Remote Keypad; Remote Keypad Does Not Seem To Work; On-Screen Display; The On-Screen Display Menu Does Not Display - Christie Mirage M Series User Manual

Remote keypad

Learn more about resolving common remote keypad-related issues.

Remote keypad does not seem to work

1. Replace the batteries.
2. Check if IR signals are received by the projector. Pressing any key on the remote control
towards the front or rear sensor, the Status LED blinks, regardless if any command is executed.
If the LED does not blink, restart the projector.
3. Ensure the remote keypad is enabled. If the projector is powered, using the built-in keypad,
open the on-screen display menu and go to the Main Menu > Configuration > Communica-
tion submenu and check the checkboxes for Front IR Enabled and Rear IR Enabled are
enabled. Enable them if they were disabled and try again.
4. Projector is busy. If the projector is busy in a warm-up mode or in a cool-down mode, the
commands from the remote keypad may be ignored. Wait until the projector reaches a stable
state (Power On or Stand By) and try again.
5. Press the PROJ key on the remote keypad. If this brings up a popup box on the on-screen
display, ensure that the checkbox is marked to enable the projector.
6. Using the XLR connector, use the remote as a wired keypad. If it does work and all the IR
sensors have been enabled, there may be a problem with the IR sensors.

On-screen display

Learn more about resolving common on-screen display-related issues.

The on-screen display menu does not display

• Using the LCD, ensure that on-screen display menu is enabled, scroll until the item on-screen
display appears. The LCD shows "OSD: off". Press and hold the OSD soft key on the built-in
keypad. The LCD now shows "OSD on" then press the menu key on the remote keypad.
or
• Press and hold the OSD key on the remote keypad for 2-3 seconds, then press the menu key.

Ethernet

Learn more about resolving common Ethernet-related issues.

Cannot establish communication with projector

1. Ensure any address changes have been saved, and reboot to implement. If you still cannot
establish communications with a projector added to an existing Ethernet network, the projector
Mirage M Series User Manual
020-101942-02 Rev. 1 (10-2018)
http://www.pureglare.com.au
Troubleshooting
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