Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 264

• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Description
Error code
215-902-xxx Failed the optical drive self test due to a read
miscompare.
215-903-xxx Aborted the optical drive self test because the
drive could not be accessed.
248
BladeCenter HX5 Blade ServerProblem Determination and Service Guide
Action
1. Insert a new CD or DVD into the drive and wait
for 15 seconds for the media to be recognized;
then, run the test again. See "Diagnostic tools
overview" on page 146.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable
and tighten any loose connections. See your
BladeCenter documentation for information
about the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged and replace the cable if damage is
present. See your BladeCenter documentation
for information about the optical drive (media
tray).
4. Run the test again. See "Diagnostic tools
overview" on page 146.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/docview.wss?
uid=psg1MIGR-41559.
6. Run the test again. See "Diagnostic tools
overview" on page 146.
7. Replace the CD or DVD drive. See your
BladeCenter chassis documentation for
information about replacing the optical drive
(media tray).
8. Collect the data from the DSA event log and
send it to IBM Service. For information about
contacting and sending data to IBM Service, go
to Appendix A "Getting help and technical
assistance" on page 277.
1. Insert a new CD or DVD into the optical drive
and wait for 15 seconds for the media to be
recognized; then, run the test again. See
"Diagnostic tools overview" on page 146.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable.
See your BladeCenter documentation for
information about the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged; then, replace the cable if damage
is present. See your BladeCenter
documentation for information about replacing
the optical drive (media tray).
4. Make sure that the DSA code is at the latest
level and upgrade if necessary; then, run the test
again. The latest code can be found on the IBM
support website at http://www.ibm.com/