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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error
Chassis (NMI State) software NMI
Error Code: 0x806F032B
Error
System mgmt software (Scale
Config) software incompatibility
Error Code: 0x806F0409
Information
System board (Host Power) AC lost
Error Code: 0x806F040C
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Information
Group 1, (One of the DIMMs)
memory disabled
192
BladeCenter HX5 Blade ServerProblem Determination and Service Guide
Action
A software nonmaskable interrupt (NMI) has been detected.
1. Check the operating system event log for any related
errors and resolve those errors. If you cannot resolve
those errors, contact the appropriate service provider for
the software.
2. Check the application log for any related errors and
resolve those errors. If you cannot resolve those errors,
contact the applicable service provider for the software.
3. Check the IBM Support web page for any service bulletins
that might be related to this problem.
1. If this error is occurring on a blade server operating in
stand-alone mode, update the FPGA firmware.
2. If this error is occurring on a blade server that is part of a
scalable blade complex operating in single partition mode,
make sure that the firmware for all IMMs and Field
Programmable Gate Arrays (FPGAs) are at the same level
in the blade complex.
Information only; no action is required.
Note: This event isl not be displayed in the advanced
management module event log. However, it is sent for alerts
and SNMP traps.
1. Check the system event log for any memory errors that
might be related to the specified DIMM and resolve those
errors.
2. Enable the DIMM connector for the specified DIMM using
the Setup utility or the Advanced Settings Utility (ASU)
(see "Using the Setup utility" on page 20 or "Using the
Advanced Settings Utility (ASU)" on page 25).
3. Reseat the affected DIMM (see "Removing a DIMM -
BladeCenter HX5" on page 103 and "Installing a DIMM -
BladeCenter HX5" on page 104) and enable the DIMM
connector (see step 2).
4. Save the settings and exit from the Setup utility.
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