable for equipment racks of various depths.
Page 14
The slide rails that are bolted to either side of the chassis or equipment • rack are reversible and can be used on either side of the Acme Packet 6100. Figure 2 - 6. Rack-Mounted Slide Rail (rear mounting point at left) Figure 2 - 7.
Figure 2 - 10. Locking the Chassis to the Rack System Processor Processor Module The Acme Packet 6100 processor module (CPU) is located on the main board (CPU) of the Acme Packet 6100. This processor module handles both the management and signal processing within the system. The CPU interacts with the Network Processor (NP) to perform call and media control.
Page 16
Pressing the front panel reset pushbutton will perform a hard reset of the Acme Packet 6100, immediately rebooting the Acme Packet 6100. After the reset button is released, the Acme Packet 6100 begins its boot sequence and loads the configured software file.
Page 17
The alarm LED on the front control panel indicates if any alarms are active on Alarm LED the Acme Packet 6100. The LED can be three potential colors to indicate the severity of the alarms: Unlit — indicates the system is fully functional without any faults.
Network Interface Unit The single, hot-pluggable network interface unit (NIU) contains all of the Acme Packet 6100 media and management interfaces. The NIU is located on the Acme Packet 6100 rear panel. The Signaling, Media and Network Management interfaces are located on the front panel of the NIU.
Page 19
6100. This is useful when it is desirable to shut off power to the Acme Packet 6100 without having to unplug the power cord. The Acme Packet 6100 has no other power switches. The System Power switch, located on the front panel of the NIU, has the following switch settings: STBY —...
Page 20
Figure 2 - 19. USB Port Console Port The console port, located on the Acme Packet 6100 front panel, provides access to the Acme Packet 6100 over an RS-232C serial connection. The Acme Packet 6100 supports only one active serial console connection at a time. The console port is useful for customers who want permanent console access.
Page 21
Packet 6100. This adapter converts the RJ45 plug on the Ethernet cable to a standard DB-9 serial port jack, found on a PC or laptop. Any standard Ethernet cable can be used between the Acme Packet 6100 and the console adapter. Figure 2 - 21. Console Adapter...
Page 22
Ground Ground Network The Acme Packet 6100 has three network management ports located on the left Management Ports side of the chassis, labeled Mgmt 0 Mgmt 1 Mgmt 2. These 10/100/1000 Base-T Ethernet ports are used for EMS control, RADIUS accounting, CLI management, SNMP queries and traps, and other management functions.
Page 23
• Acme Packet recommends that you use shielded CAT5e or CAT6 Ethernet cables with RJ45 plugs for connecting to the rear-panel Acme Packet 6100 Ethernet interfaces. These Ethernet interfaces have a distance limitation of 328 feet (100 m), as defined by the FAST Ethernet standard, IEEE 802.3.
Figure 2 - 25. Acme Packet 6100 Signaling and Media Interfaces Power Components Acme Packet offers AC or DC power options for the Acme Packet 6100. The power supplies are user-replaceable, hot swappable components. Each power supply is accessed from the rear panel of the Acme Packet 6100.
Page 25
Redundancy power from both supplies. The two power supplies also provide hardware redundancy. If a power supply fails, the Acme Packet 6100 can rely on only one functional power supply to sustain normal operation. A malfunctioning power supply must be removed and replaced as soon as possible. If the Acme Packet 6100 starts up with only one power supply, it will not generate an alarm.
Page 26
The terminals are located to the left of Power Supply B on the rear of the Acme Packet 6100. The Acme Packet 6100 is shipped with a lug and mounting nuts attached to the chassis along with a pre-made ground...
The Acme Packet 6100 foam air filter removes airborne particles before they are drawn into the system chassis. The air filter, which is located behind the front bezel that attaches to the front of the Acme Packet 6100, can be easily removed for maintenance.
Acme Packet 6100 Series Hardware Architecture The architecture of the Acme Packet 6100 series hardware is depicted below. The Acme Packet 6100 series hardware is purpose-built for SBC applications and relies on state-of-the-art network processing and traffic management components to deliver security and scalable media processing.
Graphic Display Graphic Display The four-line graphic display located on the Acme Packet 6100 front control panel is visible at all times. The buttons used to navigate the display are accessible as well. The graphic display reports real-time status, alarms, and general system information.
NET - NET SESSION DIRECTOR The base display of a Acme Packet 6100 in an HA node includes additional information applicable to its HA state. Alarm Display The alarm display replaces the base display during an alarm condition. The alarm display informs you of what symptoms are currently causing alarms.
Page 31
Result from Pressing Up/Down Buttons Result from Pressing Enter Button Figure 3 - 34. Acme Packet 6100 Menu Options (Exploded View) Acme Packet 6100 Hardware Installation Guide...
Page 32
ACLI configuration. The BOOT PARAMS selection displays the IP information necessary to connect to the Mgmt 0 Ethernet interface, located on the rear of the Acme Packet 6100. This interface is used primarily for maintenance, configuration, and downloading software images.
Page 33
Press the Enter button to return to the Top Menu. ACTIVITY Menu The ACTIVITY menu allows you to scroll through current Acme Packet 6100 traffic statistics. These statistics provide a real-time snapshot of the capacity at which the system is operating.
Page 34
Press the Enter button to return to the Top Menu. RETURN Pressing the Enter button for the RETURN selection returns you to the base display during normal operating conditions or to the alarm display during an alarm condition. Acme Packet 6100 Hardware Installation Guide...
The information included in this section only applies to high availability Acme Packet 6100 System nodes. The graphic display on a Acme Packet 6100 in an HA node indicates the current HA state. Five state indications can be displayed on the graphic display.
Shipped Parts Each Acme Packet 6100 ships in one box. Inside this box is the Acme Packet 6100 chassis and the accessory kit. The ordered NIU and power supplies are already installed in the chassis.
• grounding. Separate circuits should be available for each of the Acme Packet 6100 two power supplies. The Acme Packet 6100 may only be powered by AC or DC circuits at one • time; mixed power configurations are unsupported. Never use extension cords when powering a Acme Packet 6100.
Mounting Installation Overview This section explains how to unpack and install your Acme Packet 6100 into a telecommunications or server equipment rack. The Acme Packet 6100 standard mounting hardware is used for installation in a 4-post, 19” cabinet- style equipment rack. Mounting hardware for a 23” equipment rack is available by special order.
Page 40
Open the exterior box. Unpack the contents of the Acme Packet 6100 shipment. Locate the packing list on the outside of the Acme Packet 6100 shipment box. Confirm that all of the components listed in the packing list are present and in good condition.
Center mounting flanges (2) for a 2-post rack • Figure 4 - 42. Center Mounting Flanges Cabinet-Style 4-Post Chassis Installation The following sections explain how to mount the Acme Packet 6100 in a cabinet-style, 4-post equipment rack. Acme Packet 6100 Hardware Installation Guide...
Page 43
You can mount the equipment rack slide rail to both tapped hole rack rails and square rack rails. Follow the appropriate procedure below. Installing Slide Rails This section explains how to mount the Acme Packet 6100 slide rail assembly into a Tapped-Hole into a tapped hole equipment rack.
Page 44
Figure 4 - 46. Aligning Rear Mount Points of the Slide Rail in a Tapped-Hole Rack Acme Packet 6100 Hardware Installation Guide...
Page 45
Figure 4 - 48. Installed Slide Rails in a Tapped-Hole Rack - Front Mount Points Figure 4 - 49. Installed Slide Rails in a Tapped-Hole Rack - Rear Mount Points This section explains how to mount the Acme Packet 6100 slide rail assembly Installing Slide Rails into a Square-Hole into a square-hole equipment rack.
Page 46
Do not completely torque the screws; leave a small amount of play at this time. Figure 4 - 52. Installed Slide Rail in a Square-Hole Rack - Front Mount Point Acme Packet 6100 Hardware Installation Guide...
Page 47
Chassis Flanges chassis slide rails are secured to the Acme Packet 6100 chassis. and Slide Rails To install the chassis rail slides on the Acme Packet 6100 chassis: Locate the following components: • #10-32 x 5/16" flat head (black) screws (4) •...
Page 48
Figure 4 - 56. Acme Packet 6100 With Front-Mounting Flange Installed Line up the chassis slide rail with the Acme Packet 6100 side panel. Position the large marker hole in the slide rail at the front of the Acme Packet 6100 chassis.
Page 49
Installing the The Acme Packet 6100 is now ready to be installed into a 4-post equipment Chassis in the rack. To prevent personal injury or damage to the Acme Packet 6100 follow Rack these guidelines: This installation requires two people and should not be attempted •...
Line up the chassis-mounted thumbscrews with the threads on the Acme Packet 6100 mounting spacer. You may have to adjust the spacer locations before they line up with the Acme Packet 6100 ’s captive screws. Figure 4 - 61. Tightening the Thumbscrews Once correctly positioned, hand-tighten the thumbscrews into the mounting spacer and secure the chassis in the rack.
Page 51
• #10-32 x 5/16" flat head (black) screws (6) Line up one chassis flange with the three tapped holes found along the center of the side of the Acme Packet 6100 chassis. The three screw holes of the chassis flange will only align in one direction.
Acme Packet 6100 in the correct position while the other person screws the Acme Packet 6100 in place. Figure 4 - 65. Attaching the Acme Packet 6100 to a 2-Post Equipment Rack Ensure that the Acme Packet 6100 chassis remains supported until you have completely installed it into the equipment rack.
Page 53
The ground terminals are located to the left of power supply B on the rear of Installation the Acme Packet 6100 chassis. The Acme Packet 6100 ships with 2 kep nuts screwed onto the ground terminals. You use an 11/32” nut driver to remove and install these kep nuts.
Page 54
Stby Figure 4 - 69. AC Power Supplies (left) and System Power Switch (right) Locate the two AC power cords shipped with your Acme Packet 6100. Choose one power supply to work on first. Acme Packet 6100 Hardware Installation Guide...
Page 55
Plug the supply end of each power cord into its own circuit. Note: To remove AC power cables from the Acme Packet 6100 reverse the previous procedure. Set the System Power switch to the On position to provide power to the Acme Packet 6100.
Page 56
Stby Figure 4 - 72. DC Power Supplies (left) and System Power Switch (right) Locate the two DC power cords shipped with your Acme Packet 6100. Choose one power supply to work on first. Connect the plug from a 3-conductor power cord into the connector located on one of the DC power supplies....
The Acme Packet 6100 has one console port located on the rear-facing NIU. The Acme Packet 6100 ships with a console adapter that allows you to connect a standard DB-9 serial port to the Acme Packet 6100 ’s RJ45 console port. System...
Page 58
Alarm Port Cabling You can use the alarm port to indicate electrically when an alarm has been generated on the Acme Packet 6100. The alarm port contains leads for three circuits, each of which closes to signify a corresponding alarm.
Page 59
Note: Perform all cabling procedures according to the established standards for your organization. GigE SFP Optical This section explains how to cable a Acme Packet 6100 configured with GigE Cabling Procedure optical NIUs. Standard single mode or multimode fiber optic cabling with duplex LC connectors are used to connect the Acme Packet 6100 SFP-based NIUs to your network.
Insert one end of an Ethernet cable into either Mgmt1 or Mgmt2 on the rear panel of the Acme Packet 6100 A. The release tab on the RJ45 jack clicks into place when you insert it properly Acme Packet 6100 Hardware Installation Guide...
Page 61
Acme Packet 6100 B. The release tab on the RJ45 jack clicks into place when you insert it properly. If you use Mgmt1 on Acme Packet 6100 B, then you will connect it to Mgmt1 on Acme Packet 6100 B.
Page 62
Media Cabling for HA Nodes switchover between the two Acme Packet 6100 s in an HA node, the standby system sends out an ARP message using a configured virtual MAC address, establishing that MAC on another physical port on the same Ethernet switch.
NIU. You must connect to the console port when initially booting the Acme Packet 6100. If the Acme Packet 6100 is already powered on, press the Enter key a few times to activate the console connection. When ACLI text is displayed on the screen, the console connection has been successfully created.
Once you have established the console connection, powered on the Acme Packet 6100 and a runtime image has been loaded, you are ready to login and begin configuring the system. After the Acme Packet 6100 has initialized, the ACLI login prompt appears in your terminal application as follows:...
Page 65
Superuser mode. Password: ACMEPACKET# You can now begin configuring your Acme Packet 6100. Refer to the Acme Packet Configuration Guide to learn how to establish an IP address for your Acme Packet 6100. If you have any questions about booting or powering on your system, contact your customer support representative.
Acme Packet 6100 maintenance procedures require that you shut down the system. Before you shut down or restart the Acme Packet 6100, ensure that there are no active calls in progress. Procedures to reroute call and network traffic around the Acme Packet 6100 are outside the scope of this guide.
Reboot this SD [y/n]?: y System Reset Resetting the Acme Packet 6100 via the reset pushbutton on the front of the chassis performs a cold reboot. This is the equivalent to disconnecting the power from the system and then reconnecting it. There is no orderly termination of tasks, and the system shuts down abruptly.
Packet 6100s are configured as an HA node, you should only work on the Acme Packet 6100 that is in standby mode. There are two ways to determine the HA state of each Acme Packet 6100 in an HA pair.
Page 70
If you need to perform maintenance on the active Acme Packet 6100 you need to manually force the two Acme Packet 6100s to switch HA states. Forcing a...
Page 71
Health Lowest Local Address 169.254.1.2:9090 1 peer(s) on 2 socket(s): SML-STIC-61001: v3, Active, health=100, max silence=1050 last received from 169.254.2.1 on wancom2:0 Switchover log: Figure 6 - 86. Show Health Command (Example) Acme Packet 6100 Hardware Installation Guide...
Page 72
<Enter> at the ACLI prompt. NETNETSBC1# notify berpd force Wait for the other Acme Packet 6100 to transition to the standby state. Confirm that it is in the standby state by typing show health and pressing <Enter> at the ACLI prompt.
Always disconnect the Acme Packet 6100 power supplies from the power source when removing a chassis from an equipment rack. Removing the You must first review the safety precautions for the Acme Packet 6100 prior to Acme Packet 6100 proceeding. from an Equipment...
Figure 6 - 89. Locking Clip Latch and Locking Clip Pin Remove the chassis completely from the slide rails. Lift the Acme Packet 6100 out of the equipment rack, and move it to an ESD safe location. Power Supply Removal and Replacement This section explains how to remove and replace the power supplies in the Acme Packet 6100 chassis.
Page 75
Figure 6 - 90. ESD Grounding Strap To remove a power supply from the Acme Packet 6100 chassis: Remove the AC or DC power cables from the power supplies. Figure 6 - 91. Removing the Power Cords With your thumb, push the grey locking tab to the left to unlock the power supply from the chassis....
Page 76
Locate the power supply to be installed. Locate the empty power supply slot in the chassis. Insert the power supply into the empty power supply slot located on the rear panel of the Acme Packet 6100 chassis. The labels on the power supply face upward. System...
The Acme Packet 6100 air filter is located behind the Bezel and is a Field Replaceable Unit. Caution An over temperature condition can stop packet processing.
Page 78
To install one of the five individual fans: Note: The power connector should be on the lower left side of the module when inserted into the Acme Packet 6100 chassis. Carefully align the pins on the back of the fan with the holes in the chassis midplane and install the fan into the slot.
Page 79
• Clean the air inlets once a week. • Cooling maintenance encompasses cleaning the fan module and cleaning the air inlets on the front of the Acme Packet 6100 chassis. Cleaning the fan module Acme Packet 6100 Hardware Installation Guide...
Page 80
If you are not shutting down the Acme Packet 6100, this procedure must be performed quickly or else the system may overheat and cause packet processing to stop. This maintenance should be performed alongside other preventative maintenance to take place within a planned maintenance or downtime window, during off-peak hours.
Page 81
Install the new air filter carefully in place behind the front bezel. Figure 6 - 105. Removing the Air Filter from Behind the Front Bezel Acme Packet 6100 Hardware Installation Guide...
Install the front bezel onto the Acme Packet 6100 by attaching the magnetic bezel to one side of the chassis front and then pivot the other side of the bezel until the other magnetic side attaches.
Page 83
To remove an NIU: Unplug all network and management cables from the NIU you plan to remove from the Acme Packet 6100. Note: This will cause a link loss on all connections. Using a #2 Phillips screwdriver, unscrew the two captive thumbscrews located on each side of the NIU.
Page 84
Pull the loosened NIU out of the Acme Packet 6100 by holding each side of the NIU’s front panel. Figure 6 - 110. Removing the NIU Place the NIU in an antistatic bag while it remains outside of the Acme Packet 6100.
Page 85
Note the two flared guide rails that the NIU rides as it is inserted into the Acme Packet 6100. The guide rails lead the NIU to engage with the bus connector squarely. Figure 6 - 112. Aligning the NIU Card with the Chassis Slot Guides Slide the card into the Acme Packet 6100.
• Optical transceivers are hot swappable and may be replaced while the Acme Packet 6100 is powered on. Leave the NIU in the Acme Packet 6100 as you extract the optical transceiver. To obtain a replacement optical transceiver, contact your sales representative directly.
LASER PROD. This transceiver features a blue bale clasp latch. SFP+ Identification The multi mode SFP+ transceiver for the Acme Packet 6100 features a black clasp latch. Figure 6 - 116. 10 Gigabit Multi Mode SFP+ Transceiver (Black Bale Clasp Latch) The single mode SFP+ transceiver for the Acme Packet 6100 features a blue clasp latch.
Page 88
Removing an Optical To remove the SFP+ transceiver from an NIU transceiver port: Transceiver Unplug all GigE fiber optic cables from the optical transceiver to be replaced. Figure 6 - 120. NIU Transceiver Port Acme Packet 6100 Hardware Installation Guide...
Page 89
Holding the extended bale clasp latch with one hand, use your other hand to pull the optical transceiver fully out of its socket in the physical interface card. Figure 6 - 122. Removing the Optical Transceiver Acme Packet 6100 Hardware Installation Guide...
Page 90
Press on the face of the SFP+ optical transceiver to seat it with the socket. Figure 6 - 124. Seating the SFP+ Optical Transceiver Flip the bale clasp latch back into the rest position. Figure 6 - 125. Closing the Clasp Latch Acme Packet 6100 Hardware Installation Guide...
Reconnect the optical cables to their corresponding ports. Figure 6 - 126. Reconnecting Optical Cables Alarms The Acme Packet 6100 polls its hardware components to ensure they are functioning properly. If it encounters a fault condition, it will report alarms in these categories: Hardware temperature •...
Page 92
1. If the fan speed alarm occurs, the Acme Packet 6100 turns the fan speed up to the fastest possible speed. 2. The stated percentages are relative to the fan operating speed. Fan speeds adapt to the load as necessary.
Page 93
Alarm Alarm ID Alarm Severity Cause(s) Log Message Window Message PHY0 Removed 65550 MAJOR NIU S0Px was Physical interface card 0 has removed been removed PHY0 Inserted 65552 MAJOR NIU S0Px was None inserted Acme Packet 6100 Hardware Installation Guide...
Page 94
For each possible network interface, an alarm exists that indicates whether the link goes up or down. The following tables list detailed information about the Acme Packet 6100 NIU link alarms, including their ID assignments, severities, causes, log messages, and messages printed in the graphic display window.
Page 95
Removed SFP INSERTED GIGPORT 1 65565 CRITICAL S0P1 SFP Inserted Slot 0 Port 1 SFP Inserted When an SFP module is inserted or removed from an NIU, there is no impact on system health. Acme Packet 6100 Hardware Installation Guide...
20” (50.8 cm) (+ mounting slide bar depth) Weight approximately 20.5 lbs (9.30 kg), fully loaded AC Power Supply This table lists the physical dimensions and weight of the Acme Packet 6100 Physical AC power supply. Dimensions Table 7 - 19. Acme Packet 6100 Physical Dimensions...
This table lists the input circuit fuse and cable size requirements for the Acme Input Circuit Fuse Packet 6100. Requirements Table 7 - 22. Acme Packet 6100 Power Supply Input Circuit Fuse Requirements Power Circuit Fuse Rating Power cable size...
Device Ratings This table lists the alarm device ratings of the Acme Packet 6100. Table 7 - 24. Acme Packet 6100 Device Ratings Specification Value 100- 240 VAC, 50-60 Hz, 5A (X2) -48 VDC, 10 A (x2) Environmental Specifications For the Acme Packet 6100 to function properly, Acme Packet recommends that you follow the environmental guidelines in the following table.
Optical Transceiver Interface Module Specification Refer to the following table for information about the optical specifications of the GigE SFP optical transceivers for the Acme Packet 6100. Table 7 - 27. Acme Packet 6100 Optical Transceiver Interface Module Specifications Specification...
International: IEC-60950-1 CE Mark The Acme Packet 6100 System has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
At the time of collection, Acme Packet covers the cost of shipping • equipment back to its headquarters. For information about how to dispose of your Acme Packet equipment, visit our Web site at http://www.acmepacket.com/recycle. Acme Packet 6100 Hardware Installation Guide...
IEEE — Institute of Electrical and Electronics Engineers is an organization composed of engineers, scientists, and students. The IEEE is best known for developing standards for the computer and electronics industry. ICES — Interference-causing Equipment Standard Acme Packet 6100 Hardware Installation Guide...
Page 104
NVRAM — Non-volatile Random Access Memory is a type of memory that retains its contents when power is turned off. Optical Transceiver — The fiber connection to the Acme Packet 6100 System plugs into an optical transceiver. Through this connection, light energy is converted into electrical energy.
Page 105
VFD — Vacuum Fluorescent Display is used on the graphic display window of the Acme Packet 6100 System chassis’s front control panel. VLAN — Virtual Local Area Network refers to a network of computers are connected to a single physical segment of a wire but behave as if they are connected to the physically diverse LANs.
BOOT PARAMS menu cabling HA scenarios cabling the chassis center mount installation chassis grounding post location mounting depth rack width chassis console cabling component review AC power cord AC power supply activity LED Acme Packet 6100 Hardware Installation Guide...
Page 108
System Power switch system processor USB port connector specifications console adapter console cable console connection, creating console port uses console session control panel front rear cooling components air inlets maintenance Acme Packet 6100 Hardware Installation Guide...
Page 109
9, navigation buttons reset button front panel components graphic display activity menu alarm display base display bootparams menu buttons environment menu HA State Acme Packet 6100 Hardware Installation Guide...
Page 110
31–54 AC power cord 46, fan module grounding cable power cables requirements environmental mounting power tools and parts recommended required INTERFACE menu introduction to the Acme Packet 6100 LEDs alarm Acme Packet 6100 Hardware Installation Guide...
Page 112
AC power cord 17, 46, DC power cord Acme Packet 6100 Hardware Installation Guide...
Page 113
AC power supply alarm port connectors DC power cable DC power supply environmental fan module optical transceiver physical regulatory certifications Acme Packet 6100 Hardware Installation Guide...
Page 114
HA node, forcing standby mode SYSTEM menu System Power switch system reset terminal connection tools required ventilation maintenance voltage alarm information wancom port. See also Ethernet ports WEEE compliance wiring. See cabling Acme Packet 6100 Hardware Installation Guide...
Need help?
Do you have a question about the Acme Packet 6100 and is the answer not in the manual?
Questions and answers